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“Fantastic Service,Sleep,Stay”

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Premier Inn Glasgow (Cumbernauld) Hotel
Ranked #2 of 3 Hotels in Cumbernauld
Certificate of Excellence
Reviewed 10 September 2013

We stayed at this Premier Inn en-route to the scottish highlands and it was a very good choice.

The location was great for us coming up the M6 then the M74 and there are plenty of places to eat around this hotel, beefeater, dominos, KFC, Pizza Hut, ASDA, Mc Donalds etc.... so great for that over night stay over.

We managed to get this room at the £29 rate and this was well worth the money.

We were greated upon arrival by receptionist Kim who was a star she was so polite and helpful and even gave us a pint of her own fresh milk when we said we loved a good cuppa and the mini milks wouldnt be enough for us (Thank-You Kim)

We ate at the Beefeater joined to the hotel and we have a great meal.

We would use this hotel again as a stop over to higher scotland without a doubt

  • Stayed: August 2013, travelled as a couple
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Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura b, Manager at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded 17 September 2013

Hi, Emma

We are delighted that your stay with Premier Inn Cumbernauld met your expectations and you experienced a high level of service we endeaver to give our guests.

Thank you so much for taking the time to review your stay , your feedback is so important to us in our continued efforts to deliver the best service.

I will pass your feedback on to Kim and the restaurant.

Laura Britton
Premier Inn team Leader

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Reviews (242)
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185 - 191 of 242 reviews

Reviewed 10 September 2013

got the deals for this hotel which ive stayed in before as its central to were I need to be. hotel comfy and staff friendly. car parking is great. its local to the city centre and also huge supermarkets near buy. would use this hotel again

Room Tip: room 38 is facing the main road which is very busy. when window open which is needed in hot weather...
  • Stayed: September 2013, travelled solo
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Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura b, Manager at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded 17 September 2013

Hi, Maria

Thank you for taking the time to review your stay with us at Premier Inn Cumbernauld your feedback is important to us and we are delighted that you had a good stay with us and found our rooms to be comfy and our staff to be friendly, we are committed in giving our guests the best possible service.

We are also pleased to here that our hotel location was convenient during your stay too, and hope to see you staying with us in the near future.

Laura Britton
Premier Inn Team Leader

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Reviewed 20 August 2013

The hotel was very clean, modern and comfortable. All staff were very friendly, polite and helpful.

Overall, it was very good value for money. We had stayed here before and will stay here in the future.

  • Stayed: August 2013, travelled with family
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1  Thank bigerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laura b, Manager at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded 3 September 2013

Thank you for taking the time to review your stay with Premier Inn Cumbernauld. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service. We look forward in welcoming you back in the future.

kind Regards
Laura Britton
Premier Inn Team Leader

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Reviewed 19 August 2013

Very basic even for a premier inn, room temperature very high and uncomfortable if you get the very cheap rate then it's just about worth the money if not there are other hotels/ B and B's nearby I would go for.


  • Stayed: August 2013, travelled with friends
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Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded 27 August 2013

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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Reviewed 6 August 2013

Stayed here one night whilst en route to Inverness. Hotel is quite well-placed very close to M74, though nearby busy roads can make it rather noisy.

Beefeater Restaurant on site presents good value for money and good quality food.

However, biggest problem was the heat on the bedrooms, which, despite a small fan and open windows in each of the three rooms we were occupying, led to those of us in two of the three to claim under the "Good Night Guarantee". The claim was accepted by the hotel reception but, at the time of writing this - nearly two weeks after the stay - no refund has been received. (An email has been sent to Premier Inn Customer Centre, so far without response.)

So, my overall impression is not particularly favourable.

  • Stayed: July 2013, travelled with family
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Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

Not the best of locations but convenient none the less. Friendly and efficient staff within both the hotel and restaurant. Probably one of the oldest properties within the Premier Inn stock but well maintained. Read the location instructions carefully, sat nav took us past and beyond the front of the hotel, the approach road is to the rear and accessed from the roundabout adjacent to the hotel.

  • Stayed: May 2013, travelled as a couple
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Thank fiafo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

We stayed here for one night. Managed to get a room in their sale for £25 so was a great price.
Location was good in that it was beside other restaurants and a retail park so if you didnt want dinner/breakfast at the hotel there were other alternatives.
As the weather had been so hot that day, it was good to get a room that was cool due to them having the foresight to close the curtains in the room and they also supplied a fan.
Room was clean and beds comfortable enough. Shower good.
Hotel staff were lovely - very friendly welcome on arrival and also when we left, they were interested in our onward travel plans.
Would stay here again if needing a stop over between Glasgow and Stirling.

  • Stayed: July 2013, travelled with family
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Thank ArleneR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Glasgow (Cumbernauld) Hotel

Address: 4 South Muirhead Road, Cumbernauld G67 1AX, Scotland
Region: United Kingdom > Scotland > North Lanarkshire > Cumbernauld
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Cumbernauld
Price Range: £44 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Glasgow (Cumbernauld) Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
Hit the local golfing green or head into the city and explore the People's Palace and Winter Gardens ... more   less 
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Also Known As:
Premier Inn Glasgow (Cumbernauld) Hotel Scotland

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