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“Nice hotel but not centrally located.” 4 of 5 bubbles
Review of Esplendor Mendoza

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Esplendor Mendoza
Ranked #1 of 6 Hotels in Maipu
Certificate of Excellence
New Orleans, Louisiana
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice hotel but not centrally located.”
4 of 5 bubbles Reviewed 4 May 2014

Initial impression was hotel in a shopping mall however once in the reception, it was well decorated and staff were attentive. Room was well appointed and had amazing views to the Andes.

Breakfast was good selection and of reasonable quality. Indoor and outdoor pool was a good addition however service at the outdoor bar was absent.

There is probably better hotels closer the centre of Mendoza but for its amenities and cost it is worth the short ride to town.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Gerente at Esplendor Mendoza, responded to this review, 6 May 2014
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

782 reviews from our community

Traveller rating
    388
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    74
    21
    13
See reviews for
171
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102
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Minneapolis
Level Contributor
173 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 bubbles Reviewed 21 January 2014

The place is nice and the staff very helpful and nice. One can appreciate the original building and idea are quite nice and of good quality.
however, as many hotels in Argentina lately, it is not well taken care of.
The sink was dripping water, the switch for the bathroom light did not work well, the carpet ont he floor was horrendous (like humidity or so). The ambience was not great either.
Regardless, was a good deal, nice pool and good breakfast.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank regular-traveller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Gerente at Esplendor Mendoza, responded to this review, 25 February 2014
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
262 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

This is in a neighborhood 15k from downtown Mendoza. It is a resort with a casino, restaurants, spa, disco, cinema, pool and gym. It is a modern, stylish, comfortable, with good food and fantastic service. It might not be the best location for someone without a car but for us it was perfect. We didn't have any issues with cleanliness. The breakfast was good, especially compared to other hotels in Argentina. The gym was fairly complete and new. The pool needs more chairs but is a very nice place to be. We couldn't get an Andes view but I would recommend trying to get one at check in. I would return to this complex.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TJRTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Gerente at Esplendor Mendoza, responded to this review, 13 January 2014
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 December 2013 via mobile

Don't stay here- it's neither in Mendoza nor Maipu- it's next to a motorway with a weird casino attached and you need a taxi to go anywhere.

Also- it needs some serious housekeeping & maintenance, e.g. The windows were so filthy & greasy that I don't think they've ever been cleaned, mould in my bathroom, sink doesn't drain, brown scum in the pool, crumbs on the carpet, etc.

The good-side, the male evening concierge was amazing. He was clearly overworked but so helpful, polite and lovely. He made our stay. Thanks.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Wilson121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Manager at Esplendor Mendoza, responded to this review, 6 January 2014
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hialeah, Florida
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

this hotel was very modern and clean in a small town. the included free breakfast is an assortment of bread pastries and coffee enough to get you going. I did not know the hotel was attached to a casino. That was OK except I'm not a big gambler - it is a good thing that smoking is not allowed in this casino. The beds were comfortable the place was clean. it has a nice gym and spa and a few places to eat are also attached to the casino. 1 con is that they do not have irons. We hired Gustavo Delucci to take us all around pick us up from the airport and recommend places to go and he is the absolute best!!!

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leticia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Gerente at Esplendor Mendoza, responded to this review, 19 December 2013
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

We just spend 4 nights here. Went for a wedding. Beds can be easily converted 2 singles -- one double. Rooms very modern, table made of a slab of tree, lamps from branches. Modern furniture. I felt that the round white table was out of place and it would have been more in keeping with the decor for a round slice of tree. bathroom with modern fixtures, and a pane of opaque glass, which let some natural light in whilst maintaining privacy. Underground parking available for hotel guests. Restaurants: grill, pizzeria and coffee shop available within the complex, as well as a casino. Another outdoor restaurant which was open on Fridays and Saturdays from 10pm-3am. There was a spa for massages, indoor pool and hairdressing salon; as well as outside a pool, paddle pool and "hot-tub" (better called warm tub).

Our room faced west, so we awoke to beautiful views of the Andes: this made my day.

Breakfast was included: lovely spread of fruit salad, and various other fruits already peeled and sliced, yogurt, cereal, croissants, buns and sliced bread. Assortment of jams, cream cheese, butter, ham and cheese. Coffee, hot and cold milk, teas and chocolate as well as orange, apple and sometimes another juice. Eggs need to be requested either scrambled, fried or omelette.

There is a minibar in the room as well as some sweets which carry a charge if consumed. Also a safe with NO instructions on how to use it ... we had to get the maintenance person to come and fix ours as I locked it when open .. I did tell him that we needed instructions taped to the safe.

Housekeeping is around till 7pm .(per the note they left us in the morning).. the day of the wedding, we left our room at 5,30pm and I called for the room to be cleaned ... when we got back at 4am, no one had been into clean/make our beds.

One big negative is that they need to sweep under the bed....

I would definitely stay here again when in the area.

Room Tip: 5th floor facing west has the views, and far enough up not to have the noise from the outside restau...
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank br_luv2travl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Manager at Esplendor Mendoza, responded to this review, 6 January 2014
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trinidad
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

Stayed here for just under a week and was very pleased with my stay.

The hotel is modern and well kept. I also like the businesses located near the lobby, pizzeria, panini cafe, casino, restaurant lounge and mini-mart.

The room was spacious and had a comfortable queen-sized bed. Modern bathroom with shower/tub combination.

Nice view out at Maipu from the window.

Customer Service is good and the staff spoke English, I had a small problem with the minibar and it was corrected without much hesitation.

I would recommend this hotel and would return.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ShaneTrinidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVMendoza, Gerente at Esplendor Mendoza, responded to this review, 15 November 2013
Dear Guest,

We appreciate the time taken to share your experience with TripAdvisor. I will share your comments with my colleagues to work to constantly improve and provide better service. We look forward to hosting your next visit to Mendoza.

Best Regards

Diego Viñolo
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Esplendor Mendoza

Property: Esplendor Mendoza
Address: Maza y Emilio Civit, Maipu 5515, Argentina
Phone Number:
Region: Argentina > Cuyo > Province of Mendoza > Maipu
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Maipu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Esplendor Mendoza 4*
Number of rooms: 118
Official Description (provided by the hotel):
The Esplendor Hotel Mendoza is just 12 minutes from the city of Mendoza, in the zero kilometer of the wine routes. It is located inside the Arena Entertainment Complex Maipu, with Casino, Cinemas, Restaurants, Bars, and Stadium for 5,000 people. Esplendor Mendoza is a Boutique Hotel with 118 luxurious rooms, Spa and Gym features with latest equipment and professional assistance for the welfare of body and soul, 2 pools (one Caribbean style and the other Olympian, covered and heated) . We also have a Kid's Club, a place specially designed for children to have fun while parents enjoy the experience Arena Maipu. Other services: Laundry, tourist information, luggage storage, ATM, hairdresser and free WIFI throughout the hotel Covered parking for 500 vehicles and 24 hour security. ... more   less 
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Also Known As:
Esplendor Mendoza Argentina - Maipu

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