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“very nice hotel”
Review of Iberostar Bellevue

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Iberostar Bellevue
Ranked #2 of 9 Hotels in Becici
Certificate of Excellence
Belfast, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“very nice hotel”
Reviewed 18 September 2013

Stayed at this hotel from 28th August till 11th September. Husband and I had double room with sea view. The view was lovely. Hotel spotless, rooms cleaned daily. Most of the reception staff were nice, there were a few with very bad manners for this type of job. The food was lovely, well cooked and plenty of choice even for a fussy eater like me. We didn't have any problems getting a sunbed about 9am, don't know if it was the time of year. It was mostly British and French so there were no problems with people pushing in front of you. They also played mostly British music which was good. Animation team very friendly and worked very hard. Most of the staff were very friendly and couldn't do enough for you, just the few in reception, but we didn't let it annoy us. Lovely grounds and nice beach but I don't think they should charge for beach beds. Pools are nice. We always sat at the smaller one which was never crowded. Good for a relaxing swim and a cool down. The coffee was disgusting but I just bought my own and used the hot water which was not a problem. All in all I really enjoyed this hotel and would definitely recommend it.

  • Stayed September 2013, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rating summary
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  • Value
  • Cleanliness
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English first
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2013 via mobile

I travelled with my husband and 12 month old son.
The hotel was spotlessly clean, our bed was comfy and the view from our room amazing.
Food was well cooked and different daily which can be an issue for all inclusive hotels.
The grounds are stunning with enough different areas to suit all tastes.
Close to the beach and budva.
All inclusive drinks great and a daily cocktail which was a nice touch.
Can not complain.
Staff couldn't do enough to help snd were friendly.

  • Stayed September 2013
    • Value
    • Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2013

We stayed here for 5 nights and it was the worst hotel I have ever stayed in!!! From the moment we got there we had a number of bags that we were struggling with and the hotel staff just watched us enter without sending anyone to provide us with any assistance. We then proceeded to the counter for check in - there was no smile or greeting just a simple 'name'? Then they demanded payment up front and told us we would have to leave our passports there for them to complete some 'paperwork' (which is strange as I've never had to do this at any of the other hotels) and that WE could come and collect them that evening. We got to our room which stunk like stale cigarettes and like it was old and musty (which it was furniture was stained and everything was really old). This room looked onto a driveway and directly into the laundry of the hotel next door (which was part of the hotel chain) and even though we had requested a room with a double bed we had 2 singles pushed together. I was so disgusted that I went down to complain and see if we could have another room (which I never do - this was the end of our trip and we had been staying in hostels so I wouldn't say I'm fussy but this was worse than any hostel that we stayed in the whole time). The lady at the desk was the rudest person I have ever dealt with she basically said too bad you booked a standard room so if you want something decent you have to pay for a suite. The room that we had booked was already 160 Euros a night and there was no way I was paying more as the hotel was horrible and old in general. She then said she would see what she could do and went out the back - there was a glass mirrored glass window that you couldn't see through so that you couldn't see out the back but I had moved over to the door way where I could see and she was rolling her eyes and obviously telling her colleague what was going on which I thought was so unprofessional - and she was the manager. She then sent us to a worse room in the hotel next door (which was a lesser rating and wasn't the one we had booked and paid for). After that we just gave up and took the first room.

It was horrible because we felt like we had to stay out all the time because the smell of the room was so revolting and the pool was so packed there was no point in even going. They pretty much charge you for EVERYTHING 5 Euro to use the fitness centre, 6 Euro to use the wifi (which doesn't work in your room and barely works in the lobby so I wouldn't even bother purchasing it), 3 Euro a day to use the safe and the list goes on.... We wanted to leave after the first day but we had paid up front and knew we would have issues getting the money back.

The buffet dinner was absolutely disgusting - it reminded me of school camp. We walked in once and there was not a table free. Then we had a look at the food and just left - we went to breakfast once and it was really ordinary also. We just walked down to the beach and got these delicious burgers for 2 Euro's - and they're huge!!

I'd have to say the best thing about this hotel was that it had good shower pressure and that would be about the only bit of praise that I could give. The staff were rude and unhelpful (the worst I've even encountered), the hotel was aged and the rooms stunk, the pool was so packed that there was no point in even going, you had to pay extra for everything even though you were already paying a premium rate (especially as this was end of season), they had nightly entertainment which would be incredibly loud and so if you ever wanted to go to bed early good luck getting to sleep, the food was the biggest waste of money EVER and I could go on and on all day.

