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“Excellent Family Resort” 5 of 5 bubbles
Review of Aparthotel Playa Mar & Spa

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Aparthotel Playa Mar & Spa
Ranked #10 of 32 Hotels in Port de Pollenca
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Family Resort”
5 of 5 bubbles Reviewed 15 June 2014

We just arrived back from a one week holiday at the Playa Mar, travelling with our 2 children (a 3 year old and a 1 year old). This was our first stay at a family resort and we were a little apprehensive about how it was going to be and whether it would be full of families with loutish behaviour. However the families here were all genuinely lovely. Our 1 year old had a high temperature halfway through the holiday and we were inundated with offers of support and help from every couple we spoke to.

When we arrived we were given a glass of Cava and the children had some orange juice. The rooms were fine for us and had a bedroom which was seperate from the living room (handy for night times) and the kitchen had a toaster, microwave, kettle and a couple of hobs but being half board meant we didn't have to cook anything, so didn't use the kitchen facility. There were plenty of plates and cups and saucepans. I could imagine the room being quite a squeeze for two adults and two older children.

The pool was lovely, and our children loved playing on the cow slides and swimming in both pools. We had a heat wave when we arrived (circa 30C), and there always seemed like plenty of space to swim despite nearly everyone in the complex cooling down in the water.

The hotel grounds were clean and well kept. The complex is actually pretty small and you can walk from one size to the other in a couple of minutes.

The food was great with lots of choice, and they have a lovely children's buffet which my three year old loved using. I can't praise the restaurant staff enough. They made such a fuss of the children and made our trip really special. The kids club is fantastic, and there are loads of sessions going on. It was nice for our three year old to get out of the heat for a couple of hours per day. We didn't use the creche but heard good things about it from others. There is also a small soft play area inside that you can use anytime of the day.

The entertainers were also fab, Tricky Nicky, Koko Pops and Rossy Rocks, had so much enthusiasm and energy, both of mine loved little pups and the kennel club in the evening. She keeps singing the songs even now and going on about TT (Thomson the Dog).
The area of port de pollenca is beautiful and peaceful with plenty of yummy tapas restaurants and amazing paella.

All in all a fantastic family holiday, made extra special by the wonderful staff at the Playa Mar.

Room Tip: We stayed in block two, which was quite noisy at nighttime due to the evening entertainment, i am gu...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank beccav123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (472)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 June 2014

My husband, daughter, son-in-law and 2 Granddaugters aged 4 and 10 months returned on 10th June, having spent 2 fabulous weeks and this wonderful hotel. We were half board and the food was first class and restaurant spotless. There was a wide choice of food at every meal. Catered so well for children and babies. Our apartment was very spacious and comfortable, cleaned every day and towels changed every day. Communal area were spotless as were the swimming pools. Plenty of entertainment for the. Children. And adults in the evening. Drinks at the bar were very reasonable. This was our first family holiday and we were a bit concerned about going to a family hotel but the Playa Mar exceeded our expectations, and the staff were fantastic and so friendly and helpful.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Elizabeth284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 June 2014 via mobile

We had a 2 week family break in the playa mar. Excellent entertainment team for children -work really hard. We stayed in self catering apt, air conditioning didn't work during our stay ,uncomfortable towards end of our stay with heat so could be problem in hotter mths. Apt cleaned daily, kitchen v basic and only one hob on cooker worked. Would also be nice if babies high chair could be left in apt if requested before visit as hotel appears to have plenty spare ones at the back entrances to complex.
Beautiful resort especially for families- would go back again!

Stayed June 2014
Helpful?
1 Thank hug79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frodsham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 June 2014 via mobile

We have just returned from the Playa Mar after a wonderful two week holiday. We travelled as a family of two adults and a six year old child. We really loved the hotel. Staff were helpful and friendly throughout. Check in was fast and efficient. Rooms were cleaned daily and communal areas were kept very clean.
The pool areas were great and our daughter especially loved the crab slide. We stayed in a one bedroom apartment overlooking the pool in block 3. It was modern and comfortable. The kitchen area is very small but that didn't matter to us as we only used it for cooking breakfast as we were self catering and went into town to eat at other times. I particularly want to mention the Thomson Team at the hotel who work so hard to
make it a great holiday for everyone. My daughter absolutely loved Tricky Nicky in particular, who no matter what time of day, always took time out to speak to her. She is a credit to the company as are Rossy Rocks, Smiley Jo and Coco Pops. The other members of team that we came into contact with were also friendly and professional. The only thing I would say about the entertainment is that it would be good to have some better quality professional acts on at night after the Thomson family show. The Gary Barlow tribute act was fantastic though.
It takes about 20 minutes to walk into Puerto Pollensa. Our daughter enjoys walking but in the heat this could prove a challenge for her, especially if going there and back 4 times a day. Sometimes we got a taxi one way which cost 5 euros.
The selection of restaurants in the town is fantastic and we had some lovely meals. All of the places we went to were very child friendly and made a huge fuss of our daughter. All in all a great family holiday. Thank you Playa Mar, we hope to return again soon!

