This hotel does not take foreign credit cards, however, our son's future wife from Dazhou was able to book this hotel for us and pay the bill!
When we arrived the room we had booked had been taken by someone else so our daughter-in-law quickly negotiated the Ambassador Suite for us! The staff at check-in do not speak any English so we could not have done this ourselves.
The Ambassador Suite was huge and the bathroom was so big it had a sauna. As our son and his future wife were holding their wedding at this hotel we had the suite for half price.
Lilly was assigned to help translate for us on the Ambassador Suite Level which also had a sort of Club Level called "Isabella's" for breakfast and afternoon tea. Lilly was extremely helpful.
At first, we used the Lonely Planet Mandarin Phrasebook app, however, our Mandarin improved rapidly and so we used the Lonely Planet Translator app, this resulted in some comical translations but was very helpful. For example, my husband asked for an omelette egg and the waitress said that they only had "chicken egg".
The only problem with our room was the fact that the hotel did not always allow the Air Conditioning to function, when it did work in the room it worked in all of the hotel. This was not such a problem as the room has windows which open as does the dinning area (vital when their are a number of smokers in the dining room).
Breakfast consisted of hot trays of Chinese Greens, baked beans, mushrooms, rice, noodles, beautiful crusty bread (with Austrian jam and New Zealand butter), fruit (which I peeled from our room) and Green Tea.
Dinner each night was in the "Flavour" Restaurant, with amazing service. My husband had Australian steak and I had pumpkin soup, bread roll and vegetarian sandwich.
Also on the menu was Kangaroo, Bullfrog, Crocodile Feet, Donkey, Bird's Nest, Shark Fin, Tortoise and Turtle.
The laundry service was excellent, each item was returned in flat plastic packaging and was half the price of hotels in Shanghai and Hong Kong.
40 crew, scaffolding and a huge LED screen were trucked in from Chengdu (400 KM away) for the wedding in the Ballroom.
The hotel provided spicy dishes for the 250 wedding guests while we participated in the Tea Ceremony which included acrobatic traditional Tea Ceremony performers.
The wedding was amazing to both watch and be part of.
On the night before we left, chairs were constantly being moved around the room above our suite, so we assumed there was some sort of function being prepared.
As there appeared to be too few guests to use "Isabella's" for breakfast then we were regretfully asked to have breakfast in the larger "Provence" Restaurant on B1 level which served a similar range of food.
For our drive to Chengdu, the hotel provided plastic containers of cooked greens, green beans, fried rice and eggs. The lids did not fit properly, so we ate it soon after leaving Dazhou.
Lilly told us that we were the first Australians to stay at this hotel which opened in 2012. She said that she loved the Ambassador Suite the most of all the rooms in the hotel.
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