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“Good hotel, but a bit distant”

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Courtyard Paris La Defense West - Colombes
Ranked #1 of 5 Hotels in Colombes
Buffalo, New York
Level 5 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good hotel, but a bit distant”
Reviewed 8 January 2014

The hotel was very nice. The front desk was pretty friendly. If you don't know French, the girl I spoke to knew English. The hotel is a bit far from central Paris, and very far from Charles De Gaulle airport. Get to the La Defense metro station, from there take the tram to Jacqueline Auriol. It's just a short walk to the hotel. Free wifi in the lobby, but you have to pay if you want access in your room. I had a nice stay, but if you want to be close to the primary attractions then it's not for you.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SD0814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
London
Level 6 Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 3 January 2014

We have stayed in central Paris before and have had an oldish, tiny room with coffee and a roll constituting breakfast. For a few Euros less you can have a quiet, new hotel with a great choice for breakfast. There were numerous local places to eat, and a big supermarket if you cross the road and turn left. The local train station is about a ten minute walk away, and the frequent trains take about 15 minutes to get into central Paris. The tram and Metro from Defense take a little longer, are a bit more expensive, but obviously have a better range of destinations. If you stay on the tram after Defense there are numerous parks, museums, markets and an old Expo centre. This is all very untouristy so makes a change for a day out.
The only problem was our air conditioning which was stuck on luke warm (in November) but couldn't be fixed till the day we were due to depart. Still, we were offered another duvet from the
helpful staff. As normal, we had a long weekend (Friday morning to Monday lunchtime) so got a very good deal - clearly this hotel will be expensive during the week.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bis+Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level 4 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 December 2013

It is a nice hotel, made for business as it is far from the center. Rooms are clean and wide. People are kind and helpfull. The hotel has a good gym, very well equiped and open 24x7. Breakfast has enough but can be better.
Too expensive for this hotel but it's in Paris ...

Room Tip: choose the rear ones, the front ones is a little bit noisy in the morning
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rlpcarvalho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level 4 Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 November 2013

As Marriott Standards, this Hotel fulfill all them all.
As the second newest in the Marriot’s in Paris, this is has all the latest Add-on’s which are meant also to compensate the Location of the Hotel.
Location: At the arrival and on the map you think this B&B its not that far from the center… but once we have to find it, become little problematic, specially when you first arrive and you need to carry all the suitcases.
Metro 2 times, and bus to go the. You need to pay a Bus ticket form La Defense to the hotel, which the nearest stop is about 1 small block.

The rooms are new, nice modern decorated. Exactly as the photos.
Shower: nice full water, quickly heated.
Towels: nice, new, clear and nice smell
BED: nice mattress quite new.
Bed sheets: the textile is feels like 100% cotton, reasonable ok.
Breakfast: nice buffet, with some fresh fruit and standard itmes for American restaurants. Grilles sauces, scramble eggs, cereals, chesses, jam and ham coffee, the etc etc
Restaurant: size should be ok with a normal occupancy, but when they get Tours of China o Japan… there is not place where to seat or even stand.
Personal: mmm… well… quite reasonable to be FRECH employees.
Parking: I think something lke 15 or 20 Euros per night.
Neighborhood: out of tourist areas but not business like, just like family leaving area, not dangerous at all. Save feeling. Nothing interesting around
Supermarkets: no I don’t remember non… it’s a Overview: The B&B it’s in the top of a 3 levels house.
Restaurants: some pizzerias on the main street but better go to the center (of course)

Conclusion: recommendable if you prefer to suffer little extra in the public transport, but like to arrive into a clean comfortable pace after long walking days.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EDKCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 November 2013

Not up to the usual Marriott standard.

Colleagues non smoking room clearly wasn't.

At breakfast there were no plates available, had to search for a member of staff, who returned 5 minutes later, no spoon available, wait 5 mins, no cereal bowl, you've guessed it wait 5 mins. No cutlery on any table, went into staff area to dig my own out.

At check in, 3 of us were checking in. Receptionist checked first one in (more than 5 mins) then asked my colleague to wait until she had checked others in as she wanted to give instructions about hotel. By the time we were all checked in the first of us had been hanging around for 15 minutes to be told what time breakfast would start.

On check out I asked if they could email a copy of the bill and attach to my Rewards Account. Certainly Monsieur. No emails received which I now have to chase up, and no points allocated.

No concept of service whatsoever.

Room Tip: Choose another hotel.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chilvinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Schaub1, Manager at Courtyard Paris La Defense West - Colombes, responded to this review, 19 November 2013
Dear "Chilvinho",

We would like to thank you for having taken time to write your review concerning your recent stay with us and we are very disappointed to learn that our level of services did not meet your expectations.

We are very sensitive to your comments concerning our staff attitude, and we would like to assure you that our Management is taking required actions to improve the situation.

Concerning your receipt queries, we will send you a direct contact by private message.

Please accept our sincere apologies, and we do hope that you give us a chance to restore your faith in our hospitality.

We would be pleased to personally take care of your next reservation and to ensure you receive the level of service for which Courtyard Paris La Defense West Colombes is renowned for. You will be able to do so with the direct contact we will send you by private message.

With our best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Colombes hotels

New Delhi, India
Level 4 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 October 2013 via mobile

We stayed at this hotel for 4 nights and I must say that this was one of our worst selection o hotel. Firstly the location is terrible . It's about 2 hrs drive from the airport due to the crazy travel this side. So wherever you have to go ,you need to get stuck in the traffic . Secondly the staff is extremely rude and unfriendly. They would not help you with anything at all! Especially the lady manager who says a No everything!! Pls don't stay here.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NehaGIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Schaub1, Manager at Courtyard Paris La Defense West - Colombes, responded to this review, 6 November 2013
Dear Guest,

We thank you for your time taken in posting your review on Trip Advisor.

We were extremely sorry and disappointed to learn about your feelings concerning your recent stay with us, and we would like to assure you that we take your comments very seriously.

We do hope that you accept our apologies, and that you give us a chance to restore your faith in our hospitality. We would be pleased to personally take care of your next reservation and to ensure you receive the level of service for which Courtyard Paris La Defense is renowned for.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 October 2013 via mobile

Welcoming reception, easy to get about from, way cheaper than Paris Central - if you want to spend another 200-400 euros a night stay in the city otherwise use this place. It is clean, friendly and way more personal. La Defence train & Metro just a couple of tram stops away

Stayed October 2013
Helpful?
2 Thank Ric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Paris La Defense West - Colombes

Property: Courtyard Paris La Defense West - Colombes
Address: 91 boulevard Charles de Gaulle, 92700 Colombes, France
Region: France > Ile-de-France > Hauts-de-Seine > Colombes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Colombes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Courtyard Paris La Defense West - Colombes 4*
Number of rooms: 150
Official Description (provided by the hotel):
Discover the best of Colombes when staying at the Courtyard Paris La Defense West - Colombes. Our spacious rooms offer air conditioning, mini-fridge, safe and high-speed Internet. After waking on luxurious bedding, get a great workout in our fitness centre followed by a hearty breakfast. Stay connected with friends or stay productive with wireless Internet in all public spaces. Enjoy Mediterranean cuisine and great wine at Oleo Pazzo Mediterranean Bistro. And, when craving a snack, visit our 24-hour food market any time. The Courtyard Paris Defense West - Colombes offers modern amenities, friendly service and great value for money at Paris' doorstep. ... more   less 
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Also Known As:
Courtyard By Marriott Paris La Defense West - Colombes Hotel Colombes
Courtyard Paris Defense West
Marriott Paris
Paris Marriott
Paris Courtyard

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