We stayed here for an overnight stay in June after attending an event at the Duncarron Medieval Fort in the Carron Valley. It was the nearest dog-friendly hotel with availability so we decided to give it a shot. I was a little concerned by some of the negative reviews I’d read on here but as it was for a one night stay decided to go for it.
There was a slight issue with our online booking (the room it allowed us to book online with a pet supplement doesn’t actually allow pets) but that was quickly resolved with an email to the hotel and a pleasant and helpful phone call from a staff member who arranged a different room for our stay.
When we arrived at the hotel the greeting was warm and welcoming and we were directed to our room which was in the mews block across the car park. The room was clean and pleasant and the bedding and towels were spotless. We were expecting two Z-beds to be available for the children but they weren’t in the room. A quick trip across to reception and another polite conversation with the receptionist saw two Z beds delivered by housekeeping staff along with clean bedding within about 20 minutes.
We were aware before arrival that we wouldn’t be allowed to take the dog into the restaurant but the staff at breakfast were more than happy to make up a tray for my husband to eat breakfast in out room whilst myself and the children ate in the restaurant. The breakfast was delicious, lots of choice in terms of cereal and pastries etc and lovely bacon and eggs. All served with a smile and a chatty “good morning”. What more could you want?
Check out was swift and easy and the room was a very reasonably priced (£69 for the room plus the £10 pet supplement).
We couldn’t get the Wi-Fi to work (seemed an issue with the password) but we didn’t try to get it sorted as we were only trying to use it briefly in the morning. I suspect the staff would have happily sorted it out if we’d been across to enquire.
Overall, a very positive experience. We will certainly consider staying again if we’re in the area.
- Official Description (provided by the hotel):
- Be welcomed by our friendly staff when you stay at the Castlecary House Hotel. Strategically located in the heart of central Scotland, this hotel enjoys a quiet suburban location, a short drive from Glasgow city centre and an ideal base for those who wish to explore Scotland's abundance of unique landmarks. Enjoy complimentary WiFi in all public areas of the hotel, ample complimentary car parking and easy access to the M80 North and South, as well as Scotland's main motorway network M8/M9/M73/M74. Visit The Falkirk Wheel,The Helix Park and The Kelpies, The Forth & Clyde Canal, stunning Loch Lomond, take the kids for an educational day out at Stirling Castle or Blair Drummond Safari Park or head into Glasgow (train station 3 miles from hotel) or across to Edinburgh. Whether you are a serious shopper, culture vulture, theatre-goer or visiting on business you couldn't be better placed.All of the guest rooms at this hotel offer modern amenities including a freeview TV, black-out curtains, a spacious work area and WiFi. Larger rooms are available, ideal for longer stays and families. Food is Homemade. We make it easy for you to enjoy a delicious meal without even leaving the hotel with a choice of dining options from the informality of Camerons Restaurant which has built an excellent reputation for serving a variety of traditional Scottish dishes using fresh and local produce to the hotel's traditional pub The Poachers Lounge & Snug which serves fine home cooked food and is a local legend! Host a successful business or social event in our Cameron Suite for up top 150 guests.Highlights set in a quiet suburban location, close to GlasgowEasy access to the M80 North and South and many attractions and businesses Camerons Restaurant The Poachers Lounge & Snug traditional pub and function suite ideal for parties or meetings. ... more less
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- Also Known As:
- Castlecary Hotel Glasgow
- Castlecary House Hotel Cumbernauld, Scotland