We booked this holiday as a family hotel and it came strongly recommended by a Thomson travel agent. Never felt so let down as we did upon arrival. No entertainment for nobody, no kids clubs, no children's menu, food that was out was disgusting, staff would have been better suited at faulty towers, hotel was poorly maintained and pool area was dirty. One child had an accident in the pool (diarrhoea) and when reported to staff they informed us that chemicals would clean it that was already in the water (must have been very weak chemicals because it was still floating round four hours later). Plastic cups, plastic spoons and cardboard cups for hot drinks not acceptable. There was no life guard round pool area and all the staff seemed disinterested, except for the two receptionists. We were informed that there was a team of 13 entertainment staff at this hotel last year but they had been pulled out of the hotel. After 3 days of being depressed and vey close to committing something that I would regret we paid £800 euros to be transferred to another hotel to save our holiday. I strongly advise nobody to ever book this hotel as you will be very disappointed.
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- Also Known As:
- Hotel Presidente Ibiza, Spain
- Presidente Hotel Ibiza