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“the place to be with teenagers!”
Review of Villa Ridente Club

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Villa Ridente Club
Reviewed 11 August 2014

We liked all the animation: aquagym, fitness, zumba, spectakel in the arena... dancing...
Marina at the reception is very friendly an helpfull!
Anja (sport animation) is very enthousiast en friendly!
Kind regards to all from room 411 from Belgium

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Hilde D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (254)
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2 - 8 of 254 reviews

Reviewed 3 May 2012

We booked a week's holiday at this hotel through lastminute.com for 21 - 28 April. We arrived at the reception to find it locked, we knocked on the door and a man opened it - we explained we had a booking for a week's holiday and he said the hotel is closed because of an electric problem. Eventually he let us in and we spent an hour explaining our problem - his english wasn't very good. He made some phone calls and told us we could not stay in the hotel due to the electric problem (even though all the lights and computers were on in reception), and he would take us to another hotel. We spent the night in a lovely hotel nearby and went back to Villa Ridente the next morning to sort out our booking. We were met by three members of staff in workmens clothes, and the man from the night before. They told us we could not stay at the hotel because of the problem and they had 'broken' our booking with lastminute.com. They told us they would tell lastminute we had not arrived and we would get a refund!! We tried to explain we would not get a refund and what we were to do? All this took hours, (thank goodness for google translator) and we eventually gave up and rang lastminute, explaining the situation. Last minute actually phoned the hotel whilst we were there and i spoke to them because the staff members couldn't understand what they were saying - the staff would only speak to lastminute Italy who were closed until the next day!
Unfortunately, lasminute.com were very little help, and we ended up staying at the lovely hotel where we spent the first night.
This hotel was a complete waste of time, we must have spent one and a half days of our holiday trying to find answers - very frustrating and distressing! A waste of time and money, and a terrible start to a much needed holiday. We lost all the extras we had booked, ie, sauna, jacuzzi, pool, plus optional massages and wellness centre we had been so looking forward to. Villa Ridenta offered to transport us to and from our hotel to their private beach as compensation AFTER we had spoken to lastminute - little use as we had a beautiful private beach at the other hotel - and a meal on the last night of our holiday. Hardly recompense for our ruined holiday. It appeared as if they had just forgotten our booking and did not want to help or take any responsibility for the problem.

Room Tip: No idea we didn't get to stay there!!
  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank breakfastexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
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  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Stefania I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: August 2017, travelled with family
Thank Marie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: August 2017, travelled with family
Thank iltempoeterminato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: September 2017, travelled with friends
Thank Lollo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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Stayed: August 2017, travelled with family
Thank Gisele0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Ridente Club

Address: Via Ridente 1, 98063, Gioiosa Marea, Sicily, Italy
Region: Italy > Sicily > Province of Messina > Gioiosa Marea
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 15 Speciality Lodging in Gioiosa Marea
Price Range: £61 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villa Ridente Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Villa Ridente Club Sicily/Gioiosa Marea

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