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All reviews private beach eric feniet beach restaurant fish man made lagoon safe swimming dress code main restaurant welcome drink beach service palm trees each evening plenty of sunbeds fabulous holiday sea view bit dated beach towels
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Reviewed 20 October 2013

We have just returned from the wonderful Coco Reef. Our 6th stay at this wonderful hotel and the third year running.

The hotel is located within a 2 min drive from the airport. No stress with a lengthy transfer

Eric and all the staff as usual went out of their way to make our stay extra special again.

All the staff are friendly and polite and we cannot fault them in any way. Great food, and the cocktails were amazing. If you want a totally relaxing chilled out holiday, then the Coco Reef is the place to go.

You don't even have to leave your sun bed to get a drink, with Trevor and Nichola working hard on the beach everyday bringing water, drinks and fruit.

Too many staff to name personally but special thanks to Patrice, both Alicia's Kerlon, Erlin, Tricia, Melissa Angela and of course Trevor and Nichola, Gary and not forgetting Eric for making a wonderful holiday.

We met lots of friends, some who like us were Coco Repeaters.

Can't wait to return next year.

Date of stay: October 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Deeb912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

We have just returned from lovely Tobago staying at the Coco Reef, and I have to say the customer service from Eric and his team is second to none, nothing was too much trouble from the moment we checked in. The hotel is in a fantastic location, if you want a totally relaxing holiday then I can't recommend this enough, we booked bed and breakfast and for us it was the right choice as there are places to eat not too far away, the hotel even has it's own cafe just up the road, the meals there are amazing, however all inclusive is great value if you want plenty to eat & drink (we did eat in one night) the meal was first class and the cocktails are simply amazing.
Thank you to all at the Coco Reef for making our holiday simply wonderful, we will be back.
Dave & Kylie

Date of stay: October 2013
Trip type: Travelled as a couple
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

We returned just over a week ago from the Coco Reef. Having travelled extensively in the Caribbean, Far East, America, Canada & Europe I can honestly say I have never experienced such warmth and genuine helpfulness from hotel staff. The hotel is set in beautiful lush gardens. It is old colonial in style and in the rooms are in typical Caribbean decor of pastel peach, wall stencils and floral curtains & bed spreads. The bathrooms are I would say of 3 star standard and could do with a bit of tlc. Don't expect 5 star luxury here, you will be disappointed, the hotel is could do with a bit of an update, but you know that adds to its charm. If you want comfortable, spacious rooms, breathtaking views, a wonderful beach and the most attentive staff you could ever hope to experience, Coco Reef is for you. 5 minutes (literally - you could easily walk it) from the airport, we were there in the rainy season for the first week in October. We experienced 2 short sharp showers which were gone within 30 mins and it was scorching hot again. The room next to ours had an broken fan in the aircon unit one evening and it was really noisy. We reported it and within 30 mins it was sorted. The next day we were amazed to get back to our room to find a box of chocolates with a note offering us a free dinner in the Tamaras restaurant as an apology. Stunned!! We hadn't complained, just let them know we could hear a noise next door and thought they should know in case there was a problem. Now that is service over and above the norm. Eric Feniet, the Manager, really knows how to deliver and that is evident from the way his team work and as long as you are respectful to the staff, they will more than reciprocate and will far exceed your expectations. We did witness some Trinidadian guests being surly and treating the staff with disdain and disrespect and just could not comprehend why. They are truly amazing, from housekeeping, to the bell boys, the gardeners, the reception staff to the waiting staff. Top notch, cannot praise them enough. We went on a B & B package. I'm glad we chose that option. There was no way we could have taken advantage of more than breakfast and an evening meal. This is a cashless hotel in that absolutely everything is charged to your room, so you don't need to take money down on to the beach with you. We were given a cocktail on arrival and every day offered fresh fruit sticks, bottled water and smoothies on the beach. None of this was charged to our room, it is just part of the service. I cannot understand the comments re it not having wi-fi. There is an air conditioned room for guests to use with free wi-fi just next to reception and we. along with a number of others used it. We also used the pool a couple of times anmd saw it being cleaned regularly so again cannot understand the comments elsewhere on other reviews re it being dirty. That was certainly not our experience. We ate in the Tamaras restaurant twice. Presentation of the food was superb, but it is in nouvelle cuisine style so portions are small and often just fish or meat served without vegetables. On other evenings we ventured out and ate locally. The hotel owns another restuaurant called Cafe Coco just 5 mins walk away and we ate there a few times. The service and food was superb. We did a tour of the island - absolutely recommended and also went to Sunday School, (found the latter very disappointing). We also did a trip to the Coral Reef and the Nylon Pool - these are a must. Nothing else, just did not want to leave this wonderful hotel really. If you want a truly relaxing beach holiday, where you can chill out, be treated like royalty and feel genuinely rested afterwards, then go. We got home and within 24 hours we booked to go back next year. Cannot wait!!

