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“unprofessional”

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Crusoe's Holiday Apartments
Reviewed 8 November 2011

prior to my arrival in Tobago I called and made a reservation at this hotel. I arrived on Sunday evening according to arrangements I was required to pay at check in. When I got to the airport in Tobago all attempts to contact the hotel for directions proved futile- here I was in Tobago with no where to stay .

Stayed: November 2011, travelled as a couple
12  Thank celticsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 13 of 13 reviews

Reviewed 20 August 2011

Just got back from a five day stay at Crusoe's Holiday Apartments in Crown Point which was recommended to us by a friend and it was very nice, the facility is clean and well maintained, great landscaping, the pool was clean and inviting, the area is well lit at night and very safe and the price is very affordable, we even had access to their free wireless internet service. Its a little walk from the Airport, Storebay beach and supermarkets but this was not a problem for us as we had rented a vehicle. This hotel is very quiet and peaceful, perfect for travelers who just want to kick back and relax. There were however a few areas that needs improvement, the room was very clean on our arrival but during the five days we stayed no one came to clean or change the towels, there website states that rooms are cleaned twice a week but this was not done during our stay, we made our own beds, swept the floor ourselves and was even asked to take out the garbage from the room ourselves, we did notice however one person cleaning only when the guests checked out of the room. We were asked to check out promptly at 12 noon (the check out time) never mind the fact that our departure time was at 5:00pm and we were traveling with two small children, the owner however later informed us that we could stay until 3:00pm, we eventually checked out at 2pm, upon our check-out the office was locked and no staff could be located except for the maintenance guy whom we left the room key with. Overall it's a very nice place to stay but don't expect five-star treatment and be sure to walk with extra towels and garbage bags.

Room Tip: Choose the two bedroom apartments its very comfortable
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
8  Thank Caribbeanwomen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crusoe's Holiday Apartments

Address: Store Bay Branch Road, Crown Point, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Crown Point
Hotel Style:
Ranked #8 of 14 Speciality Lodging in Crown Point
Number of rooms: 12
Also Known As:
Crusoe's Holiday Apartments Tobago/Crown Point

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