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“Great hotel and value for money”

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Krystal Beach Hotel
Ranked #2 of 2 Hotels in Gordon's Bay
London
1 review
“Great hotel and value for money”
4 of 5 bubbles Reviewed 22 August 2009

The hotel rooms are very spacious and clean. The facilities are good at the hotel. Our rate came with breakfast which was good. Had a dinner in the hotel which was not very good, but along the parade (just outside the back of the hotel) there is a restaurant which serves excellent food. The service was good and they were very attentive - I did not score excellent as you had to ask more than once for something sometimes, Overall it was a great experience and I would definately recommend it and return again.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christ4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal B, Director of Sales at Krystal Beach Hotel, responded to this review, 17 March 2017
Please note that the old Villa Via Hotel shut down in March 2014. The Krystal Hotels & Resorts Group then acquired the property. Under new ownership and management, the old building was entirely gutted, remodelled, and refurbished. The Krystal Beach officially opened on 4 March 2016 – after a quiet opening on 15 December 2015. From day one, the Krystal Beach has been a resounding success. Over time, we believe the Krystal Beach will gain iconic status. Please ignore all reviews predating the 15th of December 2017.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
    79
    41
    8
    6
    8
See reviews for
28
61
3
29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Level Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 24 May 2008

The hotel is right on the water - across from some nice condominiums on one side and the bay on the other. My room, which was non-smoking, was clean and roomy, with a small balcony overlooking the bay. The front desk staff were professional and pleasant. Small exercise room located in a ship-motif room, overlooking the docks. The restaurant served good food. The location is bit far from Capetown. There is a big shopping center in town in Gordon's Bay.

  • Stayed May 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Steven Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal B, Director of Sales at Krystal Beach Hotel, responded to this review, 17 March 2017
Please note that the old Villa Via Hotel shut down in March 2014. The Krystal Hotels & Resorts Group then acquired the property. Under new ownership and management, the old building was entirely gutted, remodelled, and refurbished. The Krystal Beach officially opened on 4 March 2016 – after a quiet opening on 15 December 2015. From day one, the Krystal Beach has been a resounding success. Over time, we believe the Krystal Beach will gain iconic status. Please ignore all reviews predating the 15th of December 2017.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 27 March 2007

I upgraded to a pool facing suite. The room was clean, modern, and the staff was quite friendly. The gym is very well equiped.

Downside was the wind in the pool area. Also, you have to pay for wireless access and the service was intermittent. When I tried to checkout early they asked me to pay for the full reservation, even though I was staying at the standard rack rate and cancelled before 9am on the same day. Finally, the manager approved the checkout and I did not have to pay the remaining days.

Note that they have a five day stay equals one night free program. This helps if you are going for a holiday.

The location was nice for Gordon's Bay, but if it is your first time in Cape Town for a holiday I would recommend Camps Bay. It is much closer to downtown, hip, and more fun.

Stayed March 2007
Helpful?
2 Thank JTFBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal B, Director of Sales at Krystal Beach Hotel, responded to this review, 17 March 2017
Please note that the old Villa Via Hotel shut down in March 2014. The Krystal Hotels & Resorts Group then acquired the property. Under new ownership and management, the old building was entirely gutted, remodelled, and refurbished. The Krystal Beach officially opened on 4 March 2016 – after a quiet opening on 15 December 2015. From day one, the Krystal Beach has been a resounding success. Over time, we believe the Krystal Beach will gain iconic status. Please ignore all reviews predating the 15th of December 2017.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 January 2007

Very nice location right on the seafront, but it can be very windy! Suite style accomodation, huge living area with a kitchen and 500 yards from a supermarket, so you can br flexible with your eating arrangements. Level of staff service excellent, food good and lots of bars etc right on your doorstep.

Stayed January 2007
Helpful?
4 Thank NeverDunroamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal B, Director of Sales at Krystal Beach Hotel, responded to this review, 17 March 2017
Please note that the old Villa Via Hotel shut down in March 2014. The Krystal Hotels & Resorts Group then acquired the property. Under new ownership and management, the old building was entirely gutted, remodelled, and refurbished. The Krystal Beach officially opened on 4 March 2016 – after a quiet opening on 15 December 2015. From day one, the Krystal Beach has been a resounding success. Over time, we believe the Krystal Beach will gain iconic status. Please ignore all reviews predating the 15th of December 2017.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Krystal Beach Hotel

Property: Krystal Beach Hotel
Address: Breakwater Lane | Harbour Island, Gordon's Bay 7140, South Africa (Formerly Villa Via Gordon's Bay Hotel)
Region: South Africa > Western Cape > Cape Town > Gordon's Bay
Amenities:
Beverage Selection Free Breakfast Children Activities (Kid / Family Friendly) Spa Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Gordon's Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Krystal Beach Hotel 4*
Number of rooms: 111
Official Description (provided by the hotel):
The 4 star Krystal Beach Hotel is situated on the waterfront of the paradisiacal Harbour Island peninsula, nestled along the Western Cape shores of Gordon's Bay. Position is a priority and the hotel is at the epicentre of the Cape Town Metropolitan area. ... more   less 
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Also Known As:
Hotel Via Gordons Bay
Krystal Beach Hotel South Africa/Western Cape

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