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“What a surprise !!!!”

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Crowne Plaza Hunter Valley
Ranked #1 of 2 Hotels in Lovedale
Certificate of Excellence
Sydney
Level 5 Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“What a surprise !!!!”
Reviewed 31 May 2014

The room was a surprise and with a lovely ,relaxing view. Dinner at the Red Salt restaurant was special, the service and the food very nice.
Breakfast very nice,coffee machine a winner ,we enjoyed few coffees.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Aonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 10 June 2014
Thanks for your review Aonly

I really appreciate your positive comments and hope to welcome you back when you are next visiting the Hunter Valley,

Kind regards
Robert Coates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (326)
Date | Rating
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English first
Sydney, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 May 2014

Could not believe how big this hotel is. The room was excellent and better than expected. The staff were great. Dinner at the Red Salt restaurant was expensive, but could not fault the service or the food. This hotel is right at the doorstep the the main Hunter Valley wineries, you will not find a better location to stay. My wife and I will be back.

Room Tip: Go for the apartments, you will not be disappointed.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MustangCruise70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 10 June 2014
Hi Mustang Cruise70

I am thrilled to read such positive comments.

Thank you for taking the time to review our resort and I sincerely hope to welcome you back again soon.

Kind regards
Robert Coates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

We visited here for my birthday with our 3 older children . Lovely large villa - quite modern . Good facilities for the children but the pool was advertised as heated and it wasn't this was a negative for our family . The staff were very average for a hotel this size and for the cost it was well below what we are used to . Buffet breakfast was lovely but very expensive and we were rushed as there was no table when we arrived and we had to wait , then they started packing up to finish service - disappointing. I feel it was overpriced for nothing special .

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lovex5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 10 June 2014
Hi Lovex5

Thanks for your recent review of Crowne Plaza Hunter Valley.

So pleased to read that you enjoyed your overall stay in the villa.

Your comments regarding breakfast has been passed on to the food and beverage team.

I do hope to welcome you back for another stay soon.

Kindest regards
Robert Coates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 May 2014

spent two nights recently at crowne plaza, over the lovedale long lunch weekend. have stayed there before a few times, and it never disappoints, there is some building work on the lawn out beside the pool area, which will be interesting to see how that turns out, as it was a lovely outlook from the rooms facing that way, watch this space I suppose. food is good, service good, and there is a shuttle for other restaurants of an evening which is a good idea, there are many good places to stay up in the vineyards, this is one of them.

Room Tip: away from the main entrance
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louisej748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 10 June 2014
Hi louisej748

Thanks for taking the time to review Crowne Plaza Hunter Valley.

I am so pleased that you stayed with us over the Lovedale Long Lunch weekend and enjoyed our resort.

Kind regards
Robert Coates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2014

We stayed in a two bedroom villa over the weekend. Split between four, the cost was pretty good - if its for a family it might be a bit of a hit tot he hip pocket.

Location wise its great - very central to Pokolbin and a good jumping off point for all the Hunter has to offer. The villa itself is one in a small building housing I think five in total. Ours was clean, very spacious and had everything we needed. A nice view of one of the lakes to the golfing greens, The road and the airport were just beyond, but you couldn't really hear much noise.

On check-in the staff were very helpful and efficient, likewise with questions or queries we had during our stay. The 'villa express' checkout was the fastest checkout I have ever experienced - we drove up handed over our keys and we were off!!

Enjoyed a reasonably priced and tasty meal at The Lovedale whilst there also - just caught happy hour and scored a Friday night deal on their yummy pizzas!!

Negatives - not finding the time to enjoy the gorgeous swimming pool. My friend also visited the day spa, and for $135 got her cuticles done, a file and a polish - not what I"d call a deluxe spa experience, more like a big rip-off!! I question if the girl actually gave her the service she paid for - seemed more like the express option, not good at all.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank Schmeegles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 27 May 2014
Hi Schmeegles

Thanks so much for your recent review of our resort.

It is always pleasing to read such positive comments from our valued guests. I am happy to read that you were pleased with the layout and the cleanliness of your 2 bed villa and also happy with the location as we are close to vineyards.

I apologise that the experience your friend had in the spa was not as expected and this feedback has been briefed to our Spa Manager.

