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“So so! Comme ci comme ca!”

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Pierre & Vacances Village Club Normandy Garden
Ranked #1 of 1 Hotels in Branville
Denver, Colorado
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“So so! Comme ci comme ca!”
Reviewed 6 September 2011

We spent a week here in 2010 and while I might go back if I had to, I probably wouldn't! From the perspective of someone who lives in the USA but travels a fair amount, I was very disappointed and felt it was overpriced for what you got.

Here's what we liked:
1) Location: it was conveniently located to visit Normandy - we managed trips to St Malo, the D-Day beaches and Honfleur in our time.
2) Good kids club - ideal for our children who were attending an immersion school in Denver, USA.
3) Excellent indoor playground - our kids (4 and 6 at that time) thorough enjoyed their time there.

Here's what we liked less:
1) Cleanliness: our bathroom absolutely reeked of urine and despite the extra cleaning we requested, the cleaning lady's solution ("close the door") was all we really could do.
2) Pets: I love dogs ... I just do not want to clean someone else's dog poop off my balcony/deck (turned out to be the neighbor's dog). I want to be able to wander around in bare feet - instead I found myself not wanting to go on the deck at all.
3) Customer Service: more unhelpful front desk staff than helpful ... one helpful staff member willingly exchanged complimentary internet access when I asked why they had still not fixed the phone part way into the stay.
4) Cost/Value: seemed expensive for what we got - this was Normandy, not some island in the Caribbean! Admittedly, we stayed in one of the smaller units, but the larger ones were so much more expensive, I'm not sure we would have left feeling much different.

If you stay here - I hope you enjoy it ... we left with a feeling of indifference!

  • Stayed October 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank rich_and_poor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Island of Gozo, Malta
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2010

The receptionists had a cold approach and not helpfull at all. The steps to our rooms had displaced tiles which were very dangerous. on the whole we had a nice stay. Our teenage boys enjoyed playing football in the evening. The indoor pool should be left open up to 10 on weeekdays as well.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank maria190313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire
Level Contributor
145 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 22 August 2010

Just got back from a week at the Normandy Gardens. We chose it for the price and the easy travel from the UK. We wanted somewhere close to the ferry at Caen but with entertainment for the children who are older now and want some time on their own or with other teenagers.

We had a two bedroomed house and we found it was small but private and with reasonable facilities. For self catering we would have preferred an oven instead of just a microwave but everything worked and it was reasonably well equipped. Beds were a bit hard but far better than Butlins and on a par with Center Parcs.

The site was excellent I though with all facilities in proportion to the number of guests. We always got loungers by the pool and could use the sports facilities when we wanted. For the size of the resort (far smaller than we expected from the web site) the entertainment is amazing. There is a reasonably sized indoor pool and two outdoor pools with loungers. There is also a sports complex with a fantastic indoor play area for kids plus two indoor tennis courts, a trampoline, a circus school and a badminton court , some exercise machines, an outdoor 5 a side/basketball court and also outside facilties for volleyball. All of this, including equipment loan, is included in the price - and as I said, not overly used. Just the tennis courts alone with the pools would have made some people happy.

We have a little French but the entertainment in the evenings I thought was excellent. It was run by the entertainment team and consisted of a comedy night, cowboy night, and a revue - It was delivered with loads of energy, lots of creativity and a bit of French-flair/improvisation - which is what we want in France right? It sounds naff but I would heartily recommend trying it oif you decide to go. The kids clubs seemed OK - lightly attended sometime and the teens club had lots of people drifting in and out. There were only maybe five English families when we were there (mainly French and Belgians - some French families own aprtments there) and none with teenagers but our kids waded in and had a good time - making some new friends and improving their French at Le Spot which ran from 9pm to midnight with actiivites in the afternoon also - younger children may find it more challenging but the staff were very friendly and welcoming. In addition there was an introduction to archery, circus skills and tennis tuition provided if you wanted it.

On the site was a friendly and reasonably priced supermarket (which does roast chickens, croissants etc) - helped me out with one coffee filter on day one - thank you, a pizza, ice cream and coffee stall, and a restaurant /bar which we didn't try.

Overall, if you want something quite French with lots of activities and not too large I would have no hesitation in recommending the resort

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Justaukcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Eaton, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 23 September 2009

On arriving we were very impressed with the whole place. There are three swimming pools, all heated and a huge play centre for our 4 year old.
The accommodation was ideal and the terrace area was lovely. We overlooked the valley and had really good views. I would recommend the houses rather than an apartment. In fact we didn't want to eat out and had all our meals on the sunny sheltered terrace. Good job as the british are hit by the euro and even a small pack of nappies was £11!. I would advise anyone to take with them as much as possible, and if arriving late on saturday to take some milk and the small on site shop cannot be relied upon. There is supermarket in Dozule 5 mins by car.
Unlike previous comments we found the beds fine and we did have a kettle. There is only CNN on tv which is english speaking and our portable dvd was very useful. All the staff we encountered were excellent and spoke fluent english.Generally the surrounding area is lovely esp the beaches but it does all feel out of season.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALEX08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 September 2008

