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“Great stay...Excellent location and in-room facilities”

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The Grand Georgian - Blue Mountain Resort
Ranked #4 of 8 Hotels in Blue Mountains
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay...Excellent location and in-room facilities”
Reviewed 2 August 2014 via mobile

Went to blue mountain resort for 3 nights at the end of July 2014 and stayed at the Grand Georgian one bedroom suite. Good spacious Suite with a full kitchen that had everything we needed available. It's located right in the Village which is great as its very conveniently located. The Suite was clean and we'll maintained. We asked for a room change in the beginning for a better view and were accommodated, so that was good.

Though we got a third night off, thought it was slightly overpriced at $240/night (third night free made it reasonable). If we're able to get good rates again, will definitely stay there again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Usman E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 19 August 2014
Dear Usman E

Thank you for this flattering review of your recent visit to Blue Mountain Resort and the Grand Georgian hotel. The rooms are very comfortable and well appointed, we’re glad you enjoyed the fully stocked kitchen, it adds such great convenience. The Village is so easy to access from your hotel with a bounty of retail, dining and activity all within walking distance. We look forward to having back again when you get the chance.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited


James Henry
Vice President of Hospitality
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317 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Sheffield
Level 5 Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 July 2014

This was the mid part of our holiday in Canada (we are from the UK) had just spent 4 nights in Toronto and stayed here for the 5 day package - a very reasonable price for a 2 bedroom suite with full kitchen. The Hotel was clean and comfortable, the pool was a resonable size and also clean. Underground car park was convenient.

We took part in the activities on offer and enjoyed them - prices a bit on the high side but good activities, we did the Segway deal which was very good, I enjoyed the Mountain coaster. However as I have had a Kidney Transplant I was unable to do the High Ropes or the Zip wire (first time i've not been able to do these activities).

Improvement - why in 2014 do we have to pay for wi-fi it should be free.

Self catered and bought food at Walmart - on site store and restaurant pricres on the high side, had a meal at one of the restaurants it was OK.

Room Tip: We stayed on the 4th floor in a 2 bedroom suite, it was at the back of the hotel so overlooked the p...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank steelman66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 1 August 2014
Dear steeman66,

Thank you for sharing your experience on Trip Advisor following your recent visit to Blue Mountain Resort. We are delighted to hear you enjoyed your room and participated in some of our on-site activities. The rooms are son conveniently located in the heart of the Village and close enough to the town of Collingwood, you have many options to explore. The kitchens are well equipped and offer an economical way to prepare meals in the comfort of your room. We hope the rest of your stay in Canada is great and we wish you a safe trip back to UK.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Ltd.,


James Henry
Vice President of Hospitality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 July 2014

I visited here for a weekend stay with my fiancee. We stayed 2 nights over the weekend to visit the town and get a spa treatment at the Scandinave. The hotel room was much larger then I expected with a kitchen, living room, balcony, and a large bedroom. We didn't get to take advantage of anything except the bed, bathroom and balcony during our stay but it was all comfortable. The room was quiet too. I liked how it was right in the center of town and we could walk anywhere within 10 minutes. They make you pay $10 per day for WiFi which is a bit of a rip off. There is nothing exceptional about the hotel but the service at the front desk was good and the stay was comfortable which is all I can ask for at a place like this.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank MattSharf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 1 August 2014
Dear MattSharf,

Thank you for sharing your feedback on a recent holiday to Blue Mountain Resort and the Grand Georgian hotel. We are so happy to hear that you enjoyed your stay here as well as your trip to the Le Scandinave Spa. The rooms are lovely and spacious; the balconies are a relaxing spot to enjoy some beautiful views of the local landscape. We do offer complimentary wifi in all hotel lobbies as well as the Pottery and Jozos at the Blue Mountain Inn. The complimentary wireless offers a light bandwidth appropriate for limited internet activity such as checking e-mail and browsing the internet. In our guest rooms we offer premium wireless for a fee, this service provides a high bandwidth appropriate for a variety of internet activity such as checking e-mail, browsing the internet and downloading media.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited


James Henry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level 5 Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 July 2014

We stayed for a Thursday and Friday night and thought this was a very nice hotel at a pretty good price. Our room was spotless and large with a shaded balcony. It was equipped with a full kitchen which would make it a great place for and extended vacation. The resort is in the heart of town and a short walk to everything. Staff were very helpful. Our only criticism was the free wifi was only in the lobby and the pool is pretty small. We would gladly stay here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank VancouverRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 1 August 2014
Dear VancouverRay,

Thank you for this review of a recent visit to Blue Mountain Resort and the Grand Georgian hotel. The rooms are very nicely appointed with kitchens that are perfectly equipped to whip up a nice meal. The Village hotels are all steps away from a variety of unique retail, dining options as well as a wide range of activities. Our associates are eager to assist our guests and provide a memorable experience during their stay, thank you for recognizing their efforts.

With respect to your comment about wifi, we see this occasionally and hope this helps to clarify. The complimentary wifi available in the Pottery & Jozos as well as all hotel lobbies is referred to as “light service”. This service offers a light bandwidth appropriate for limited internet activity such as checking e-mail and browsing the internet. Guest rooms can access wifi for a fee, this service is our “premium wireless” and offers a wide bandwidth suitable for checking e-mail, browsing the internet and downloading media.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited

James Henry
Vice President of Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Elgin, Ontario
Level 5 Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 18 July 2014 via mobile

Stayed here for a little mini vacation with the wife. Location is great with the village and activity center right there. Pool and hot tubs are nice. Service was great. Room was bigger and nicer than expected and the underground parking was a blessing as the main lots were full. The bed was two twins pushed together with an obvious seam in the middle but that's the only knock on this place I would definitely stay there again

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pinchy_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 1 August 2014
Dear pinchy_79,

Thank you for posting a review on Trip Advisor following your recent visit to Blue Mountain Resort, it’s the perfect destination for a mini or extended vacation. The convenient access to a Village bustling with events, activities, as well as unique dining and retail outlets is ideal. Yes, the outdoor parking can become crowded at times making the underground option very appealing. Yes, this is a bit of a unique option called a split king, it can be made up as two singles on request depending on guest needs, or as a king using a padded topper to eliminate the gap.

