The front of house is well maintained and attractive gardens kept immaculately.
Yes the room was again rather worn about the edges and could do with with improvement, especially the bathroom wear which was very worn.
Ironically the still dated floral decor does match the 80s colour choice of peach walls but it should really be bought up to date for rates charged. (Peach paintwork gives the rooms a dark impression)
More than a few rooms are overlooked, as someone who likes to relax and read during the day, some form of net/voile at the window would afford some degree of privacy.
I did notice the reduction of pillows and towels provided compared to previous visit.
This week the pool is currently closed due to maintenance.
The biggest and most positive difference I notice from my last visit is the attitude of the team.
What a difference!!
Without exception each staff member greets you, whatever the time of day. The service 'tempo' has also been stepped up and there is much more of a sense of urgency. The hotel is clearly well managed day to day and the GM is also very visible, again greeting you.
I liked the way that the beach was attentively patrolled by team members offering bar service.
I can't report on the F&B outlets as I ate out every evening.
- Official Description (provided by the hotel):
- Exquisite architecture and well manicured grounds warmly welcome you to the enchanting paradise that is Coco Reef Resort. Tranquil turquoise waters caress the white sands of our private beach with magnificent snorkeling just outside the breakwater. Enjoy kayaking, pedalos, diving, tennis, gym, in-house shopping, massages, manicures, pedicures and much more. ... more less
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- Also Known As:
- Coco Reef Tobago Hotel Crown Point
- Coco Reef Tobago Crown Point
- Coco Reef Resort Tobago