Firstly to say rooms were quite basic but very clean and serviced daily, maids always happy
Unfortunate no kettle in the rooms for your morning cuppa, so you had to get dressed and go
To the dinning room for that!
The reception and pool area very clean and well maintained
Very good facilities for children, and own small pool for tiny tots
Great to have an adults only lounging area, although at times this was disregarded by some
Juccuzzi and gym again at times used by children, no one overseeing these areas, but again very clean and nice to have
The restaurant was clean and staff very efficient at clearing your plates sometimes too quick!
Only tea and coffee machines in the restaurant available to use at breakfast not with other meals,
You could however get tea and coffee from the only bar in use during the day but the plastic cups were so small two gulps and they'd gone
There was a lovely bar inside but never open? Why
The pool bar staff were very abrupt and only ever served drinks in small school size plastic cups, this I can understand during the day for safety.
But this was the case in an evening also and at meal times, UNLESS YOU PAID FOR A DRINK!!
I discussed this with bar staff, the maitrade, only to be told its because your drinks are free, to which I promptly explained our drinks were not free as we had actually paid for them upfront as part of all inclusive package.
I also discussed this with the Thomsons rep Colin who agreed it wasn't right and that he had discussed this with the hotel and they had glasses were on order as they didn't have enough to go round.
I also spoke to the English receptionist she wasn't aware that any glasses were on order and denied any glasses were used, I again put her straight and said it made us feel like school children and second class holiday goer's. She took our room number as the manager was unavailable and said she would discuss it with him but no one got in touch.
Some other customers also commented on it and even bought bigger plastic cups to use whilst there. I have never been to an all your inclusive that as done this!!
The food was very fresh and to a good standard and lots of variety each meal time
The only down fall was the vegetarian food to which I was assured by Thomsons would be definitely available. Yes it was but thankfully the ingredients were above the dish and on most occasions either chicken or meat stock was used, so I lived on mainly the salds all week.
Entertainment for children was good and Colin the Thomsons rep seemed to be getting activities for adults organised, but evening adult enterianment poor
So as I said a nice hotel let down by little issues that need addressing!!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Alpha Holidays Limited, LoveHolidays, Stayforlong S.L., getaroom.com, Evoline ltd and 5viajes2012 S.L. so you can book your Hotel Presidente reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Presidente Ibiza, Spain
- Presidente Hotel Ibiza