Stayed June 2014
Helpful?
7 Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Am a little late with my review but had to leave it all the same as I rely on others' reviews so I can make great choices!!!
Stayed here for 1 week in Oct 2013 SC with my mum and 2 little boys then aged 1 and 3 and have to say it was a fantastic family holiday. Thomson greeting on arrival was above what I could ever have expected with bubbly, fresh fruit and sweet treats.
Quick check in process from the staff on reception and onto our room which was lovely. Spotlessly clean and adequate SC facilities.
Kids pool was fabulous and there was no need to spend a fortune on inflatables to play with as everybody just shared!!! Brilliant.
When we couldn't be bothered to cook we just paid to go AI on the days we wanted to and the food was great. Staff everywhere from reception to the restaurant were excellent. Nothing was ever too much. And as for the cleaners well I cant compliment them more on how spotless they left the apartment and on the occasions when we were there they never made my little ones feel like they were getting in the way (although they really were!!!!)
Evening/day entertainment from the Thomson team again - superb.
In a nutshell - brilliant hotel. Tried to book again this year but all sold out so am heading to the vista badia in sa coma and hoping its as lovely as the playa mar was.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank caskenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, United Kingdom
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 June 2014 via mobile

We were really impressed with this hotel. Yes the rooms need a little updating but aside from that, the place is great.

The pools are excellent albeit a little cold! With the crab slides being big enough for adults to use too. There is an outdoor play area which is a great distraction for young ones, as well as an ok indoor soft play area.

We didn't use the childrens' clubs as it's for children aged 3 upwards but they looked good. Evening entertainment was great for kids as well.

We upgraded to half board for 3 days and went out the other nights for dinner. It was cheaper to buy half board there than to do so in advance with Thomson. There are some great restaurants around the marina.

There is a small supermarket attached to the hotel. Very small but good choice of things to buy given the size.

It's a 20 or so minute walk into town. If you have a buggy the pine walk may be a bit bumpy but there are quiet parallel roads which can be used!

Stayed May 2014, travelled with family
Helpful?
Thank MichasUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

First family holiday and this hotel was great, everything you could need with a young family. Pools are brilliant for all ages, from babies to teens to adults. We were self catering so cannot comment on the food/all-inclusive service that is available. From a self-catering point of view it was a bit disappointing, with a teeny tiny kitchen area, not even a cupboard to store food, also table on balcony too small for a self-catering apartment. We survived, and ate picnics on the beach most of the time but the few times we did eat in the room it was a struggle to make anything. Other down-side was the bed in the living room, it was a settee with a single bed underneath that pulled out but would slide all over the tiled floor and was not a bed....you felt as though you were sleeping on the floor. A bed settee would have been much better. Entertainment at night was great, reps were excellent, kids and us had a blast. We hired a car so travelled round a lot as Port de Pollenca a bit built up and "new-ish" for us, beautiful places within 15 min drive: Formentor Beach, Cala St Vincent, Pollenca (old town). Great hol, would go again.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Whitty77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aparthotel Playa Mar & Spa

Property: Aparthotel Playa Mar & Spa
Address: Carretera Formentor s/n, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Port de Pollenca
#3 Spa Hotel in Port de Pollenca
#5 Family Hotel in Port de Pollenca
#9 On the Beach Hotel in Port de Pollenca
#10 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Aparthotel Playa Mar & Spa 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
This complex in Puerto de Pollensa (Majorca) is surrounded by the natural beauty of Majorca's Northern coast. The excellent facilities offer fun and sports activities for the most demanding families. Disconnect at Playa Mar and get ready for your best holiday ever! ... more   less 
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Also Known As:
Aparthotel Playa Mar Hotel Port De Pollenca
Aparthotel Playa Mar Pollenca
Aparthotel Playa Mar Hotel Pollenca
Playa Mar
Aparthotel Playa Mar & Spa Majorca/Port De Pollenca

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