Located far away from the maddening concrete jungle of Paris, this property is located in Colombes which is a relatively quieter area; however, boasts of excellent connectivity as there is a Tram station just opposite the hotel. Property is nice with decent rooms and good food. Most rooms offer great sunshine (provided the sun is out:); and have all the amenities that you need for a great stay.
Housekeeping is really pathetic with the team forgetting something or the other everyday. On complaining about them, I realized, the front desk team is worse. Arrogant, high headed, no sense of responsibility, lack of accountability, are some terms which can describe them. I was there around Christmas last year and unfortunately their access card system was not working properly. This they couldn't fix in the 5 days that I stayed there and only put the fault on staff being on leave due to the holiday season. Again on complaining, had to face extremely rude behavior from not only the front office staff but all the General Manager of the property. Her attitude I just cant describe in words. All this despite me traveling with my family some of who are elite Marriott members.
I followed this up with complaints to the head office and customer service, but guess they don't want business from us.
After living in this property, I have vowed never to stay again at a Marriott ever. I only recommed this hotel for the facilities; however, at the heart of these facilities are a bunch of people who are out to ruin your holiday. Beware of them.
- Official Description (provided by the hotel):
- Discover the best of Colombes when staying at the Courtyard Paris La Defense West - Colombes. Our spacious rooms offer air conditioning, mini-fridge, safe and high-speed Internet. After waking on luxurious bedding, get a great workout in our fitness centre followed by a hearty breakfast. Stay connected with friends or stay productive with wireless Internet in all public spaces. Enjoy Mediterranean cuisine and great wine at Oleo Pazzo Mediterranean Bistro. And, when craving a snack, visit our 24-hour food market any time. The Courtyard Paris Defense West - Colombes offers modern amenities, friendly service and great value for money at Paris' doorstep. ... more less
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- Also Known As:
- Courtyard By Marriott Paris La Defense West - Colombes Hotel Colombes
- Courtyard Paris Defense West
- Marriott Paris
- Paris Marriott
- Paris Courtyard