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“Located directly on the slope”
Review of Hotel Llop Gris

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Hotel Llop Gris
Ranked #4 of 4 Hotels in El Tarter
Certificate of Excellence
Copenhagen, Denmark
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Located directly on the slope”
Reviewed 8 March 2013

Visited this hotel with family and friends in February. Our primary activity was skiing, but as a large group we also needed nice hotel facilities to meet in the evening etc.

We booked rooms with half board and were quite happy with both the selection of the morning buffet and the 3 course dinner in the evening.

The hotel has a rustique decor and the rooms are small and a bit dated, but otherwise quite OK.

Pool area was also OK, didn't use it much as especially the jacuzzi was normally occupied with a bunch of kids...

The staff was nice and helpful, especially our (french) main waiter at dinner made us smile :-).

Best thing was the ski-in, ski-out! Great location directly by the slope and the two lifts from El Tarter.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

133 reviews from our community

Traveller rating
    51
    40
    25
    5
    12
See reviews for
60
39
Solo
0
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
  • French first
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  • Russian first
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English first
Germany
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 November 2012

I have been here three times in winter, always like the hotel (llop gris=gray wolve).
Perfect location for a skiing vacation! There is a ski rental downstairs and you can leave your equipment in the hotel basement at night.
Rooms are good, no complaints.
Breakfast and food is rural/catalan, I like ot a lot!
Pool and sauna OK, could be maintained better, ut still good to heat up after a day on ski.
Service was usually very nice and helpful.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City, Florida
Level 6 Contributor
1,293 reviews
227 hotel reviews
common_n_hotel_reviews_1bd8 538 helpful votes
Reviewed 31 July 2012

Admittedly we did not spend much time in the hotel because we were there to ski with a group of about 16 adults. The hotel facilities and rooms were exactly what we needed and we had no complaints. Excellent location for the slopes and nearby restaurants, bars and shops. No complaints.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 January 2012

Stayed 4 nights immediately after New Year with my family - The first impression was rather negative. It is impossible to park in front of the hotel as the alley taking to the hotel is very narrow. You need to park your car in the parking lot and drag your suitcases. Not very practical if you travel with children. The reception desk was very unfriendly, almost uncouth - two intractable ladies. Please be careful when making a reservation. Three stories of the hotel are underground. We were on ground floor.
The WIFI system was almost always down and you needed to go to the front desk to have it reloaded - It worked only in the main hall, when it did!! - The rest of the personnel working there, instead, was very efficient and polite.
Downstairs you have a ski shop selling and renting equipment - very nice and competent people. This is a REAL PLUS - Very reasonable prices for excellent equipment, even for rent. Staying at the hotel gives you a 10% discount on any item, be it on sale and rent.
Breakfast and dinner are above average both in terms of quantity and quality.
Turning to the room, we got a duplex for four people. The room was quite cold and the bathroom also. Not very pleasant when coming out of a hot shower. The two children upstairs in two beds - There was a huge girder at the height of the children's head and thus children needed to be very careful in going into bed to avoid unpleasant bruises. Beds and pillows were comfortable and the bath clean, albeit small. There was no bidet. No minibar in the room either.
Let's go to the swimming pool. The size was OK but the water was cold. Even the temperature downstairs was not very balmy. You cannot seat around the pool as there are only four long chairs - always taken. So if you go after 6pm (which is normal if you ski until 5pm), then you need to drop your towels on the wet floor. Not very nice. Jacuzzi is slightly larger than a puddle. Three adults need to make compromises to sit together. Sauna is for midgets.
SKI RESORT: The hotel is 200 metres away from the cable car, which takes you to 1700 - El Tater is a perfect learning area and ski instructors were competent and patient with children - Children had both individual classes (120 EURO for two hours) and school classes (3 hours) - Very good - For expert skiers slopes are very easy but the ski resort offered a decent variety - There are no black slopes even if they claim they have two - Quality of snow was mixed - If you are an expert skier go to Grau Roig Resort, which is much, much better.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carcavelos, Portugal
Level 4 Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 December 2011

From the older reviews I was afraid of getting regrets going to this hotel...
First thing to say is that the disco nemo is not opening this season! So no fun until late unless you go to soldeu, but that said, there isn't any noise problems until late!
The food is excellent and the 3 meal dinner (with the 3 options on each plate) is a must have for this hotel. There is heated pool, jacuzzi and sauna for free and an additional spa (paid). I'm still at the hotel, leaving tomorrow and will enjoy the special new years eve dinner tonight that I believe will be awesome for sure!
The parking behind the hotel is 14€ night, a little tight to enter with a big car.
The location is excellent, you leave the hotel and 20m you have a lift to take you to the top of the mountain! There's also another lift 150m (closed cabin) you can buy forfeits 10m from the entrance o the hotel and there is 2 great ski/snowboard shops in the same building of the hotel.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 February 2010

Before the reservations, I read what was said about this hotel and frankly I wasn't that sure that I was going to like it. But sincerely it's not that bad... The main thing is that this hotel is a 4*, so the expectations are high. But there are somethings that a 4* can't have, and it boders the guests.

Now the review:

The location is fantastic, couldn't be better. The ski-rental Pic Negre is in the hotel, and there are also 2 stores (ski equipment) which is great. The decoration of the main areas of the hotel is a bit weird, but you get used to it and learn to enjoy.

When we got to the 1st room, next to the pool, we found out some bad issues, so we went to the front desk and got another room. This 2nd room, bigger, was ok, but had also a really old decoration, not pretty. We had to change to a 3rd room because of availabilities and went to a room with a great view. In resume, not perfect but the staff was very friendly and helpfull. The rooms have a good temperature and the bath is great.

Because we had half-board we had breakfast and dinner. Both are good, nice choice in the morning and dinner is a 3 course meal, each with 3 choices. Good food and good presentation.

The bar is ok, had one lunch (buffet) with plenty of choice and in the evening there are 2 rooms to be (a bit noisy, lot's of children).

This said, the hotel deserves a 3 or 4... Let's be wild, a 4! I had fun!

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jean004
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2009

Stayed at Llop Gris over new year with my husband and four daughters. Booked a four star hotel with spa, with a gala new year evening sounded great! Hotels locationn was ideal close to cable car.

On arriving the hotel was very dated, the food was ok, but the menu stayed the same all week and it was very rich night after night.

The swimming pool was freezing and jacuzzi and surroundings were not too clean and the sauna worked periodically.

The service was not 4 star although, the staff were very friendly and tried their best.

The gala new year was going to cost us 50 euros each (25 child) on top of our already expensive rate. So we declined and ate in the bar area. Would not book again.

  • Liked — location to ski slopes
  • Disliked — cold swimming pool
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Llop Gris

Property: Hotel Llop Gris
Address: Cami Del Pont Del Tarter, Prat De La Mestranca, El Tarter AD100, Andorra
Region: Andorra > Canillo Parish > El Tarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in El Tarter
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Llop Gris 4*
Number of rooms: 59
Official Description (provided by the hotel):
Family owned hotel in Andorra. Right near the slopes of Grand Valira ski resort. A mountain atmosphere perfect for families. Traditional and mountain cuisine. ... more   less 
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