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“Awful attitude ”
Review of Laroc

Laroc
Certificate of Excellence
Cuisines: Italian
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Cardiff
Level 3 Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Awful attitude ”
Reviewed 25 July 2014 via mobile

We had an evening meal here having eaten here previously this holiday. My son put some salt on his chips and the top fell off pouring the contents over them. Staff were very quick to take his plate away and a while later he had another plate. All good. HOWEVER when the bill arrived we were charged for two plates of chips. Obviously a mistake we thought so I enquired with the 'owner'. Amazingly he replied that we had to pay for the second plate as they made two! I was shocked and originally said fine but then thinking about it I took it up further explaining that it wasn't our fault that the salt fell on plate.. The owner ranted that it wasn't his fault either! I said I'd write about it on trip advisor and he quickly changed his tact and gave us another bill without the extra plate of chips. He was ranting away in the kitchen and was clearly miffed. I'm flabbergasted at this awful attitude and here the customer isn't ever right! We were happy with the food and service from staff but not the attitude of the owner.. Even in macdonalds we would not of had to pay in same circumstances !

Helpful?
2 Thank Welshbrowns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

Visitor rating
    123
    65
    16
    5
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Sunderland
Level 3 Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Lovely food, great service.”
Reviewed 24 July 2014

We ate here twice with our children and will definitely go back if we return. The food was excellent, the staff are very friendly and service was quick, great restaurant and just a minutes walk from the beach.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gillh78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newc
Level 3 Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good pizza”
Reviewed 23 July 2014 via mobile

Really good pizzas, friendly service and value for money. Really busy place. Only negative is that the black olives on the pizzas weren't stoned so a tooth was nearly cracked!,,

Visited July 2014
Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 3 Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Pizza and and Pasta yes yes”
Reviewed 17 July 2014 via mobile

This is the place in Puerto Pollenca to eat pizza and Pasta. They make pasta from scratch and will give you a great experience. Pizza is one if the best in Pollenca. Owner Bruno from Italy knows how it should be done. Have not tried the other food in the menu.

Helpful?
1 Thank Espen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, United Kingdom
Level 4 Contributor
35 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“A great place for a meal”
Reviewed 16 July 2014

Excellent choice of menu with a lot of gluten free options . always a good choice when we asre in P P

Visited July 2014
Helpful?
Thank m_w_wilson404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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