7 of us stayed for the Carnival 2011 weekend. Upon arrival Saturday night, the front desk demanded full payment before checking in even though we were told over the phone that balance payment is only due upon checking out. The hotel has no idea of the deposit you made unless you provide a copy of the bank slip so don't forgot this home. The carpet on the corridors on the way to our 2 poolside apartments were old and smelly. The locks on the doors to the apartments did not function properly and the a/c units are the old window units that make lots of noise... The kitchen has no utencils and we had to ask for towels. The ones that we got were old and should have been thrown out. The hot water in the shower only works sometimes..The washing machine on the side of the hotel is old and rotten. Each time you leave you have to get out of your vehicle to open / close the gate which is ridiculous and should be remote controlled.... The pool is very disappointing and small and opens at 9am and closes 9pm so don't even think about taking an early / late swim...I left the hotel with a neck ache because my bed and pillow was so uncomfortable. The only good thing is the location, nothing else.
Previously I stayed at Coco Reef which was extremely lovely but this trip we wanted to do something a little more economical. Surf Side was such a bad experience that I do not recommend to anyone.....
- Also Known As:
- Surf Side Hotel Tobago/Crown Point