Of all the hotels in the world where I have stayed, never has there been a four star establishment where there was no one to welcome you or at least be pleased to see you. On check when I managed to persuade one of the receptionists to help me, the room wasn't ready even though it was after 5 pm. No apology just told to wait.
The room is OK albeit a little small ( good job I am not sharing), but the noise from the Autoroute is quite noticeable.
Breakfast is a farce, with a full dining room there are just two members of staff. All they have to do is serve tea & coffee, but they ignore people who come in and so therefore have no idea who needs service. Having waited sometime for service, in the end we served ourselves.
DO NOT go to the bar. You will need a mortgage and as for dinner in the hotel, it is just ridiculously expensive. There are loads of restaurants within a 10 minute drive.
All in all, the staff are unfriendly and uncaring and drinks and food is too expensive.
- Official Description (provided by the hotel):
- Located on one of the highest points in the heart of the magic Chantilly forest, just 35 minutes from Paris and only 15 minutes from Charles de Gaulle airport, the 18th century Tiara Château Hotel Mont Royal, is a resort inspired by the natural splendour of the region, taking us on a journey through centuries of history ... more less
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- Also Known As:
- Tiara Chateau Hotel Mont Royal Chantilly France/La Chapelle-En-Serval