We spent a week at this garden club, me and my partner and 2 children age 4yrs and 2mths. First impression on arriving, the buildings seem fairly modern, although the cottages seemed a bit scruffy from the outside. The reception area was quite big and the staff were very helpful although their English weren't all that good. We arrived very early about 1pm but our check in time wasn't until 5pm, however our apartment was ready well before this time which was good! On entering our apartment in the Le Hameau block it was very clean and smelt fresh and the furniture was very modern. We had a 1 bed apartment - which had two very small single beds with co-ordinating bedding and in the lounge/kitchen diner there was a double sofa bed which when opened was very big but unfortunately the springs under the mattress were very creaky! There was plenty of crockery to go around and the kitchen came with dishwasher, microwave and hob-top and a tiny sink! Everything was spotlessly clean but there wasn't much space in the cupboards to store food so we use the space in the sideboard which the TV was on. TV was a very modern one and had a good sound but unfortunately only one English speaking channel which was CNN (such a shame)! Thankfully we carried our portable DVD/CD player and a selection of DVDs to watch! We had pre-booked the children's club for our 4yr old but she didn't atttend any of the sessions as they started at 9am and finished at 6.30pm which we thought was too much of an early start and late finish. The pools are just like they say in the brochures 10/10 for that...jet streams jacuzzi steam room sauna...fantastic! The mini shop is ok a bit small but it had the basics that we needed - we travelled out to another supermarket which was only about 5 miles away and it had a much greater selection! We also travelled to the nearest beach at Villers sur Mer - quite a large beach but the weather was a bit overcast and we didn't really enjoy it as much as we should. Also there is internet/Wifi access contrary to what the brochures and websites say - but you can only get it in the public areas or if you're lucky enough to have your room near to these areas! You're also able to park fairly close to the apartments and for the cottages you can literally park outside! There's a restaurant on site which we found rather pricey and also if you don't pay for your breakfast in advance when paying for your holiday - it's 10 euros per adult per day! I think that sums up all of the in's and out's of our stay at the Garden Club.....Would we stay there again? Probably!

  • Liked — The modern and clean apartment.
  • Disliked — The lack of English speaking TV channels!
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank DCLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 September 2007

A pleasant enough holiday village set in the Normandy countryside - along similar lines to centre parks but French and on a smaller scale. We stayed in a 3 bedroom cottage which was pleasantly decorated and well maintained. The kitchen was small but adequate, although a kettle would have been a useful addition. Our main complaint with the accomodation though, was the beds, which were extremely uncomfortable due to the thin foam matresses. They also caused my wife and I to suffer sneezing fits and triggered asthma attacks in our 5 year old son. It's a shame that the accomodation was let down so badly by the beds because apart from that it was very comfortable.

The facilities on site were also generally very good. There was an excellent indoor childrens play area which the kids thoroghly enjoyed and a decent enough indoor/outdoor pool - although we found this a bit cold. There were also kids club activities available but we did not take advantage of this service as they were principally run in French which the children would have found hard and in general the range of activities on offer was a bit limited. Overall though the staff on site were always friendly and helpful.

We were a little unfortunate with the weather as it rained all week during our stay. It also was't where we had originally booken to stay - Britanny Ferries had to change our booking due to the accomodation we had originally booked not being available. We were given few suitable options other than le Garden Club. Overall, I tend to think that if the weather had been good then this could have been quite a nice place for a family holiday - although I am not sure I could forgive the dreadful beds.

  • Liked — Space
  • Disliked — The beds
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AJHEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivier_PV, Responsable de la communication en ligne at Pierre & Vacances Village Club Normandy Garden, responded to this review, 15 May 2008
Thank you for taking the time to send us your comments via Tripadvisor.
We have carefully considered your feedback on the P&V Le Garden Club Residence. This Pierre et Vacances residence is part of P&V Holidays, the leading provider of self-catering accommodation in France.

We are pleased to announce that the Kids Club Activities will be run in different languages from summer 2008 taking into account the main languages spoken by our clients. We certainly hope that this will make your stay more enjoyable for all the family.

We are sorry that your stay was not entirely satisfactory but hope that you will choose to holiday in one of our residences or villages again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 28 October 2006

Stayed here for 2 weeks in late August 2006. Booked with Brittany Ferries, ferry crossing with the car, 2 adults & 2 children in a 2 bedroom chalet.
Initial impressions were not great - decor was dated, furniture was sparse and a bit battered, the beds were incredibly hard, the kitchen equipment certainly not up to the task of catering for 4, let alone the advertised maximum occupancy of 6 people!
Despite all this, a lovely peaceful setting (despite a noisy group of neighbours in the second week) with easy access to the north Normandy coast.
Good pool facilities, well supervised, which we used every morning, and evening when the weather wasn't up to much.
All together, a good base for a family holiday, with easy access for sightseeing in Normandy.

  • Liked — good location as a base for visiting Normandy
  • Disliked — insufficient kitchen equipment & hard beds
  • Tips/Secrets — bring your own sharp knife!
  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank northcardiffian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Village Club Normandy Garden

Property: Pierre & Vacances Village Club Normandy Garden
Address: quartier du Garden Club, 14430 Branville, France (Formerly Pierre & Vacances Resort Normandy Garden)
Region: France > Normandy > Basse-Normandie > Calvados > Branville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Branville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pierre & Vacances Village Club Normandy Garden 3*
Number of rooms: 330
Official Description (provided by the hotel):
Weather proof holiday village with heated aqua area and fantastic indoor play area Near to the beaches of Deauville, Cabourg and Villers-sur-Mer Children and teenage clubs for those aged 3 months to 18 years. ... more   less 
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Also Known As:
Pierre & Vacances Resort Normandy Garden Hotel Branville
Pierre And Vacances Resort Normandy Garden
Pierre & Vacances Village Club Normandy Garden Branville

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