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“Windermere Golf Society”

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Best Western Plus Ullesthorpe Court Hotel & Golf Club
Ranked #1 of 2 Hotels in Lutterworth
Certificate of Excellence
Reviewed 6 May 2014

Played in a Golf Society during the 12th and13th April, our first time at Ullesthorpe. As soon as we arrived the reception staff were extremely welcoming and this carried on to the rest of the staff including the bar staff, restaurant staff and golf course staff. The rooms were very clean and of an excellent standard. There were 19 of us within our Golf Society and each and everyone of us commented on how good the food during our evening meal was.
The buffet breakfast the following morning was as good as the night before, with an excellent choice, all piping hot and fresh.
The golf course itself was demanding and for the time of year in excellent condition, the greens very hard to read - a good challenge.
All in all we couldn't fault anything from this hotel and golf course and cannot speak highly enough of the staff who looked after us.
We look forward to returning in the future.

  • Stayed: April 2014, travelled with friends
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Thank Neal710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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521 - 527 of 872 reviews

Reviewed 6 May 2014

24 members of our golf society stayed overnight for our annual weekend away. The visit had been planned for some months ahead and the co-operation and help from organising team was brilliant. From the moment we arrived, the welcome given by the friendly and helpful reception staff gave an indication of the excellent service that we would enjoy throughout our stay. Rooms were very clean and well appointed. On the golf side, service in the bar was very quick and friendly; the starts were on time and very well organised; the course was in excellent condition with varied and interesting holes and greens to challenge the best of putters. For evening dinner, the menu offered a good selection with something for everyone. The food was first class (not one single adverse comment from 24 men!!) and the service was outstanding. The service in the bar was on a par with everything else and prices were quite reasonable. Breakfast offered a good selection of hot and cold food and we were impressed to see such friendly and happy faces so early on a bank holiday Monday. We cannot recommend Ullesthorpe Court highly enough - this was our first visit, it won't be our last.

  • Stayed: May 2014, travelled with friends
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Thank Patti64_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

I stayed for one night on a golfing break with friends. My room was large, comfortable and clean. Bottled water in the room and use of the room safe were complementary. The staff were all very helpful. Breakfast was good (fried bread!) and dinner was even better with plenty of choice and good quality. The golf course was in good condition and had two tees perched on the embankment of a dismantled railway (which was a first for me).

Great value for money for anyone wanting to play golf or have a relaxing break in the country.

  • Stayed: May 2014, travelled with friends
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Thank El_Erizogrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

My husband and I had a short break at Ullesthorpe Tues/Weds, we played two rounds of golf and had an overnight stay. Everything was most enjoyable. We had dinner in the restaurant which was lovely. The staff were very warm and friendly and nothing was too much trouble. The course was in fabulous condition and we thoroughly enjoyed playing it.
Thank you to you all at Ullesthorpe for making our stay such a pleasant one. Can't wait to return.

Stayed: April 2014, travelled as a couple
1  Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UllesthorpeCourt, Paul Burgess, Operations Director at Best Western Plus Ullesthorpe Court Hotel & Golf Club, responded to this reviewResponded 2 May 2014

Dear Jacqueline S
Thanks for taking the time to comment regarding your recent golfing stay with us. It’s great to hear that you both enjoyed yourselves at the hotel and we look forward to welcoming you back again soon. Don’t forget to keep an eye on either our website or Facebook page for special offers of leisure and golfing breaks.
Kind regards from Paul and the team

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Reviewed 29 April 2014

Only one person knew how to operate the coffee machine and one person thought Earl Grey was a guest and not a tea... No duty manager available... One man "Joe" seemed to do everything... Drunken parties seemed the norm... With people shouting in the corridors at 4:00 am...

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western GB
Thank t0nyct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UllesthorpeCourt, Paul Burgess, Operations Director at Best Western Plus Ullesthorpe Court Hotel & Golf Club, responded to this reviewResponded 2 May 2014

Dear t0nyct
I’m disappointed to read your comments regarding you recent stay with us. I believe Ian Hill our Operations Manager has already been in contact and I would like to reiterate that we do have a Duty Manager available onsite at all times. I believe you were attending a function at the hotel which were glad to have received great feedback about from others in the party. I hope that your conversation with Ian has given you reassurance that the issues you encountered with us are not our normal standard.
We hope that you will return at some point so that we can redeem ourselves in your views.
Kind regards
Paul Burgess

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western GB
Thank Lozzie2013
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
UllesthorpeCourt, Paul Burgess, Operations Director at Best Western Plus Ullesthorpe Court Hotel & Golf Club, responded to this reviewResponded 2 May 2014

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Reviewed 24 April 2014 via mobile

Couldn't fault this hotel. All the staff were very friendly, the leisure facilities were good. The bar food and breakfast was fresh and service was fast and efficient. Definitely a place to stay if you are in the area.

Stayed: April 2014, travelled on business
Thank fs2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UllesthorpeCourt, Paul Burgess, Operations Director at Best Western Plus Ullesthorpe Court Hotel & Golf Club, responded to this reviewResponded 25 April 2014

Dear FS2000
Thank you for your kind comments, we do appreciate you taking the time to leave your review and the team looks forward to welcoming you back again soon
Kind regards Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Ullesthorpe Court Hotel & Golf Club

Address: Frolesworth Road, Lutterworth LE17 5BZ, England (Formerly BEST WESTERN PLUS Ullesthorpe Court Hotel & Golf Club)
Region: United Kingdom > England > Leicestershire > Lutterworth
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Lutterworth
Price Range: £55 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Ullesthorpe Court Hotel & Golf Club 4*
Number of rooms: 72
Official Description (provided by the hotel):
Ideally situated in the Heart of England our luxury accommodation, 18 hole championship golf course and leisure club makes BEST WESTERN PLUS Ullesthorpe Court Hotel an ideal location when visiting Hinckley, Rugby, Coventry and Leicester. ... more   less 
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Also Known As:
Best Western Plus Ullesthorpe Court Hotel And Golf Club
Best Western Ullesthorpe
Ullesthorpe Best Western
Best Western Plus Ullesthorpe Court Hotel & Golf Club Lutterworth, Leicestershire

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