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“Excellent Place to stay in Niseko”
Review of Australia House

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Australia House
Ranked #29 of 68 B&Bs / Inns in Kutchan-cho
Reviewed 26 January 2014

Great location, everything you need is within short walking distance, very nice and helpful staff. The place has a great feel, very chilled. Suits couples, singles and families. Cant fault it.

Going back there next year!!

  • Stayed: January 2014, travelled with friends
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1  Thank DanWright1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 38 of 50 reviews

Reviewed 25 January 2014

Myself and a friend stayed at Australia House for 6 nights. The location was excellent, only a short walk to the lift and in the centre of all the restaurants and bars. The room was large compared to other places we had stayed in Japan. Breakfast was really good! The only negative was the toilets and shower which needed to be cleaned more often but other than that we had a great stay!

  • Stayed: January 2014, travelled with friends
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1  Thank Tashlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepsteep, Manager at Australia House, responded to this reviewResponded 23 February 2014

Dear Tashlou,
thank you very much for your review! We are happy that you enjoyed your stay at Australia House. In order to improve cleanliness in all communal bathrooms and areas as well as in the guest rooms we have changed all cleaners since your stay with us. Moreover, we increased the number so that by now, there are three staff members ensuring a high standard of cleanliness and comfort in both the bedrooms and showers. Once again, thank you for your feedback and we hope to see you again in the future!

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Reviewed 7 January 2014

I went to Hirafu with my friend this Christmas. We booked about two months before, but the other hotels were either out of rooms or too expensive. Australia House has clean and warm room and ok breakfast. That's true that you have to share bathroom and toilets with other people, but frankly you can't complain too much about it given the price. For me, I just need a decent place for good rest after full day skiing and if I want, I can go out to nearby restaurants to enjoy fantastic Japanese food.

Two suggestion for Scott: (1) the dog there is really cute but maybe you can give him/her some freedom to walk around?... (2) would you consider having some room for single traveller in case I'll go alone next time?

Thank you
Yijun

  • Stayed: December 2013, travelled with friends
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1  Thank Yijun G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepsteep, Owner at Australia House, responded to this reviewResponded 9 January 2014

I went to Hirafu with my friend this Christmas. We booked about two months before, but the other hotels were either out of rooms or too expensive. Australia House has clean and warm room and ok breakfast. That's true that you have to share bathroom and toilets with other people, but frankly you can't complain too much about it given the price. For me, I just need a decent place for good rest after full day skiing and if I want, I can go out to nearby restaurants to enjoy fantastic Japanese food.

Two suggestion for Scott: (1) the dog there is really cute but maybe you can give him/her some freedom to walk around?... (2) would you consider having some room for single traveller in case I'll go alone next time?

Thank you
Yijun

Hi Yijun,
Thanks very much for your review.
Noticed that you said that Breakfast was just OK, we have cooked and continental breakfast, today a customer suggested that we do order made fresh for the cooked part, we will post what the menu will be for that day and cook fresh for customers from now on. That way the breakfast we will improve from OK to great.

In regards to you 2 questions
(1) the dog there is really cute but maybe you can give him/her some freedom to walk around?...
>> Sunny is her name a Siberian Husky she is 15 yrs old now. She is taken for a walk at least one time a day by us. She does not like to go far anymore, so if customers would like to walk her they can but no more than 300-400 meters due to her age.
>> We have made a custom made insulated house that she used every day last yr but this years prefers to stay in entrance. This we improved and put a heater mat in it so it will about 12c or more in there, cannot be too hot as she despite her age still prefers the cold and will sweat so causing her to get a cold.
>> Thanks for showing concern for her welfare.

(2) would you consider having some room for single traveller in case I'll go alone next time?
>> We regularly make improvements to the building but sorry we cannot make rooms for single travellers due limited space. So you will need to continue to pay more for a room here if on your own as you need to pay for 2 people even if use one bed. Its a short season and we we do not have enough rooms as it is.
Best Regards
Scott

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Reviewed 21 March 2013

The location is absolutely amazing - walk to the slopes in approximately 2 minutes, Seicomart is right across the road, Big Foot Lodge is just around the corner. Breakfast is included with your stay and they have free wifi too.

We stayed in a twin room. Good heater. On our last night our sheets had come off the bed revealing several large stains over both mattresses in the room. Absolutely disgusting - so thankful we noticed this on our last night.

You share 2 toilets on your level with the other people staying there. Toilets are very clean but the 4 basins were mouldy and unkept. You share a washroom with everyone else staying in the hotel (males and females have their own). There are 2 showers and a bathtub in each so be prepared to shower alongside someone you don't know, and it's quite small so you might have a run in or two with the other person if you know what I mean. So I'd recommend showering with a friend.

