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“Fantastic”

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Lea Marston Hotel & Spa
Ranked #1 of 1 Hotels in Lea Marston
Certificate of Excellence
Birmingham, United Kingdom
1 review
“Fantastic”
Reviewed 13 January 2011

Great hotel with clean, modern, comfortable rooms and excellent customer service.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lilw_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Manager at Lea Marston Hotel & Spa, responded to this review, 12 February 2011
Dear Guest, many thanks for your review it really means the world to our team, we look forward to seeing you again soon.
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2,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
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English first
Birmingham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2011

After surfing the web me and the girls decided to go to Lea Marston for a spa break during Christmas and New Year, on arrival we were early and the reception staff were extremely friendly and helpful they rearranged the rooms and allowed us to check in early for the start of our spa! The room was excellent and exceptionally clean and comfortable, plently of room for us all to get ready. The spa facilities were outstanding, the new sauna, steam etc were great. The staff in the gym and beauty were really helpful and accommodating to our every need with treatments even down to the tea and coffee in the relaxation room. The staff were really informative about the treatments and explained how it all worked even in the rasul, which was a fun experience! As part of the spa package it included lunch the food and choice was excellent . That evening we eat dinner in the bar the food was really good and plenty of it! I am already looking forward to going back and using the facilities. Excellent hotel with great spa.

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjb100_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomkirkham, Director of Sales at Lea Marston Hotel & Spa, responded to this review, 11 February 2011
I am delighted that you had an enjoyable stay with us and that you all loved the new Spa. We look forward to welcoming you back soon.
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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 January 2011

We stayed here for one night after attending a friends party at the hotel. The carpets along the corridors are very worn with holes appearing and the decor is tatty and in serious need of attention. Our room was very basic and had a dirty bath and horrible shower curtain. The plug in the sink was blocked and only allowed the water to drain away very slowly. We only had 2 coffee sticks in our room, more would have been nice.
we went to breakfast at 9am and found the resteraunt very busy and struggling to cope with the amount of guests. We qued in a long line to get our cooked breakfast, which after the long wait was eventually quite good. We shared our table with our friends who were also staying at the hotel, and whom finished their breakfasts before us and had to dash off, when they had left, the staff rapidly re-laid their places and sat two complete strangers to us at our table.
Over all the hotel served its purpose for us, but is deffinatley no where near four star and probably not even two star.

  • Stayed January 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank holidaysandme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmLeamarston, General Manager at Lea Marston Hotel & Spa, responded to this review, 12 January 2011
Many thanks for your feedback, I am sorry that our hotel did not come up to your expectations.

We have many satisfied guests and we take pride in the hotel with ongoing investment in our product to ensure we offer the highest standards possible at all time. We have just completed a total refurbishment of 20 bedrooms and updated all our televisions to LCD flatscreen. Our corridors are currently being updated along with further bedrooms.

We go through regular and thorough AA inspections and independant quality assesments and I can assure potential guests that we are very much a 4 star rated hotel!
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Cannock, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2010

We got married here on Friday 1st October 2010. From the moment of booking right through to the end of our Wedding Day, the service we received was excellent. Although this Hotel hasn't got the wow factor from the outside (like a Stately Home!) the interior and the service is by far the best we have ever experienced. The food was fabulous, the staff were excellent, (Heidi in particular) and our entire wedding party had got nothing to complain about - unusual these days!
In planning our Wedding, anything we asked for from Liz our Wedding co-ordinator was never too much trouble, and was sorted out without us even having to ask again.
We were so relaxed on our day, and this was alot to do with this Hotel and its very good organisation - it rained all dayy and we didn't even had to worry about anything, the Hotel staff just guided us all day
All our guests are are still talking about our special day, even now, and this Hotel is always said to be the best one they have been to in a long time.
We had 50 guests staying at the Hotel as well on our Wedding night, and they were all pleased with their accomodation, loved the breakfast in the morning, and even found time (for some) to use the Spa facilities.
Thank you all for making this the best day of our lives
Mr and Mrs Jackson
(We will be visiting this Hotel again for many Anniversaries to come)

