My personal preference is to stay at independent luxury boutique hotels as sometimes I found luxury brand hotels provide "too consistent" products that I do not feel the cultural difference that I want to experience in my travel. Have to say my recent stay at The RItz Carlton Okinawa exceeds my expectation. We just got a deluxe room (base room type) and request high floor. At check-in, we were told high floor was not available but then later they found out our stay was to celebrate my husband's birthday so they made some changes and put us up on the fifth floor. Our room has a nice view facing golf course and overseeing the ocean. Thank you for the nice gesture. We had tried both the all-day dining and fine-dining restaurant and even the afternoon tea at the lounge restaurant and all served amazing food, nice décor and great services. I would like to specifically express my sincere thanks to Ms. Chisato Yamashiro, the lady at the Concierge desk to help to double check my appointments, provide activities, dining suggestions every day for the 5 days we spent there. I felt the celebration plan I had for my husband would not been this smooth without her help. And to be honest, the service aspect at this hotel is really the reason why I will recommend this highly especially to non-Japanese speaking travelers. All their staff are professional and addressed us by name, great standard achieved. Okay two minor things to point out. Please take note if you are renting a car and using the GPS, entering the phone number of this hotel will get you to some unknown place about 30 minutes from the hotel. We were explained that because the hotel is new and the phone number is not "register" in the current car GPS system. They then provide the KISE Country Club phone number for us to input and it is just right across the hotel and we can use the GPS to get back to hotel without problem after this. So, my suggestion to hotel is, please do communicate this to all guests who book with you to avoid what we went through. We booked through the travel agency so maybe this is why we did not get informed. And second thing is, yes, we booked through the travel agency (as they arrange our flights as well) but we paid the same price for the hotels stay (as I checked out the website before I booked). I am not aware that travel agency booking will not entitled me to get RItz Carlton Rewards points. So, as I am paying the same money, I felt a bit unfair and wondered why they penalized on travel agency booking. Anyway, this does not affect my overall stay experience at this hotel and I will be happy to come back and stay here again.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Okinawa is situated within the premises of the Kise Country Club and surrounded on three sides by its 18-hole, championship course overlooking the ocean. Bordered by undeveloped, wooded land, experience the picturesque setting and location from one of our 97 impeccable guest rooms with spectacular views over the golf course down to the East China Sea, the Motobu Peninsula and beyond le Island. ... more less
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- Also Known As:
- The Ritz-Carlton, Okinawa Japan/Okinawa Prefecture - Nago