We had a pleasant three stay at the resort with transport arranged through the resort from the airport.
The room was very basic, almost bare actually but clean. It had a nice flat screen tv, air con and a fridge. I would suggest some additional furniture, even a chair perhaps. There was only a rail to hang clothing.
The area around the pool was nice and clean, although i did feel the pool and water itself looked quite grubby.The wooden loungers while look nice really need some proper cushions, not leather pillows. The staff came around the afternoon with pineapple and biscuits which was a nice touch.
The food was ok. While the music in the restaurant was boring and repetitive (please liven it up!)the staff were certainly very friendly and attentive. However my biggest bugbear was the speed of service, in particular the breakfast service, you are looking at 40/45 min wait for food even when the restaurant wasn't busy. This needs to be improved on as people are visiting to see the whale sharks with which they need to be at the centre for 7/7:15 and the restaurant opens at 6am! Also more variety on the breakfast menu please.
The resort were efficient and organised transport for us, It is a little pricey at 2000P each way especially when other guests informed us they'd secured a taxi outside the airport for 1300. The only plus side is it's a big people carrier so if they are more than four in your group with luggage it might be worthwhile then. Also it might be worth enquiring with other guests if they are travelling to airport etc and if they wished to share the journey. While we were there the resort were organising three taxis, all at 2k each for three groups all catching the same flight!
More information about other tours etc in the area might be useful. We made an enquiry about the ATV trip to Mayon but the lady on reception was unable to tell us anything, very disappointing.
Something we noticed about donsol is that they seem to offer you the opportunity for "private" trips all the time! While that may be ideal for some we like the idea of sharing for both cost saving and meeting others. We were unable to go island hopping and also the enquiry about the ATV tour also looked like it would have been a private trip too. Just worth noting if you're planning to do these trips and you want to share as in our case they wasn't other groups or so we were told on that day or bring enough cash to do all these trips privately!
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