Good kitchen facilities however the staff are always in their and are not that friendly - would be nice if they actually spoke to you and made you feel welcome in there. Nice cosy lounge area.

Would not stay here again. But if you're after a great location and don't care about the rest this place is for you.

  • Stayed: January 2013, travelled with friends
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1  Thank Kel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepsteep, Owner at Australia House, responded to this reviewResponded 13 October 2013

Kel L, I would like to thank you for your review and apologize for your dissatisfaction during your stay at Australia House. We are rennovating and adding down comforters/doonas to all our rooms in order to provide our customers with more comfort and a better stay. We have also added three showers to the top floor of the Australia House (two in the front building, and one in the back.. the same level as the bedrooms), for more privacy and convenience during your stay. Going forward we will focus on keeping all areas of the Australia House in constant upkeep. I hope you will come visit us again, and thank you kindly for your feedback.

Sorry for the late response.

Thank You,

Scott

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Reviewed 12 March 2013

Clean, simple backpackers with great bedding. Owners Sunny and Scott are friendly, helpful and polite in every way. Simple western breakfast, good wireless. Fabulous location that can't be beat. Definately no frills. Could possibly have some very small amends to make your stay more comfortable, like heated toilet seats & bidet - but as said before, can't beat location & you're never there anyways as you'll be powder skiing! Accom has many stairs so would not suit disabled.

  • Stayed: February 2013, travelled with friends
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Thank Ffgabor182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepsteep, Owner at Australia House, responded to this reviewResponded 13 October 2013

Thank you very much for your review, Ffgabor182! We have added extra amenities such as showers on the bedroom levels and down comforters/doonas for your convenience. We hope you come and visit us again soon!

Sorry for the late reply.

Thank You,

Scott

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Reviewed 3 March 2013

Good location with a short walk to the ski lifts, restaurants and bars. Rooms are basic but very clean and warm and you can control the heating by setting the temperature yourself. Lounge area is cozy and comfortable. Breakfast was very good with cereals, juice, toast, coffee and tea and also eggs, bacon or sausage cooked to your choice. On our last day we had to leave early for the bus and they even cooked eggs for us at 6.30 am! Very friendly owners who are willing to help make your stay a good one. My only criticism is the bathrooms. There are toilets and washbasins near the rooms, all immaculately clean. However, the bath and shower is downstairs and is small. We only stayed 3 nights and visited the local onsens so it didn't matter.

  • Stayed: February 2013, travelled with friends
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Thank debsjlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepsteep, Owner at Australia House, responded to this reviewResponded 13 October 2013

Thank you very much for your review, debsjlee! We have a renovated kitchen and have added additional showers on the same level as the bedrooms for your convenience. I hope to see you again soon!

Sorry for the late response.

Thank you,

Scott

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Reviewed 25 February 2013

Very much enjoyed my stay here. Location is great. There is a restaurant and massage/physical therapy place in the same building, and across the street is convenience store. Good access to plenty of restaurants, 5 min walk to the chair, and there's a bar right next door for those inclined. Good kitchen facility and ski gear storage as well. Solid breakfast included with your stay gives you a good start to the day.

Shower facilities leave a little to be desired, but there's a couple of onsens in easy walking distance which is an... interesting way to relax after skiing.

Rooms are pretty cozy, as is pretty much everything in Japan, but you don't need to spend much time in there anyways.

Definitely recommend staying here and would stay there again.

  • Stayed: February 2013, travelled with friends
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Thank Ron333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepsteep, Owner at Australia House, responded to this reviewResponded 13 October 2013

Thank you very much for your review, Ron333. I am so glad you enjoyed your time here. We have added even more to Australia house since your last visit such as additional showers, conveniently located on the bedroom floor levels, and an extended drying room. I hope to see you again this 2014 season!

Sorry for the late response.

Thank You,

Scott

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Additional Information about Australia House

Address: 170-40 Yamada, Kutchan-cho, Abuta-gun 044-0081, Hokkaido
Region: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #29 of 68 B&Bs / Inns in Kutchan-cho
Price Range: £84 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Australia House 2.5*
Number of rooms: 9
Official Description (provided by the hotel):
Australia House is a comfortable Bed and Breakfast style accommodation, perfect for your skiing holiday in Niseko Hirafu. We are situated at a prime location; 5 short minutes to the ski lift and in close proximity to the area’s restaurants, bars and onsens. Australia House is perfect for traveling backpackers, singles, couples, groups and anyone looking for a home away from home. We offer a fully stocked kitchen complete with teppan hot plate, complimentary breakfast, a flat screen TV with a variety of movies to choose from, as well as free WiFi and computers in the public area. Spend your ski holiday at Australia House, your new home away from home! ... more   less 
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Also Known As:
Australia House Japan/Hokkaido - Kutchan-Cho

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