We stayed in the Hotel Miramar earlier this year, and enjoyed it so decided to come back for another week. We couldn't get booked into the hotel, so decided to give the apartments a try. We booked a 1 bedroom apartment and were given the same warm welcome when we arrived. Our room wasn't ready (we were early) but we left our cases with Carmen, who took them up to our room while we had a drink on the hotel terrace.
We were really pleased with the apartment, which was nicely furnished and had everything we needed, with plenty of space. We had a double balcony overlooking the pool, which was quiet and peaceful.
We decided to have breakfast in the hotel, which was excellent with plenty of choice. Service was also quick and efficient. We had a couple of meals in the evening, and this is where I have deducted the marks. We hadn't prepaid, so we booked a table and were initially only given the daily menu. We had to ask for to the a la carte menu, and we were never asked if we would like a drink before dinner. This is standard in most restaurants. The food was good, and nicely served under silver covers, which is a nice touch. We also found some of the waiting staff a little dour, with the exception of Salvi, who was a little ray of sunshine. We had lunch a couple of times (excellent choices) and found the service to be slow on occasion.We felt (maybe wrongly) that some of this was due to us not being frequent visitors, as we saw a slightly different approach to the returning guests who had obviously been to the hotel on many occasions. I know that this has been mentioned in other reviews, so we are not alone.
The cleaners in the apartments were excellent and always cheerful, and the majority of the reception staff were very helpful.
We will definitely be back to this hotel, which is very nearly excellent!
- Official Description (provided by the hotel):
- Located one street behind the beach and pedestrian promenade, the attractive one or two-bedroom Maricel Apartments are built around their own lovely, large and colourful garden with spacious sun terraces, pool and children’s paddling pool.The apartments are roomy having good-sized lounges and kitchen areas and each apartment has a balcony or terrace. ... more less
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- Also Known As:
- Maricel Apartments Majorca/Port De Pollenca