After reading the tripadvisor reports was worried about this trip as booked it blind with crystal ski direct at a snow centre in UK.
Anyway was pleasantly surprised,staff friendly,accommodating and professional.
Room big,clean,warm,towels fluffy and nothing was a problem when asking for it.
I asked if could have a kettle in the room and one appeared the next day(if you don't ask you don't get).
The pool a good bonus,tried the massages excellent but very busy so did have to go to another hotel one day but no big deal.
Food always a good selection where ever we ate the food was served below the UK serving temperature so there is a microwave should you need it hotter.....it wasn't a problem.
Transport to and from the slopes efficient.
Skiing very good for beginners and novices.
All in all this was exceptional value for the price paid.
View from cafe at the top of hotel superb!More