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“Helpful staff”

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Premier Inn Wirral (Childer Thornton) Hotel
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Helpful staff”
Reviewed 27 July 2014

Helpful staff, allowed us to check in early and washed my son's clothes after he had been sick in the car on our way up to Wirral for a family wedding. Made the stay less stressful than it might otherwise have been.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 4 August 2014
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that they made your stay more enjoyable. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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411 reviews from our community

Traveller rating
    210
    116
    41
    31
    13
See reviews for
161
146
15
37
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Lincoln, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 July 2014

The location of this Premier Inn is ideal for my family visits to Merseyside and North Wales, convenient for both the M53 and the A550/A55 but far enough from both to be free from traffic noise. Both the accommodation and the restaurant facilities are of the standard one expects from the chain, and the staff are welcoming and keen to ensure their guests enjoy their stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doublehlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 24 July 2014
I am very happy to hear that you enjoyed your stay at Wirral Childer Thornton Premier Inn and we look forward to welcoming you again soon on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holmfirth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Spent a night here with my wife and 3 year son as we were going to Chester Zoo the next day.
We found the hotel to be very welcoming and our room was nicely decorated and very spacious. Couldn't fault the rooms if I am honest.

We opted for the meal deal which was excellent value for money, and the food wasn't bad either.

I would definitely recommend this hotel to friends and family.



  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dazzyd99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 10 July 2014
Thank you for your very kind words. They are very much appreciated and my team, especially Charlotte, will be delighted to hear that you enjoyed yourselves at our hotel. We look forward to seeing you again soon.
Please be assured that I will pass your comments regarding our neighbouring Brewers Fayre Pub Restaurant to their management team for them to investigate and please accept my apology on their behalf for the service and quality that you recieved.
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Knaresborough, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 July 2014

A 2 night stay 5/6July. The staff (Charlotte) greeting us was really friendly. We were too early to book in but had planned on going to the zoo first but were running late. Charlotte gave us lots of ideas if places to go and even rang one to see what the opening times were. We merrily toddled iff to sightsee and came back early evening having booked the dinner and breakfast option at the Brewers Fayre attached. The room was, as we've always found with Premier Inns clean and comfortable. We were in a lovely corner with no rooms either side so nice and quiet. However the weather was warm and we left our window open and discovered our room was directly opposite and close to the main entrance to the pub so wasn't as quiet as we thiught. Also the smokers from the pub seemed to congregate under our window and even on first floor kept getting conversation and smells blown in. (Room 301 for those who want to avoid it). We went across to to restaurant for our evening meal and asked do we wait to be taken to seats or do we sit anywhere and got a brusque and loud "anywhere that's not reserved". We ordered our meal and starter tempura prawns were a little dry but ok. The main T bone steak however was dreadful. My med rare was black and crunchy and my husband's was nowhere the size it should have been. We had breakfast only because it was part of the meal deal. It was better than it looked, and it looked dreadful!! We are breafasting at the local Morrison's tomorrow as ut will be and improvement on BFayre. Also the whole breafast cooked and continental was well below the standard ive found in other Premier Inns and was limited in choice. We would stay here again as ut was conveniently placed for zoo, Chester etc but would definately eat elsewhere. (Dinner at The Lockeeper in Chester this evenibg was amazing. Two courses and a drink for £9.95. ).

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neverin13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 10 July 2014
Thank you for your very kind words. They are very much appreciated and my team, especailly Charlotte, will be delighted to hear that you enjoyed yourselves at our hotel. We look forward to seeing you again soon.
Please be assured that I will feedback your comments to our neighbouring Brewers Fayre Pub Restaurant with regards to the service and quality that you recieved. Please accept my apologies on their behalf.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 July 2014

We booked three rooms for our family to stay whilst visiting the area. This is an ideal location and the rooms are set back from the road to nice and quiet. Has been recenly refurbished so of good quality, the staff at the hotel and adjoining pub were very friendly and foos was good. Only downside is that the refurbishment did not include air conditioning and the restrictions on the windows (security) means that it was rather hot overnight in the rooms.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FamilyRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 5 July 2014
We appreciate your kind comments and compliments with regards to your recent visit at our hotel and I am thrilled that you found our team members so friendly.
We have been experiencing some lovely warm weather in the area recently and temperatures are quite high at the moment. As we do not have air conditioning in our Wirral Premier Inns, we try to encourage guests to use the fans available to make the bedrooms a little cooler.
We look forward to welcoming you back to our hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

The overall service was very good.
The food in the Restaurant was reasonable, and served reasonably quickly.
The bed was good as were the pillows.
The disappointment was the lack of water from the shower in the morning.


  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 5 July 2014
Thank you for taking the time to write a review for our hotel and neighbouring Brewers Fayre Pub Restaurant. We appreciate your feedback and please be assured that we will investigate the issues that you have outlined with regards to our water pressure and hope to welcome you back to our hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 June 2014

Very efficient, helpful, and friendly staff. Room was perfect. Very clean. Beds were very very comfortable. Just what you need for an overnight stay. Good bar downstairs and the dining area was being well used.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DP1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBlowers, Manager at Premier Inn Wirral (Childer Thornton) Hotel, responded to this review, 2 July 2014
I am very happy to hear that you enjoyed your stay at Wirral Childer Thornton Premier Inn and we look forward to welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Wirral (Childer Thornton) Hotel

Property: Premier Inn Wirral (Childer Thornton) Hotel
Address: Thornton Hall Chester Road, Childer Thornton, Ellesmere Port CH66 1QW, England
Region: United Kingdom > England > Cheshire > Ellesmere Port > Childer Thornton
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Childer Thornton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Wirral (Childer Thornton) Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Set in a bustling village a short drive from Chester Racecourse and Cheshire Oaks Designer Outlet ... more   less 
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Also Known As:
Premier Inn Wirral (Childer Thornton) Hotel Cheshire

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