...but it is not definitelly the case of Palazzo. We came there for the 4th time this year being courious how the hotel grew old. And we saw no impact of ageing. Everything in a good shape and perfectly clean.
Room was again clean on the "laboratory level" during the whole stay.
Staff was extremelly willing and supportive - we have to be carefull to forget, however:
Chef de cuisine - trying to do the best for guests, listening to feedbacks. Quality and variety of food fantastic generally. Anybody is able to choose anything each time.
Manager of the bar(s) - always with smile, positive and being able to manage complex situations.
Chief waiter and manager of pool nad Bacco restaurant - quality of service challenging Micheline restaurant levels.
Front desk chief manager - smiling, willing, supportive.
Special Oscar goes to - "omelete lady" during breakfast spreading positive atmosfere, challenging bad mood of guests, remembering anybody´s preference after 2 days.
Generally - we cannot imagine better place for the EU sea coast relaxing stay.
Minor message for the management: Peanut investment into internet quality can bring huge improvement of customers satisfaction.
- Official Description (provided by the hotel):
- Palazzo del Mare, a luxury five star adults only hotel with 175 guestrooms, was built in 2008/9 and extended in 2010. It is located near the village of Marmari, at the north-west coast of the island of Kos, only 50 m from the beach, 15 km from the airport and 17 km away from the centre of Kos island. The Hotel has a two-storey main building, one building with three floors, ten two-storey buildings and the area of the Presidential suite and the ten Executive suites, all with private pools. Each luxurious room and richly appointed suite features a bath or shower, bathrobes and slippers, hairdryer, coffee and tea facilities (replenished daily), direct dial telephone, internet access and in-room safe (both free of charge), individual air conditioning and a satellite TV. All ground floor rooms have direct access to the pool.Palazzo del Mare offers a variety of facilities like the Sogno main restaurant ( a buffet restaurant with terrace), the Pool Snack bar for lunch and the Culinarium a' la carte restaurant (dinner only). For refreshing drinks you will find the Sole Pool bar, Vento Lounge bar, Porto Beach bar and Parola Café offering crepes and ice cream.Our international guests can enjoy a 4500 m² swimming pool with Jacuzzi and water jets, an indoor heated pool (120 m²) with separate Jacuzzi, the fully equipped Onda Gym as well as the Armonia Spa (450 m²) with various treatment rooms, where our only goal is the inspiration and the "harmony" of your body and soul. In the hotel you can as well find a mini market, a boutique shop and an internet corner.Ideal for those, who wish to try something new and combine a relaxed holiday with high personal attention, that puts guest's comfort above all! From the moment you approach Palazzo del Mare, you know you are in for a quality experience.... ... more less
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- Also Known As:
- Palazzo Del Mare Marmari
- Sensimar Palazzo Del Mare Kos/Marmari