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“Good location, nice garden, basic rooms, poor catering & service” 2 of 5 bubbles
Review of TashMekan Alacati Boutique Hotel

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TashMekan Alacati Boutique Hotel
Ranked #37 of 54 Hotels in Alacati
The Hague, The Netherlands
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good location, nice garden, basic rooms, poor catering & service”
2 of 5 bubbles Reviewed 11 September 2012

This little hotel is situated in a decent location, relative to the centre of Alacati and the main roads towards other villages.

Rooms are rather basic, but clean. Probably slightly over-priced when reviewing overall sleeping comfort, size, amenities and poor quality of breakfast and overall service.

Upon arrival we had a first surprise as the room which we asked for- and which was promised in writing - was not available because the rather unprofessional staff had given this room away. The room offered to us was frontside street-level, which we declined and asked for an alternative. An alternative was proposed and accepted.
This was perhaps not a smart choice as this room was also noisy at night and early morning: at night the staff & friends regularly had drinks and conversations on the terrace and early morning was also a challenge as this room was next to the open kitchen, and staff did not bother to temper their voices and noise.

Our friend stayed at the groundfloor (garden side) and had difficulties sleeping as well as 3 A/C units were mounted on that exterior wall: all night long he was woken up when the machines switched on.

Staff in general was rather young - perhaps they were students - and appeared to not have been trained properly to host guests and manage hotel operations.

This was most apparent at breakfast and afternoon tea: variety and quality of catering was simply poor.
These boys also did not consider pro-actively asking or suggesting other food items: if you wanted eggs you had to ask for it; if one person of your party asked for fresh juice they would not bother asking if anyone else wanted juice as well and just bring the single order; in the afternoon or evening you would often find that there was only a limited choice of drinks available.
Note as well that all "other" breakfast items were charged extra (eggs, juice, ...)! This is not what you would expect from a true Turkish breakfast in a Turkish Boutique hotel.

The lack of customer service and customer orientation & satisfaction was also displayed by the staff's attitude towards different "types" of visitors.
During our stay, friends of the owner were at the hotel and they received a clearly higher level of attention and service. These guests brought a young kid to the hotel, while the hotel's website policy clearly indicates that they do not accomodate young children to preserve a relaxing and quiet atmosphere. But exceptions must be made for the owner's friends; too bad if it is at the expense of paying guests. It demonstrates a complete lack of respect for the other guests.

This hotel has a good location, nice garden, and a wondeful potential. I am afraid however that it will not last for long time due to the management style, poor service & catering.
This is especially true because Alacati houses many other welcoming & professional boutique hotels that offer a much better proposition.

Room Tip: Make sure to avoid rooms on the street side, rooms next to the hotel entrance and the "suite&qu...
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  • Stayed September 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Joris_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Traveller rating
    18
    3
    0
    3
    1
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7
12
1
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Zürich
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 August 2011

Initially we wanted to stay in "Tas Hotel" but happily it was fully booked and the lady told us to try at TashMekan Boutique Hotel. We were very happy to have been told about TashMekan Boutique Hotel. It's a piece of heaven for those who really want to relax. The personnel is very friendly. The rooms were nicely decorated but in case you are not a "nightbird" please ask for a room looking to the garden. And don't forget it's a boutique hotel with only 9 rooms therefore you will hear the ladies prepairing breakfast and of course "nightbirds" coming home early morning (rather weekends). All in all I sincerely recommend this hotel very much. The hotel is very near to Alacati village. And not to be forgotten: a tasty turkish breakfast is being served in the heavenly garden and of course 5 o'clock çay (tea) with freshly baked cookies. Please don't miss this hotel.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Muggi65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TashMekan Alacati Boutique Hotel

Property: TashMekan Alacati Boutique Hotel
Address: Alacati Mah. 3028 Sk. No:08, Alacati, Cesme, Turkey
Region: Turkey > Turkish Aegean Coast > Izmir Province > Cesme > Alacati
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #37 of 54 Hotels in Alacati
Price Range (Based on Average Rates): £
Number of rooms: 9
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