Montenegro is such an amazing place and I loved everything about it - everything EXCEPT this hotel. My advice would be just stay in a little pensioni - save your money and go and have a nice dinner every night and treat yourself to some of the amazing activities that montenegro has to offer. Go to Dukley for dinner AMAZING!!!

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Bellevue, responded to this review, 17 September 2013
Dear Guest,

Although we are very sorry to hear that your stay at our IBEROSTAR Bellevue hotel didn’t meet your expectations, we are grateful for the time you spent to share your personal impressions so we can take your vision into account to improve in our daily work and provide great holidays’ experiences to all our guests.

We took good note of your comments related to your disappointment on our reception staff. We passed them to the head of department in order to revise and improve. Service orientation and personalized attention towards our clients are of prime importance for IBEROSTAR, we do all the possible to school our personnel so that they surpass guest expectation and work accordingly to our demanding quality standards. We find it very sad to read that on this occasion we could not make our goal and are doing our utmost to assure that any situation that does not meet excellence is corrected; nevertheless we would like to point out that when you make a reservation, you book a type of accommodation and not the location of your room, this is why we suggest that in the future, you contact directly the hotel that you are going to visit for any special requests so we can give you a confirmation prior to your arrival.

Further, it is a normal procedure to keep guests’ passport until all the documentation is filled into our system

We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests.

Moreover, we would like to point out that the all Inclusive treatment is related to meals and beverages, the other services, depending on the hotel, may be on extra charge as reported in our brochure and website, this is why we encourage you for any future holiday planning with IBEROSTAR that you contact our call center or have a look at our website where you can find all the relevant information for you to choose the location, hotel type, accommodation and services that best fit your holiday needs and wishes.

Once again, we deeply lament hearing that we could not fulfill your expectations on this occasion and thank you again for your feedback that will help us improve.

Warmest Regards,

Online Reputation Manager
IBEROSTAR Hotels & Resorts
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 September 2013

Our room was small and overlooked the laundry,the balcony had no table or light and no privicy at all. The soft drinks/mixers were disgusting, (had to buy my own coke zero to mix with spirits.) Both red and white wine were just as bad and the nightly entertainment a joke.
That aside the hotel was very clean, animation team very friendly,food average except the bread which was very fresh and delicious.
Proximity to the beach was great but not the best beach(maybe i'm too fussy)
Budva old town is very quaint with many restaurants to choose from(we ate out every night to escape the "entertainment")
The transfer was long but i knew that before i booked and its a beautiful country and broken with a short car ferry where you can stretch your legs.
All in all if i were to visit Montenegro again i think i would choose a different hotel.

  • Stayed August 2013, travelled as a couple
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Bellevue, responded to this review, 2 October 2013
Dear Guest,

First of all we would like to thank you for choosing our IBEROSTAR Bellevue hotel for your holidays in Montenegro and for the time you spent to share your feedback on your stay so we can take your vision into consideration to ensure the great holidays’ experiences that IBEROSTAR is famous for.

We lament reading your disappointment on our drinks’ offer, we will pass on your comment to our head of Food & Beverage in order to revise and improve.

In IBEROSTAR we believe that nice leisure and sport activities and entertaining evening shows are part of the real holiday feeling, we are sorry we couldn’t meet your expectations and commit to revise and improve our offer so that no wishes will be left open.

On the other hand we thank you for pointing out the friendliness of our animation team, we will congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once again, thank you for your visit and constructive critics that will help us to improve; we hope that you had a pleasant journey back home and to have the opportunity of welcoming you again in our IBEROSTAR hotels worldwide ensuring you in advance of our utmost care and dedication.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Hotels & Resorts
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckinghamshire
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 September 2013

Had a weeks stay here in late June and can't say there was much to find fault with.
For a hotel catering for several hundred guests it really did a pretty good job. It's part of a hotel complex, so it's not the sort of place to go for a quiet 'get away from it all' holiday!!
Rooms & hotel generally very clean, staff very friendly, food by and large was good, although the restaurant got pretty busy and there were problems finding seats at time. The Hotel grounds were exceptionally well maintained and looked great. A trip inland reveals some magnificent mountain scenery - well worth a visit. All in all a very enjoyable holiday.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilrijk, Antwerpen, Belgium
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2013

This summer I spent my holiday in this hotel,together with my family and we really enjoyed.
The hotel has a nice location, swimming pool, clean rooms, polite staff, great food! I would recommend to anyone.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level 5 Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 September 2013

