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“I wish I could have stayed longer!”
Review of Hotel Los Heroes

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Hotel Los Heroes
Ranked #5 of 12 Nuevo Arenal B&B and Inns
Certificate of Excellence
San Jose, Costa Rica
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“I wish I could have stayed longer!”
Reviewed 28 November 2011

This is an adorable Swiss style hotel near the banks of Lake Arenal near the famous Arenal Volcano, which you can see from the property. When I drove up I was immediately charmed by the buildings and the vast grounds with its bright flowers and welcoming ambiance. They have their own barn and produce their own milk products, and there's a little church up the hill. I stayed at one of the fully-equipped apartments (incredible view of endless pastures and Arenal Lake) and it was clean and spacious. The restaurant in the main building is like walking into a Swiss mountain chalet with its chipper yodeling music, and red/white table cloths that complement the authentic wooden decor, and they offer all sorts of delicious choices. Breakfast was included and extensive, I ate the typical Costa Rican "Gallo pinto". You can also take the Swiss train they have up the mountain to their bigger rotating restaurant for a breath-taking 360 degree view of Arenal and area.

If you come to Arenal, make sure to visit one of the hot springs in the area. You relax in volcanic thermal pools of water, surrounded by lush jungle and waterfalls. But that's another review :)
All in all, my stay at Los Heroes was short but sweet!

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liv K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

Traveller rating
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    39
    15
    4
    5
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56
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Schaumburg, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 August 2011

Nice friendly place.Good food .Great people.Loved it.Great place for the family.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank gasienica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockbridge, Georgia
Level 6 Contributor
323 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 20 June 2011

We had been by this charming little chalet-looking place several times, and we always enjoyed the quaint atmosphere and the restaurant. This time we stayed for a couple of days - and it is a really interesting place with a dairy, a miniature train ride, and a rotating restaurant at the top of a hill (with a spectacular 360 degree view of the lake and the Arenal Volcano). The rooms are roomy enough, and the bathrooms are nicely done. The whole thing has the feel of a Swiss chalet in the mountains and guests seem to be multi-lingual in German, Spanish, French, and English. The odd thing is that they do not take credit cards, the pool and hot tub are not grouted, and there doesn't appear to be any real upkeep to the place -- it is almost like it was built and then forgotten. What a pity, because it has an old world charm that is rare in the Arenal area.

Room Tip: Ask for the top floor!
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank StuartandDenese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siren, Wisconsin
1 review
Reviewed 11 April 2011

The hotel is dated but charming and priced fairly....the views were spectacular. We are sorry we missed the train ride, but had to move on. I am posting a comment because of other comments about the food. Our breakfast at Dos Heroes was perhaps the best of our two week visit to Costa Rica.

Stayed March 2011, travelled with family
Helpful?
Thank skayw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redwood City, California
2 reviews
Reviewed 21 February 2011

After a night at the beautiful and famous Tabacon Hot Springs & Spa, we drove along Lake Arenal and came across Hotel Los Heroes. We only spent one night but could have settled for a whole vacation if we had had more time. The architecture, the landscaping, the scenery are stunning. The quaint little train is a gem. The service is excellent, the food is delicious, the prices are very reasonable. Kudos to the owners Franz and Silena who built this milk farm then the small hotel and the train track and revolving restaurant, to bring an authentic piece of the Swiss culture into one of the most scenic regions of Costa Rica.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdescoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smithfield, Rhode Island
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 February 2011

What an great surprise! Last November, I visited Los Heroes with a large news media group from Switzerland. Lots of nostalgia and surprises: rides on a Mini Glacier Express Train and on an Old-Time Swiss Postal Motocoach plus a delicious lunch with wine at the only Rotating Restaurant in all of Central America The industrious owner Franz Ulrich, his wife Silena, son Stefan and their helpers provided excellent service with a smile. I am looking forward to my next visit to Los Heroes. Hopefully, I will be able to spend more than just one day there. - Henri Gautschi, Greenville RI, USA

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank hgautschi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson
Level 6 Contributor
192 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 31 March 2008

We stayed at this great little Swiss themed hotel for the second time this January. We were a party of 6 and booked the second floor apartment and ajoining room. The price was great, the hotel staff is very helpful and the restaurant has great food. As if that wasn't enough, they have a small train that takes you up into the mountain top revolving restaurant that they own and you have a spectacular view of the Arenal Volcano.

They also have more bird life than you could hope to see. We marked down 24 different birds in our book, including a Macaw. They have a large pool surrounded by trees that the birds come and eat from every afternoon. This place is really a must do if you are travelling around Costa Rica.

email: info@pequenahelvecia.com

  • Liked — The property and view
  • Disliked — it rained one afternoon
  • Stayed January 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Endlesstraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Los Heroes

Property: Hotel Los Heroes
Address: Nuevo Arenal, Costa Rica
Region: Costa Rica > Province of Guanacaste > Nuevo Arenal
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #5 of 12 B&Bs / Inns in Nuevo Arenal
Price Range (Based on Average Rates): £
Number of rooms: 19
Reservation Options:
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Also Known As:
Los Heroes Hotel
Hotel Los Heroes Costa Rica/Nuevo Arenal

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