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“Large room but poor service and facilities”
Review of Atahotel The One

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Atahotel The One
Level 5 Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Large room but poor service and facilities”
Reviewed 2 April 2014 via mobile

The hotel is located just in front of the ENI drilling department building. It is close to l'osterietta restaurant and the pizzeria located next to it.
The one hotel is not certainly ideal for business due to the fact that it hasn't conference room. Breakfast starts at 7:00 only. I couldn't find anything to eat at the bar before 18:45. Internet is available via wifi only at the bar, while in the room is cabled network that sometime doesn't work. However the room is very large, it looks like a mini apartment, the bed is comfortable, the bathroom as well. If wifi and restaurant/bar is implemented it could be a decent hotel. I was disappointed for having paid 140 euros/day.

Stayed April 2014, travelled on business
Helpful?
1 Thank Gio_SlowFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
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English first
Bucharest, Romania
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 December 2013

Definitely the worse hotel I ever stayed in.
First of all, the internet is not working, except in the lobby but here you don't have any privacy and no table if you need to work. I received a cable to connect to the internet but i wasn't successful. Of course that my complaint received the classical answer "that the problem comes from the settings of my laptop" which works very well at home, in my office or other hotels....

Second of all, this is the first hotel where I do not have the possibility to heat up some water for coffee or tea if I am in my room.

Third they have no iron so I guess tomorrow i have to visit a client but no way to iron my shirts.

And I discovered all this in less then two hours after I checked in...

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alin_Popa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Donato Milanese hotels

Lyon, France
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 October 2013

This hotel IS NOT a business hotel:
1- the rooms are rather spacious but the decoration is from another age but this is a detail
2- Think about having your shirt ironed or iron your shirts yourself for tomorrow's meetings: Forget it! Only available is the laundry service drop your shirts in the morning before 8:30 and get it back at 19:00 the same day, miss this trip and you'll get them the next day at 19:00!!!!
3- WiFI? No sorry you won't have wifi in your rooms, only in the lobby. You'll only be given a cable (if you ask) at the Front Desk and charged 1 euro for 8 hrs.
4- Ask for assistance to the Front Office? They just don't seem to give a dam and anyway show sure signs that the extra mile here doesn't exist.
5- 4 Stars? when was that? in the 70's?
6- Modern rooms? come on give me a break: the designer is long gone for retirement or for his one way trip to the unknown.

Again, what does one do when staying in a business hotel: business right? And what does one need for business? Obviously they don't have all the answers. If I could rate ZERO I would.
Stay here and you are trapped: Subway 15 minutes away? Yes sure, bring in your running shoes or multiply this by 2.

This is just not acceptable... Not in a City like Milan...

Room Tip: Just stay somewhere else...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ytraveler_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maputo, Mozambique
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2013

My stay at AtaHotel is for a long-term and so I will review it as a residence. The place is awesome and is on a good location. The metro station is 20 minutes walking distant, but the bus station is like 2 minutes and the train station 5 minutes walking distance (the train line is Saronna-Lodi or S1 line). The Esselunga is down which makes it very easy to finish your groceries. The decoration is pretty, minimalist and nice and the rooms are well spaced and with all the cutlery needed to make cook and eat. The room is cleaned up twice a week (at least for the rooms like residences) but the hotel is general clean and well maintained. The staff on the reception is in general very kind and helpful. They have a wonderful kind of bar with an awesome view on the roof which is unfortunately not being used (which i think its a pitty!!!).
The restaurant, well..... as of breakfast I think after a while you get really bored with the same things. The coffee is not one of the bests I had in Italy and the choices get bored after a while, but again is a residence!!! I cannot comment for lunch and dinner.
There is internet in the room which is pretty fast (its a pitty is not wifi but okay) and sky channels.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sur C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 5 Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 April 2013

This is an upscale "minimalist" hotel. Overall it is about 3 - 3.5 stars, not 4. Location is good for business, there is a metro into Milan for an occasional visit, the last station on the line, walk about 15 minutes or take a bus (I did not try the metro). Rooms are modern and new. Mine (I assume they are all the same) was like a mini studio with a walk in kitchen and a small balcony that is part of the room. What you may not expect is that the room is quite bare with almost no amenities. Kitchenette is complately empty (other than the fridge), no coffee maker, no microwave, not even silverware or paper. Same goes for the rest of the room. Minimum of what you need (sometimes even not that).

By far the most disappointing part is the hotel restaurant. Breakfast is ... well two stars. Menu has about 8 items of either salad or pasta. There seems to be only two (sometimes one) person trying to keep up with the bar, meals, all. The showed great effort but they are short handed to provide good service. Again this will keep you alive but that is about it (i.e., minimalist). Good news is that there is a good restaurant in a short walking distance.

On the positive side, there is a very big supermarket with a nice coffee house just next door. Very good place to get your water, coffee, and snacks.

I had to spend a weekend here, do not do that if you have a choice. If you do, be prepared, restaurant and pretty much everything else in town is closed on Sunday starting at about noon.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trekker00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
München
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2013

Though it was impossible to give only no points I choosed one point. The worst experience I ever made on a business trip whereever!!! Cold flor tiles - in the middle of airport, railway and highways - and - I thought that it was impossible in theese days - but the room including bed linen, matress and pillow were smelling horribly of smoke, cold smoke // had a very bad night and for this level of price it is inacceptable!!!
A call at the reception desk was commented by the guy down there that I had not ask at the reservation for a smoke free room! And now the hotel is fully booked... Never again!!!

Room Tip: I will never return back to this "etablissement"
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bergheinz_muc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Lombardia, Italy
1 review
Reviewed 9 January 2013

There are holes in the window screens allowing mosquitoes into the room and the area is infested with mosquitoes during much of the year.

The temperature of the room is very difficult to control from the room. There seems to be a central control and the room thermostat does not have full control of the temperature.

There is no clothing Iron available. The laundry service is expensive.

Room Tip: Check the window screens before accepting the room. Get mosquito spray. The staff will tell you t...
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atahotel The One

Property: Atahotel The One
Address: via Maastricht 3 | Vicino Al Centro Direzionale Eni Snam (San Donato Milanese), 20097 San Donato Milanese, Italy
Phone Number:
Region: Italy > Lombardy > Province of Milan > San Donato Milanese
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 6 Hotels in San Donato Milanese
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Atahotel The One 4*
Number of rooms: 117
Official Description (provided by the hotel):
A recently 12 story apartment hotel located in the new residential district of San Donato Milanese, Atahotel The One is an environmentally friendly building employing photovoltaic technology panels and district heating, that satisfy the modern requirements of energy conservation and eco-compatibility. It also offers convenient transport links with Milan city center, providing cutting edge services for long or short stays on a hotel and/or apartment hotel basis. One of the two bars is on the roof garden, enjoying a spectacular view over Milan, available for special events. Its restaurant specializes in international cuisine, while its well equipped fitness center is perfect for business guests who want to look after themselves in their spare time. HOTEL: 117 residential units including 50 rooms and 67 apartments (35 one room, 22 Standard and Executive two-room and 10 three-room). Rooms/apartments for non-smokers and available for disabled guests. "Spaghi" restaurant and 2 bars. Fitness center. ... more   less 
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Also Known As:
Atahotel The One Milan/San Donato Milanese, Italy

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