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“Authentic Swiss Hotel in the hills of Costa Rica”
Review of Hotel Los Heroes

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Hotel Los Heroes
Ranked #5 of 13 Nuevo Arenal B&B and Inns
Certificate of Excellence
Reviewed 20 February 2006

My husband and I stumbled upon Los Heroes on a drive around Lake Arenal. We planned to stay 1 night, but ended up staying 2 because it was so charming, and 100% authentic. The owner imported everything from Switzerland (he is from Luzern) including a train. There is a 3 km train that runs from the hotel up a hill to a *rotating* restaurant. You have to see it to believe it! The food, also, was wonderful. For dinner, I was able to enjoy an Apenzeller Bitter before my Roesti! (I could have opted for cheese Fondue, a Bundnerteller or any other authentic Swiss dish.) The owner and his wife were nothing less than charming to all of their guests. The rooms do feel like they're out of a 1980's chalet, but that was part of the charm. The rooms even have shutters that close!

  • Stayed: February 2006
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3  Thank aedportland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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49 - 55 of 151 reviews

Reviewed 2 February 2006

My experience at Hotel Los Heroes was pleasant. Of course, I was so excited to go to Tabacon (the nearby hot springs resort) that I could have easily overlooked some flaws. The inside decor is definitely dated, but our room was clean. The grounds were clean; the pool was crystal clear. It's a nice, basic hotel. No frills, but pleasant.

  • Stayed: April 1999
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2  Thank TMcGann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2005

This is the worst hotel I have ever stayed in. It looks like an attractive swiss chalet from the outside but don't be fooled, the rooms, food and service is appalling. I have never come across anything like it in 25 years of travelling! We had an apartment away from the main hotel with a wonderful view across Arenal lake, but inside it looked like the decorating and furnishing had not been updated since the 70s. The room was grubby and the sheets on the bed were of poor quality - mostly polyester. The continental breakfast consisted of 1 small piece of hard bread each, a cold, tasteless cup of coffee and bottled orange juice served by a miserable waitress. I can't emphasise enough how grim the whole experience was, we couldn't wait to get away from the place even foregoing the little train ride which was the point of staying there.

4  Thank snoozysooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile
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Stayed: September 2017, travelled with family
Thank Erika A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago
Google Translation

Room Tip: la habitación con balcón viendo al lago.
  • Stayed: September 2017, travelled as a couple
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Thank FabianVarela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile
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Stayed: August 2017, travelled with friends
Thank 613briani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017
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  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank JoseMonteroS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Los Heroes

Address: Nuevo Arenal, Costa Rica
Region: Costa Rica > Province of Guanacaste > Nuevo Arenal
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #5 of 13 B&Bs / Inns in Nuevo Arenal
Price Range: £66 - £90 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Reservation Options:
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Also Known As:
Los Heroes Hotel
Hotel Los Heroes Costa Rica/Nuevo Arenal

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