Yours in Hospitality
On behalf of Blue Mountain Resorts Limited


James Henry
Vice President of Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 July 2014 via mobile

Great 3 day mini vacation at the Grand Georgian. Booked through Blue Mountain website for the summer saving deal, didn't know where we would be put up other than it would be a 1 bedroom with den in the village. Upon check in found it was the Georgian. Free under ground parking right at the condo, easy access to the village shops, restaurants, activities. Room was large with fireplace, outside balcony, king size bed, pull out in den, and pull out in family room. Could have easily slept 4 to 6 in room. Kitchenette was not used, but if we return will bring drinks, snacks. It's nice to try the many restaurants at the resort. Didn't get in the car until we checked out. So much to do right there at the village. Would definitely return next summer if there is another summer saving package. As for people complaining about inferior toilet paper and Kleenex, yes it was not a higher brand, but if that is something you are going to complain about, then you should be staying and paying for a 5 star resort, not a rental condo.

Stayed July 2014, travelled with friends
Helpful?
5 Thank Shalea00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 1 August 2014
Dear Shalea00,

Great review, lots of great detail that will be very helpful for Trip Advisor fans, following your recent stay at Blue Mountain Resort and the Grand Georgian. The rooms and location to our Village is the perfect recipe for a one stop getaway, testimony to your comment about parking the car and not moving it again until it’s time to leave for home. Our creative sales and marketing teams are always busy coming up with a specials and packages that will appeal to our guests, you can be sure there will be something of interest next summer.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited



James Henry
Vice President of Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2014

Nothing great about this place other than the location. The rooms are an OK size with kitchen and balcony but the amenities are cheap. The room was clean upon arrival but the maid service during our stay was very poor. Kitchen not cleaned up. Coffee maker - removed the filter but didn't clean out the basket. Didn't straighten up even the couch pillows. Left used mugs on the counter. Worst though was the pullout couch bed. BRUTAL!!! DO NOT stay here if you need the extra bed as you will be shocked how bad they have allowed them to get. Pullouts are never the most comfortable but trust me this is beyond uncomfortable. Inexcusable as the front desk told us upon checking in that the sofa bed would be a good option because we weren't given a double room with our reservation for some reason.

Room Tip: Do not plan to use the pullout bed!!!!!!!!!!!!
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IamFromCanadaEH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James H, Vice President of Hospitality at The Grand Georgian - Blue Mountain Resort, responded to this review, 1 August 2014
Dear IamfromCanadaEH,

Thank you for this feedback, we value all guest comments and the time taken to post a review to assist others using Trip Advisor when planning a holiday. Our standard housekeeping service during a stay in the Village, “daily refresh” consists of removal of soiled linens, mind you, in the interest of thinking green, we post notice of the option to hang used towels and reuse, towels left in the tub or on the floor will be removed and replaced. The trash will be removed, beds made, provided there are no personal belongings on the bed, if there is our associates will not touch personal items and will not be able to make the bed. Following every third night of a stay, we provide a full service clean which will include new linens, dust & vacuum, full kitchen clean, full bathroom clean and trash removal.

With regard to the pullout couch, we cannot argue, they cannot provide the same level of comfort as a full size bed with box spring and mattress. That said, we are in the process of sourcing an insert for this size couch to replace existing inserts and in the interim we can provide a padded topper that will bring the comfort level to that of an 8 inch mattress, similar to those found at the other Village hotels. If it was a room with two doubles you were interested in, the Blue Mountain Inn is the only location at our resort offering this configuration.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited


James Henry
Vice President of Hospitality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Georgian - Blue Mountain Resort

Property: The Grand Georgian - Blue Mountain Resort
Address: 156 Jozo Weider Blvd | The Village at Blue Mountain, Blue Mountains, Ontario L9Y 0V2, Canada
Region: Canada > Ontario > Grey County > Blue Mountains
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Blue Mountains
Hotel Class:4 star — The Grand Georgian - Blue Mountain Resort 4*
Number of rooms: 189
Official Description (provided by the hotel):
The Grand Georgian, in the middle of the Village at Blue, is fashioned after a historic railway hotel, with 189 suites ranging in size from studios to 3 bedroom. Every suite features high-speed wireless internet access, in-room movies, a DVD player, flat screen LCD TV. Guests also have exclusive access to secure underground parking, games room, 2 outdoor hot tubs (open year round), outdoor pool (summer only), fitness room and sauna. Bachelor, 1, 2 and 3 bedroom suites include a fireplace, fully furnished kitchen and a balcony or patio. Studio units (regular size hotel rooms) have a kitchenette (small fridge, small sink, microwave, toaster, kettle, dishes and cutlery). Larger units (1 bedroom or larger) have a full kitchen. ... more   less 
Also Known As:
The Grand Georgian - Blue Mountain Hotel Blue Mountains
Grand Georgian Blue Mountain
Grand Georgian Collingwood
The Grand Georgian - Blue Mountain Resort Blue Mountains, Canada - Ontario

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