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“Fantastic New Year” 5 of 5 bubbles
Review of The Westerwood Hotel & Golf Resort - A QHotel

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The Westerwood Hotel & Golf Resort - A QHotel
Ranked #1 of 3 Hotels in Cumbernauld
Certificate of Excellence
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fantastic New Year”
5 of 5 bubbles Reviewed 6 January 2014

Spent two nights at this hotel over new year. There where 13 of us and we all had a fantastic time. The family Hogmany party was enjoyed by everyone .The food was delicious and the staff where friendly and efficient. The DJ and piper provided entertainment for all age groups .Will definitely be back next year. The buffet breakfast couldn't be faulted with good quality produces being served. What makes the Westerwood our favorite hotel for all family celebrations is the friendly staff nothing is to much trouble, good food and great leisure facilities.

Room Tip: ROOM 140 is noisy between 9am and 10.30am
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vauxhall69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,684 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (341)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
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  • Italian first
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English first
Brisbane, Australia
Level Contributor
175 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

BOOK in now if you don't want to miss out. If there is one thing that should be on your bucket list, it is to celebrate a Hogmanay in style. The venue did a superb job organising a night to remember. From service to food and entertainment it was a very special event.
As a frequent global traveler, i can honestly say that this is the BEST hotel breakfast I have had around the world that I can remember.. This three night celebration package deserves a BIG wrap.. Congratulations to the QHotel staff, you made a bleak (weather) trip to Scotland a very memorable one. HIGHLY recommended..

Room Tip: I have found the pillows in QHotels (have stayed at more than one) disappear to nothing over night...
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pbchurchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

We have stayed at other Qhotels but this has got to be by far the best, the staff were amazing especially Susan on reception & Mark in the golf shop.We had a little problem with our room on arrival but this was sorted with ease,our room was fantastic with a superb course view,despite the weather! Perfectly clean and excellently serviced rooms.Food in the restaurant was excellent, perfectly presented and ample portions and yet again superb staff. Breakfast, a good selection and well presented. I had a spa treatment and although they were very busy it was very relaxing and professional . We are very much looking forward to a return visit in the summer!

Room Tip: try to get a golf course view its very much worth it
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mandy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linlithgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 January 2014

I am just reviewing my experience of customer service at this hotel as I was trying to book a day spa at Westerwood Hotel on a Saturday - you would think this would be simple. Customer service was awful saying it was a corporate decision that day spa days cannot be taken on a Saturday! When else do you want to go to a spa if you work full time............not Monday-Friday. Terrible customer facing approach and very disappointed. So that's £640 to Norton House.

  • Stayed January 2014, travelled with friends
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank BelM3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

We have just spent the most fantastic 3 nights at the Westerwood hotel resort which started on the 30th december and brought in the new year. The facilities were excellent with the room tastefully decorated and spacious with a first class bathroom fitted out to the highest standards. In particular the staff were the most helpful and obliging we have ever had in any hotel stay we have had both at home and abroad. The gala dinner and dance on hogmany was brilliant with the meal perfect and the entertainment second to none.
We would highly recommend this venue to anyone.

Room Tip: go for the superior rooms, a little extra cost but well worth it.
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
5 of 5 bubbles Reviewed 3 January 2014

Hotel staff were warm and welcoming, the room was clean and spacious. The Hogmanay gala dinner was great and the entertainment super - especially the piper.
Could not find fault with anything and will certainly return! BB - Stoke

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uk
1 review
5 of 5 bubbles Reviewed 2 January 2014

Stayed at the hotel over the Christmas period. Smooth check in and straight up to our room. Very spacious and clean. Bathroom was slightly cold however! We had a wander around and used the leisure facilities. Staff were fantastic, very informative. Hotel is well decorated and has a good atmosphere. Breakfast was fantastic. One of the restaurant managers, Rebecca was also informative and chatty! We ate in the Flemings restaurant for the Boxing Day buffet where rebecca ensured that everything down to the last tee was perfect. She even plated up food for my elderly mother. A small but greatly appreciated gesture. I only have one small gripe about this hotel. I asked for a bottle opener to take to my room In order for my husband to crack open a few beers. I was unfortunately told by the young man on the bar that there wasn't any. Strange thing not to have especially in the bar.
Other than this, The staff are such an asset to the hotel. We will be returning in the summer for a well deserved break. 10/10

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LisaAnderson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westerwood Hotel & Golf Resort - A QHotel

Property: The Westerwood Hotel & Golf Resort - A QHotel
Address: 1 St. Andrews Drive, Cumbernauld G68 0EW, Scotland
Region: United Kingdom > Scotland > North Lanarkshire > Cumbernauld
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cumbernauld
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Westerwood Hotel & Golf Resort - A QHotel 4*
Number of rooms: 148
Official Description (provided by the hotel):
The Westerwood Hotel and Golf Resort is a Glasgow hotel not to be missed. The contemporary hotel is ideally located minutes from the M80, only a short drive from Glasgow, in fact, it is just a mere 15 minutes in the car. The Westerwood Hotel and Golf Resort is home to 148 comfortable bedrooms which will guarantee you a great nights sleep. For more relaxation head to the leisure club where you can swim in the pool, relax in the Jacuzzi or for the more energetic, you can work out in their superb leisure club. If you prefer the fresh air, you'll be pleased to hear the hotel has an 18 hole Championship golf course. There are some simply stunning views over the Campsie Hills. It’s self-contained conference centre can hold up to 400 delegates for a conference and up to 300 for a glittering dinner dance. ... more   less 
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Also Known As:
The Westerwood Hotel & Golf Resort - a q Cumbernauld
The Westerwood Hotel And Golf Resort - a Qhotel
Westerwood Hotel Cumbernauld
Hotel Westerwood
The Westerwood Hotel & Golf Resort - A QHotel Cumbernauld, Scotland

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