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank jackson-simon5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmLeamarston, General Manager at Lea Marston Hotel & Spa, responded to this review, 12 January 2011
It was great to recieve your comments with regard to your wedding reception and we look forward to welcoming you back for your anniversary later in the year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2010

My brother is disabled, his stay at Lea Marston for Christmas was great the staff really excelletd them selves to care for him and give him a good time
thank you all so much

  • Stayed December 2010, travelled solo
    • Value
    • Location
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Helpful?
Thank Toe1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmLeamarston, General Manager at Lea Marston Hotel & Spa, responded to this review, 12 January 2011
Many thanks for your comments, it was a delight to look after your Brother and we hope to see him again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 6 December 2010

Stayed here on a Dinner, bed and breakfast sunday special, hotel is very clean we were only left 1 towel in our room so we had to get more.
We tried the Gym and were very disapointed with the equipment which is quite old and not really enough for a proper work out.

The pool water was also very cold and the jaqoozi was also not that warm, the steam room was very nice.

Food for good slightly above average pub food

Probably wouldnt go back

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davlis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmLeamarston, General Manager at Lea Marston Hotel & Spa, responded to this review, 9 December 2010
Many thanks for taking the time to post a review, I am dissapointed that the hotel did not totally live up to your expectations and assure you that we have made a note of your comments to help with our future development planning.
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Dublin, Ireland
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 November 2010

Stayed here in Aug 2009, made it our base for bringing our young sons (4 and 3 at the time) to Thomasland and other places in the area. It was absolutely perfect for this purpose.

The room was dated but I believe they have since been renovated. It was certainly spacious enough for the 4 of us. The staff could not have been nicer or more helpful, when I needed emergency directions to the nearest supermarket they were really thorough and we got there easily.

The leisure centre was really lovely, great swimming pool which the kids adored, also jacuzzi etc.

The restaurant was perfect for breakfast, buffet style, very family friendly. There were plenty of other families there, all headed for Thomasland but then it was the last week of the school holidays so that was to be expected! Quality of breakfast was excellent.

The real treasure was the food in Hathaways Bar within the hotel, which was absolutely gorgeous, we ate there three evenings in a row! The food was delicious, hot, tasty and great value for money. They also catered for the children perfectly, with great choice on their menus.

I would definitely recommend this hotel to anyone bringing their families to Thomasland, or indeed to Birmingham if you don't want to stay in the city center. We brought our sat nav and that was invaluable. We made the Lea Marston our base for the week, and while there we visited Cadbury World one day, another day in B'ham city center visiting the Sea Life Center etc, and another day visiting relations. The hotel ticked all the boxes!

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelrate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GmLeamarston, General Manager at Lea Marston Hotel & Spa, responded to this review, 9 December 2010
We are delighted that you enjoyed your stay with us, we certainley enjoyed having you as our guest and letting you have the opportunity to enjoy our hospitality. As you mentioned we are in the process of refurbishing the oldest bedrooms with many of them now complete.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lea Marston Hotel & Spa

Property: Lea Marston Hotel & Spa
Address: Haunch Lane | Sutton Coldfield, Lea Marston B76 0BY, England
Region: United Kingdom > England > Warwickshire > Lea Marston
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lea Marston
Price Range (Based on Average Rates): £
Hotel Class:4 star — Lea Marston Hotel & Spa 4*
Number of rooms: 88
Official Description (provided by the hotel):
A leading 4 star independent hotel set in 54 acres of North Warwickshire countryside, with easy access to motorway, rail and air links. Boasting 88 stylish bedrooms, including 5 suites, with high speed WiFi internet access and views over the gardens or golf course, two 9 hole golf courses, health club with indoor pool and gymnasium, beauty salon, choice of restaurants and bars, conference rooms, banqueting suites and free parking. Licensed for civil wedding ceremonies. ... more   less 
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Also Known As:
Lea Marston Hotel Lea Marston
Lea Marston Hotel And Spa
Best Western Lea Marston
Lea Marston Hotel & Spa Warwickshire

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