The rooms are large but don't feel very clean due to the fact that the decor is old tired and carpets are stained. Bathroom deperately needed refurbishing. Our bed was awful - made up of 1 mattress on top of the other so we placed the top mattress on the floor and slept on that. Water also leaked from the ceiling (explained the stains on the carpet). Staff were generally quite polite and helpful though they were extremely understaffed which meant queuing at the bar for a long time etc. One female member of staff was rather rude and not helpful at all. The radiator in the hallway was on flat out and we stayed in August!! Do not stay at this hotel unless you really have to. It's a real shame as it's a very pretty building and am sure it could be a lovely hotel. We stayed as a group in 4 different rooms and all of us would not stay there again.