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“A Resort that has seen better days”
Review of Coco Reef Tobago

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Coco Reef Tobago
Ranked #1 of 3 Hotels in Crown Point
A TripAdvisor Member
Basingstoke, United Kingdom
11
Reviewed 21 March 2014

Resort has seen better days and has a tired look in many areas. Bedroom lacked facilities which are common in 4* hotels eg wifi, DVD player. However, furniture in room was good, including bed. Shower badly needed upgrading with a thermostat. Most public areas needed a minimum repaint. Hotel entertainment very limited and not advertised pre-event.
Restaurant food good and varied, but service was rather hit and miss.
In summary, this resort was a pleasant place to stay but not such good value as other hotels in the Carribean

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Virgin Holidays
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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581 - 587 of 1,531 reviews

Reviewed 18 March 2014

Spent 2 nights 3 days. Was a quickie relaxing weekend and worth it. The hotel room can have some upgrading? Yes. But all depends on what you want. Beach front? Yes. Waking up to a breath taking view? Yes. Wonderful breakfast and staff at the restaurant? Yes. Did not have diner at the hotel.. visited Café Coco.. excellent food. Bought from local restaurants. The beach, in my opinion could go through an uplift however if u are just sunbathing.. ideal. Very quiet despite children were around.

Room Tip: Although I paid for a garden view and on the ground floor, I was by the pool and still saw some Sea...
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  • Stayed: March 2014, travelled as a couple
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Thank ttqueenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

Ever since this hotel was opened, I wanted to experience all it had to offer. I got the opportunity as a gif't from my boyfriend in November 2013. We stayed for four nights and five days at this 'over rated' resort and I was in disbelief. Upon settling into our room, we changed and went to the pool for a relaxing swim. To our surprise, the pool appeared as though it hadn't been cleaned for at least two days. There were dried leaves from overhead trees together with twigs and other debris.
Upon further observation of our surroundings, this resort claimed to have gone thru quite an expensive refurbishment but we have yet to discover where the funds had been spent. The guttering of the building was severely deteriorated and the concrete work in relation to tiling seemed incomplete. All we could see is that the building had been re-painted.
We then went to enjoy the lunch buffet where the selection of food seemed to be running out and had not been replenished as expected from a buffet meal. This meal was indeed highly overpriced and far from our expectations from such a resort.
After our trip, we both agreed that this resort is no longer how it started off and it will continue going downhill if it is not maintained well. The amount of money that is being charged to stay at this resort per night per room, needs to be re-visited since we as guests would like to receive value for their money spent.

Room Tip: Garden view rooms are very appealing once it's not on the ground floor.
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  • Stayed: November 2013, travelled as a couple
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2  Thank Adele M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

We have just returned from a 10 night stay at this picturesque hotel set in an ideal location not far from the airport. So close you would think it a problem – but it really isn’t – you occasionally see a plane landing but rarely hear any of the jets leaving.

Some of the reviews just before we left home led us to think we had made a big mistake in choosing this hotel. These reviews were totally disproportionate and misleading. Many people refer to small issues such as the wear and tear on the bathrooms and lack of beach towels etc and these are valid, but they really are not big issues.

We were located in the East of the hotel with a downstairs view of the Store Bay beach. This turned out to be an ideal location in the end, despite not being a full-on ocean view which we were expecting. It was close to the sunset villa access to the beach (which meant we brought a lot of sand into our room each day!) and whilst in the room you could always hear the waves breaking on the beach.

Snorkelling is very good around the breakwater that has been installed to protect the beach and I used the pool just once. In fact the pool received very little use from most people it would seem and it is quite small with a fair amount of tree debris falling into it from the shade providing palms around it. Be careful while snorkelling in the entrances to the lagoon when the tide is rising/falling as the current can be quite strong at these points.

We unwittingly arrived at the start of the carnival weekend (Sat to Tues) and went up to Scarborough on the Tuesday for the final dance parades/judging. Glad we did – it was noisy, colourful and everyone was having a good time. If you go in 2015, find some shade while waiting for the parades to begin.

Don’t really like to single out staff as it takes a good team to deliver good service and there were only a couple of weaker links but we are surprised Stephen (the BMW driver) has not been mentioned before. We saw him often and had many good humoured and informative discussions with him. Nicole serving drinks and pineapple pieces always had a ready smile.

Final piece of advice – when leaving at the airport, make sure you have some local currency for replacing the water bottles they insist you give up on passing through security! We didn’t and there would be no water issued by Virgin until we departed St Lucia a few hours later. A local official in the departure lounge kindly purchased a bottle of water for us when she heard of the dilemma – typical of the friendliness of the people we met during our stay on the island.

Room Tip: Be aware that many 'directly' forward facing ocean view rooms might be blocked by the much n...
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  • Stayed: March 2014, travelled as a couple
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3  Thank DCCKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

this hotel is an elegant older and very well maintained facility.the view and atmosphere is amazing all open air front desk and restaurant are special. the private beach and beach bar are very cool and the food was very nice also.i hope to return some day.

  • Stayed: February 2014, travelled with friends
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2  Thank 356panels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

We stayed at this hotel late February/March 2014. The absolute plus point is its location, fabulous lagoon giving calm warm caribbean sea to swim in. The lagoon has been made by building a row of boulders around the beach which is fine although the seagulls can get rather noisy!
Rooms are very dated although adequate, however the bathroom(in our room) definately is in need of an upgrade-broken toilet seat, dirty tiles and a gross shower curtain. Towels were also not of a very good quality. What let it down for us was the quality if the food, we had been advised that Tobago concentrates on chicken and fish and this is definately the case. Not a problem for us as such but my partner found that the fish was not always cooked very well ,being almost raw on one occasion.
Having travelled around the island Coco Reef does look the best hotel available and we found many guests returning year after year, for one couple it was their 14th time so a lot people do like it! We like travelling to different places so will most probably not be returning, but for the money I expected something a little more special.
That said, Tobago is a lovely, laid back island.

Room Tip: Sea view room definately worth the extra!
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  • Stayed: March 2014, travelled as a couple
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3  Thank martin36101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

We have just returned from another wonderful stay at Coco Reef and absolutely love the place. The postives far outway the negatives - yes sometimes the service can be a bit a hit and miss but why worry - you're on holiday, the staff are friendly and helpful and the location is stunning. Can't wait to go back next year.
If you want somewhere corporate and slick, don't stay here - but if you like character and individuality and good fun, you'll love it.

Room Tip: if you go when it's carnival be prepared for noise - doesn't last too long and adds to the a...
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  • Stayed: March 2014, travelled as a couple
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1  Thank julie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coco Reef Tobago

Address: Coconut Bay | Bon Accord Village, Crown Point, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Crown Point
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Crown Point
Price Range: £206 - £400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coco Reef Tobago 3.5*
Number of rooms: 135
Official Description (provided by the hotel):
Exquisite architecture and well manicured grounds warmly welcome you to the enchanting paradise that is Coco Reef Resort. Tranquil turquoise waters caress the white sands of our private beach with magnificent snorkeling just outside the breakwater. Enjoy kayaking, pedalos, diving, tennis, gym, in-house shopping, massages, manicures, pedicures and much more. ... more   less 
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Also Known As:
Coco Reef Tobago Hotel Crown Point
Coco Reef Tobago Crown Point
Coco Reef Resort Tobago

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