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“Thats more like it........”

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Lea Marston Hotel & Spa
Ranked #1 of 1 Hotels in Lea Marston
Certificate of Excellence
Much Wenlock, England, United Kingdom
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Thats more like it........”
Reviewed 1 May 2012

This was our second stay at Lea Marston – the first stay left quite a lot to be desired, but following my review the hotel contacted me and assured me things would be better if we cared to return. So with a wet weekend promised we thought we would give them another try. Our room was upgraded to the Kensington Suite – which was spacious and generally very pleasant – if I was going to be really picky the bathroom was a little dated – but very clean.

We were well looked after by Alex in Hathaways on both the evenings that we ate there – the food was great.
Breakfast was also very good – and unlike last time the staff seemed to know exactly what they were doing – there were no long delays even though it was fairly full on Sunday morning. I still can’t get my head around mugs on saucers that quite clearly don’t belong together !!!

Overall a very pleasant stay.

  • Stayed April 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Brendon Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 7 May 2012
Dear Brendon Q, many thanks for your recent review and for giving us a second chance to prove ourselves! I can assure you that we do care very much about what our customers say and use ever bit of feedback to shape our future operation.

With regards to your specific feedback, we are revising our breakfast layout so keep an eye on our mug and saucer combo and ongoing bathroom refurbishment will mean that soon all bathrooms will be up to the same standard.

Once again thank you for your understanding and we look forward to welcoming you back time and time again to Lea Marston Hotel at some point in the future, kind regards Phillip
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2,167 reviews from our community

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Traveller tips help you choose the right room.   Room tips (223)
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English first
Tamworth
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2012

Year after year i have been a guest at the Lea Marston Hotel. The standards never slip and the staff are second to none. Great choice of food and fantastic rooms. Nothing is to much trouble for anyone who works there. I am part of a large group that has a reunion there every year and i do not ever recall a complaint from anyone of us, we are between 70 to 80 strong and many are elder people who need that little bit more help. This Hotel and staff go the extra mile and make your stay a great memory to keep. Look forward to next year, and if there was one bad thing i could say about our stay at Lea Marston is, the weekend goes so fast when your having fun.

Room Tip: If you have needs just phone and the staff will do all they can.
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DarrenGoddard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 7 May 2012
Dear DarrebGoddard, thank you so much for your review and feedback it means the world to the team. It is a complete honour and priviledge to look after your reunion weekend and I know that many of the team so look forward to seeing you all each year. We look forward to seeing you all again next year or maybe sooner! kind regards Phillip
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Tamworth
Level 2 Contributor
5 reviews
Reviewed 24 April 2012

Recently celebrated a 'significant' birthday at Lea Marston; everyone had a wonderful time making full use of the spa facilities during the week-end. The accommodation was excellent.

The staff were extremely helpful and nothing was too much trouble. The food was excellent and there was plenty of it.

I intend to book in regularly for spa treatments and will certainly consider using the hotel again for any other celebrations.

Room Tip: My room was on the ground floor - large and plenty of room.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 7 May 2012
Dear Mary W, many thanks for your recent review, I am delighted that you had an enjoyable party at the hotel and I have passed on your kind comments to the whole team.

I know all about "significant" birthdays as I too have just celebrated my 40th at Lea Marston Hotel, like you I was delighted with the whole event. We look forward to seeing you again soon and if there is anything further our team can do for you please do not hesitate to ask, kind regards Phillip
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Leicester
Level 4 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 April 2012

Myself and two friends had a lovely relaxing spa break but on the sunday morning we was not allowed to use the spa facilities so we sat it out untill we got picked up to go home. My friend then had a look at terms and conditions and we were entitled to use the facitities untill 2pm so after a conversation with the spa we were offered a free day with lunch, so i would like to thank the manager who was working on saturday april 14th and young lady (who apprantly looked like my daughter) so sorry i am rubbish with names. We had a lovely day and you were so friendly and made us feel very welcome so we will see you all very soon for another spa break as we love your relaxation room.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 50birthdaygirl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 7 May 2012
Dear 50birthdaygirl3, many thanks for your recent review, I am delighted that on the whole you had an enjoyable stay with us. I must apologise about the miss understanding regarding access to the health club, I can assure you that I have spoken with the team and amended our procedures in line with our terms and conditions. Once again many thanks for your review and we look forward to welcoming you back to Lea Marston Hotel at some point in the future, kind regards Phillip
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Cambridge, England
Level 4 Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 April 2012