Do not be fooled by the 4* rating and 'All-Inclusive' offer! For the £700 pp/per week that we paid, we expected far better. This holiday reminded me exactly why I have avoided European holidays since 2002 & traveled further afield instead. The transfer took 3.5hrs, 1 hour more than the actual flight! on arrival, we found that 'Garden View' actually meant an unsightly utilities installation & a huge palm tree, blocking any view of the garden/pool/sea. The room was ok, so was the food. Average, no better. You pay for All-Inclusive but have limited access to the facilities. Some of the bars turn into 'cash only' and others are exclusively cash, even though you have paid extra for AI. You also have to pay to use the gym facility. What is actually Inclusive? We discovered a bottle of a local spirit contained many dead wasps & the bar tender thought it acceptable just to remove the wasps & offer the drink they'd been swimming in! No lie. At times, bars ran out of certain drinks & we were met with mere shrugs, no apologies or anyone bothering to get more.. It isn't all bad, the gardens are immaculate & the ground staff work ever so hard. The Terrace receptionists & both Nina & Mirko were excellent with their customer service, but that's about it. I'd give it a miss & go further afield if you're British/similar. The Russians seem to love it mind. You'll get far, far better service somewhere like Mexico, for comparative prices. Iberostar, when are you going to take notice of all these similar, repetitive comments? I will in future avoid your hotels. If you've stayed here & were impressed, you need to broaden your horizons & experience real quality! Try RIU instead, far, far better service & quality.

Room Tip: Ask for a room high up in the 'Terrace' block.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Bellevue, responded to this review, 8 October 2013
Dear Guest,

Although we deeply lament reading that your stay at our IBEROSTAR Bellevue hotel was not as enjoyable as it could have been, we would like to thank you for sharing your observations with us because this gives us the opportunity to make improvements and thus offer all our guests a better service, which ultimately is the goal of IBEROSTAR.

As we feel very sad about your disappointment, for coming occasions we would like to invite you to contact our call center so that we can explain exactly what each type of service includes. In IBEROSTAR we attempt to offer a wide range of different all inclusive services so that each guest can pick the one that best fits its convenience. If you prefer visiting our web site, there you can also find the explanation of the basic-premium-24hours- or plus all inclusive services.

On the other hand, we thank you for letting us know that our culinary offer could largely satisfy you. The gastronomy is an important facet of our company and we do our utmost to please all palates. It is enjoyable to read that we could conquer yours.

Last but not least , we thank you for pointing out the friendliness of our staff, their kindness and helpfulness is our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us, especially Nina and Mirko.

Once more, many thanks for your time and effort sharing your experience; we will certainly take it into consideration.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Bellevue
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Bellevue

Property: Iberostar Bellevue
Address: Plaza Bellevue Beach | Budva, Becici, Budva Municipality 85316, Montenegro
Region: Montenegro > Budva Municipality > Becici
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Becici
#2 On the Beach Hotel in Becici
#3 Romantic Hotel in Becici
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Iberostar Bellevue 4*
Number of rooms: 578
Official Description (provided by the hotel):
Did you know that the IBEROSTAR Bellevue takes its name from the French word for ‘beautiful view’? It couldn’t be more apt, because this hotel in Montenegro is located where the lush Balkan mountains meet the Adriatic sea. Blue and green tones combine in a single place. Open your eyes and look around: Your home away from home. Surrender to nature in one of the 566 rooms. They’re equipped with everything you could need to escape the daily hustle and bustle, whether you’re travelling in a group or with your family. Land and water. You can swim at Becici beach, splash about in the pools at this hotel with children’s activities, or go for a full-on climbing session in the mountains. All of this on the same day. There’s no need to choose! Here, you can have it all. Be surprised. Discover Balkan cuisine at the IBEROSTAR Bellevue: lamb, moussaka, pork chops, shopska salad… Or take a trip around the world without leaving Montenegro, courtesy of the international dishes on offer at our buffet restaurant. Keep up your fitness routine. Tennis courts, beach volleyball, fitness, jet skis… Located right on the sea front, this hotel with pool in Montenegro has everything you could need for a new adventure every day. You choose how. For the whole family. Relax in the SPA Sensations to release tension or join a dance class. Meanwhile, the little ones can have a ball with the multitude of activities that the IBEROSTAR Bellevue organises. A garden you could get lost in. More than 40,000 square metres of garden where you can enjoy a long stroll as evening falls. Go outside and enjoy the fresh air in a breathtaking natural environment. ... more   less 
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Also Known As:
Iberostar Bellevue Hotel Becici
Iberostar Hotel Bellevue
Iberostar Hotel Budva
Iberostar Bellevue Montenegro/Becici

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