Once again, thanks for taking the time to respond and we do hope to welcome you back soon.

Kind regards
Robert Coates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooloolaba, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2014

Came down for the weekend for our friends Wedding, and wow what a great place. All the staff were very friendly and the resort has lots of fun extras (chess, ping pong, pool tables, etc). The rooms are very nice and modern with the Iphone 5 adapters for the charging docks, comfy beds, robes, large safe, and very clean. The buffet breakfast is not cheap (like most hotels) but the breakfast itself is one of the few that I think is worth it. Its not you typical hotel breakfast, they have a juicer, proper Barista coffee (included), egg station, it was very good, and again the staff were super friendly. We are mid 20's so the train ride didn't interest us but such a great addition for kids, and there were heaps of families around taking advantage of the volleyball nets, tennis, etc. They even have a drive through check out! You really could ask for too much more. Shame we couldn't stay longer. Also if you are a IHG group member you get free Wifi and a newspaper in the morning, which was a nice added touch.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canadian_Gypsy_KOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 27 May 2014
Hi Canadian_Gypsy

Wow.... Thanks so much for taking the time to review our resort. I am so happy to hear all the positive you experienced and sincerely hope to welcome you back again if you are next visitng the Hunter Valley.

Kind regards
Robert Coates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
9 reviews
6 hotel reviews
Reviewed 13 May 2014

My husband and I and my sister and her husband recently stayed at the villas attached to the hotel which is located quite close to town of Cessnock and very near many good wineries. We went mainly because the men enjoy golf and found we could stay in a two bedroom villa just near the main hotel. This suited us as we were able to have dinner in the downstairs bar/bistro area and able to enjoy all the facilities of the hotel. The villa was very spacious, clean and modern and we were very happy with all the staff who looked after us (reception and bar/bistro). If you are looking for a place to stay in the Hunter Valley we can highly recommend this. Have just finished completing a routine follow up survey for them, and felt they deserve this positive review on tripadvisor

Room Tip: We were in two bedroom villa south of the main hotel but still close enough to use the facilities...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny_T888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, General Manager at Crowne Plaza Hunter Valley, responded to this review, 15 May 2014
Thank you Jenny_T888 for your positive review.

It's always pleasing to read such positive feedback from our valued guests as it serves as a great boost to staff.

I will ensure that your feedback is passed to our reception and bistro staff and I do hope that you return for another stay in the Hunter Valley.

Once again, thanks for taking the time to respond.

Kind regards
Robert Coates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hunter Valley

Property: Crowne Plaza Hunter Valley
Address: 430 Wine Country Drive, Lovedale, Cessnock, New South Wales 2325, Australia
Phone Number:
Region: Australia > New South Wales > Greater Newcastle > Cessnock > Lovedale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lovedale
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Hunter Valley 4.5*
Number of rooms: 414
Official Description (provided by the hotel):
Surrounded by picturesque vineyards and golf course greens and framed by the rugged Brokenback Ranges, Crowne Plaza Hunter Valley epitomises the best in award winning hospitality and deluxe accommodation. Just two hours drive north of Sydney and ideally located on Wine Country Drive, the hotel offers easy access to wineries and attractions and is the perfect place for a carefree break or stimulating meeting. Crowne Plaza Hunter Valley offers deluxe king or twin rooms, spa suites and two and three bedroom self-contained villas, allowing plenty of room for you to relax. To complement your stay, why not enjoy our extensive range of on-site facilities? Rejuvenate your body at our Tea Tree Spa, reward your palate at one of our restaurants or bars, enjoy a round of golf on the 18 hole golf course, or relax in the 25 metre outdoor heated pool. You can enjoy the full range of our on-site facilities while the kids are entertained by a selection of supervised kid-friendly activities in the on-site Water Dragons Club. Crowne Plaza Hunter Valley's premier location and dedication to outstanding personal service has secured its reputation as the hotel of choice in the Hunter Region. ... more   less 
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Also Known As:
Crowne Plaza Hunter Valley Hotel Lovedale
Crowne Plaza Lovedale
Crowne Plaza Hotel Lovedale
Crowne Plaza Hunter Valley Greater Newcastle/Lovedale, Australia

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