Thoroughly enjoyed a relax and refresh spa break and excellent service in the restaurant

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suzie_G07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 7 May 2012
Dear Suzie_G07, many thanks for your recent review we are delighted that you both had an enjoyable spa break with us, its great to get a bit of time out! We look forward to welcoming you back to the hotel at som point in the future, kind regards Phillip
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Rogerstone, United Kingdom
Level 6 Contributor
276 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 18 April 2012

My party booked a double room & a twin room, which we managed to get next to each other. Both were well presented & on the lower floor. There was the usual kettle, tea, coffee, hairdryer etc. They both seemed tidy & clean. The bathroom was a pinky/peachy kind of colour & did seem old fashioned. Having read other reviews I’m not sure if this is one of the bathrooms that’s due to be replaced or not? Breakfast was a good choice & we also ordered veggie sausages which were good & a nice touch for the veggies amongst our group. There was nothing that was a wow factor & nothing wrong with the rooms – just standard, warm & comfortable rooms. Only complaint I would have is that we asked if we could have a late checkout as we had a wedding to go to later in the day. We were told we could have a room for an extra 30 minutes only taking us up until 11:30. We didn’t ask for both rooms, just one to get ready in. I know that rooms need to be changed etc but how come when you check in at hotels the rooms aren’t ready until 15:00 or even aren’t ready at all & you have to wait & when you want to stay on in one you can’t cos they need to be cleaned??!!! Surely they could have left one room until later in the day. We would only have liked to have stayed on until about 12:30 if possible. Oh well – it was a good base to stay at & I would recommend it.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jayne2126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 19 April 2012
Dear BooBoo 2126, many thanks for your recent review and I am pleased that on the whole you had an enjoyable stay with us.

We do try to offer flexibility with check in/out times but when the hotel is busy we only have a small window of opportunity to turn the rooms around and so our flexibility is reduced. I am sorry that we were unable to offer such flexibility during your visit.

Once again many thanks for your review and we do hope to welcome you back to Lea Marston Hotel at some point in the future, kind regards Phillip
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Haverhill, United Kingdom
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 April 2012

We have been to many hotels as a couple and and as parents of two young children. I would recommend to both. On arrival we were greeted, our children were given easter eggs and pens a really nice touch. The room layout for us was perfect, a big double/king and two further beads either side. plenty of room the best layout we have had. tea coffee great bathroom, shower only. For me the hotel was well looked after in all areas, nothing was shabby. Some hotels are very tired looking this was not. V clean and modern. The leisure facilities were good, not too big but again well looked after. Breakfast was good lots of choice the staff were fantastic, always nice to be greeted with a smile. All staff were good. We arrived on the sunday and the a la carte restaurant was closed good for us as we did not plan to take the children in there. We eat in the bar/ restaurant, again this was excellent! a great menu reasonably priced food, good quality, large portions,a childs menu available, and again the atmosphere was brilliant very cosy almost as if in a country pub non chain a rustic feel.
This has been one of the best hotels we have stayed in for quality and price. Our opinion, but we had a very good stay, customer service is everything. thank you!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 19 April 2012
Dear mark S, many thanks for your recent review, we are delighted by your comments and the whole team are thrilled that your family had an enjoyable stay with us. We do hope to welcome you back to Lea Marston Hotel on your next visit to the area, kind regards Phillip
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Additional Information about Lea Marston Hotel & Spa

Property: Lea Marston Hotel & Spa
Address: Haunch Lane | Sutton Coldfield, Lea Marston B76 0BY, England
Region: United Kingdom > England > Warwickshire > Lea Marston
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lea Marston
Price Range (Based on Average Rates): £
Hotel Class:4 star — Lea Marston Hotel & Spa 4*
Number of rooms: 88
Official Description (provided by the hotel):
A leading 4 star independent hotel set in 54 acres of North Warwickshire countryside, with easy access to motorway, rail and air links. Boasting 88 stylish bedrooms, including 5 suites, with high speed WiFi internet access and views over the gardens or golf course, two 9 hole golf courses, health club with indoor pool and gymnasium, beauty salon, choice of restaurants and bars, conference rooms, banqueting suites and free parking. Licensed for civil wedding ceremonies. ... more   less 
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Also Known As:
Lea Marston Hotel Lea Marston
Lea Marston Hotel And Spa
Best Western Lea Marston
Lea Marston Hotel & Spa Warwickshire

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