I have been in Tobago this month carrying out ecological surveys on particular reefs in the North of the island with a group of 23 other people. Part of my group's flight home was cancelled on Wednesday so we were put up in this hotel.
The sleeping arrangements were not satisfactory. For a group of four people in a room, we shared one king sized bed and one single bed, 3 in one and 1 in the other.
Dinner was over two hours late and we were continually given no explanation as to why this was. After repeated asking and even complaints to the main desk, the manager finally arrived but we were still left waiting with no explanation. The worst part of this was that there were several small children who had not eaten dinner until quarter to nine in the evening.
The absolutely despicable part of this hotel was the miniature zoo. The conditions for these animals are beyond barbaric. There are monkeys that cower from onlookers with nowhere to hide, and run around their small cage in fear and distress; a parrot has an eye which bulges out an alarming distance from its head, other parrots are tearing their feathers out, there are dead rabbits left in cages of live ones; it was disgusting. When some of my colleagues complained at the front desk, the receptionist seemed to not care about their obvious neglect of animal welfare. The larger animals are in such small areas with no food, no water and are living in their own excrement. The animals are put under extra stress by visitors, for example, a dog was barking at my colleagues and I when we were observing the parrot enclosure, but the dog's barking distressed the parrots so we moved on in hope that the dog would stop disturbing them.
Staying at this hotel was an unpleasant end to our otherwise wonderful stay in Tobago.
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- Also Known As:
- Rovanel`s Hotel Crown Point
- Rovanel's Resort Tobago/Crown Point