Room tip: Room 220 overlooks the pool, the gardens and has a sea view too so you get the best of all views.
Date of stay: October 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HEFTIES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

We have just returned from a wonderful week at Coco Reef. A beautiful location, we had an amazing view from our room ( room 239) . The food was very good, we stayed on a all inclusive package and felt that there was plenty of choice for breakfast, lunch and dinner. Cocktails were served to us whilst on the beach, bottled water was included in the package along with local beer, wine by the glass and numerous other drinks. The staff were just wonderful, nothing seemed too much trouble. The hotel was clean and the gardens were beautifully maintained, there were plenty of sun beds and beach towels provided. A couple of very small moans, an extra couple of towels in the bathroom would have been very nice, when we asked they were given to us, would have been nicer not to have had to ask and free wifi would have been great.
We loved being able to walk to Pidgeon Point and had a lovely evening at Sunday School.

A really great holiday .

Room tip: Treat yourself to a delux ocean view room
Date of stay: October 2013
  • Trip type: Travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank ChrisandLynds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

My partner and I spent two glorious weeks at this beautiful hotel. The hospitality was outstanding throughout, with staff being friendly and attentive from managment level to housekeeping. We always try to be respectful and polite to all staff, which was always reciprocated.

We were amazed having stayed at a number of 5 star resorts worldwide, as to the unique approach adopted by the manager Mr Feniet and his team who went, over and above to make our stay truly memorable. It was the special unexpected personal touches by the staff often on a daily basis, that totally wowed us and continue to provide great memories.

You could not ask for a more fantastic hotel, with authentic Carribbean style furnishings, private lagoon area with unrivalled views of the Carribbean sea, coupled with a fabulous relaxing lobby area. The list is endless.

We just adored the beautiful artwork throughout the hotel which created a great ambience and each day could not help, but to walk through admiring the stunning manicured gardens!

The general feeling of serentity and relaxed atmosphere within the hotel ,is also one of the ingrediants which made our stay so fabulous!

The buffet breakfast was comprehensive and to a very high standard, accompanied regularly by champayne and of course all under the watchful eye of resident fabulous huge birds!

I would throughly recommened the Tamaras restuarant, Cafe Coco and local eateries too, with staff always happy to advise of local facitities to enjoy . We took fanatastic trips around island and even attended the annual jazz festival, with the assistance of the brilliant Samantha! Absolute fun. The evening entertainment within the lobby, was just right and what we wanted, so we enjoyed chilling out many a night with the other guests.

The gym is well equipped, which I used frequently followed, of course by basking on the beautiful beach for hours afterwards!

The icing on the cake was our stay in the penthouse level Havana suite, renamed the 'Hawthorne suite' by a specially made plaque by staff . OMG it was opulently furnished, with excellent facilities, totally relaxing and indeed an absolutely amazing experience .

We cannot thank enough Mr Feniet, Kirton Sorias , Nicole Bailey (you are a true rare diamond ) and Samantha from the managment team , the fanatstic staff at breakfast,who always had smiles and laughter including Melissa and Angela , housemaids and beach staff including Roshan to name but a few who kept the cocktails flowing.

Coco Reef is a gem of a find for us and one, that we would selfishly like to keep a secret. The truth is we have not hesitated however to recommended Coco Reef to many others since!

Thank you Coco Reef from the bottom of our hearts for, enabling us to experience our bit of heaven for two weeks. This was our first stay and we definately plan to return !

We felt that we were treated like royalty by staff at Coco Reef and that, is a unique experience for us

Totally awsome!

Maureen and Michael Hawthorne

Room tip: If you are able to try the Havana Suite, its totally awsome!
Date of stay: April 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Maureen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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