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“Brilliant hotel- a real find!”
Review of Mar Calma Hotel

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Mar Calma Hotel
Ranked #11 of 31 Hotels in Port de Pollenca
Certificate of Excellence
GreenLeadersGold level
Liverpool, United Kingdom
1 review
“Brilliant hotel- a real find!”
Reviewed 30 August 2013

This was such a treat! The hotel was presented to a really high standard- and even had a pillow menu (my idea of heaven!) The staff all went out of their way to make us feel welcome and the service was excellent. We particularly enjoyed our private dinner on the stunning roof terrace, the food was AMAZING, the wine and gin superb! We can't wait to return

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Chester, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 August 2013

Immaculate hotel centrally placed in puerto pollensa, Majorca. Glass of cava and strawberries on arrival.
We had interior room, no balcony, but it was lovely and we made use of beautiful, private roof terrace and hot tub. Very clean, rooms cleaned every day. Modern interior.
Tony and Carlos on reception very, very helpful and speak impeccable English.
Thinking of coming again in June with parents in law as they have accessible rooms for disabled clients (Carlos kindly offered to show us the facilities).
Convenient for shops, bars, beach and pine walk. We have stayed in a variety of different hotels here over the years and this is my fave....
I was in two minds whether or not to write a review in case the hotel gets too popular or expensive!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2013

Returned yesterday from a perfect stay at the Mar Calma Hotel. Every where was very clean, modern and calm. I did not think we would use the roof terrace, with the beach being so close. However we found ourselves using the jacuzzi everyday! Breakfasts were lovely, well worth paying extra for. Staff could not do enough to help and are very welcoming. We will definitely return here, however would prefer a room with a balcony on our next visit. Ours being an inner room we did not have much of a view. I have visited Mallorca lots of times and I have never written a review on previous hotels, felt this one deserved a thumbs up!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 111JennyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 August 2013

We loved this place. You will not be disappointed. Spacious rooms, comfy bed, great bathroom, fab location minutes from restaurants galore, beaches and bus stop/taxi rank/harbour for trips. The roof terrace is a great addition. The staff are excellent and I echo the comments from a previous post about the guy in the restaurant. Good selection at breakfast. I think what is so special about here is that it's not too big, about 20 rooms I think. It therefore feels quiet and intimate without that large chain hotel feel. The people who renovated this hotel from a 2 star hostel last year have done an amazing job! We will be back.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheffield
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 August 2013

Everything about this lovely boutique hotel is excellent from arriving to us leaving nothing was too much trouble ,all the staff are welcoming and friendly especially the young man who looked after you at breakfast and in the evening he always had a smile on his face.lovely rooms clean and plenty of space and the roof terrace is fab all in all cannot fault this lovely,special,modern hotel.iam sure we will return soon.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank shep872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 July 2013

After multiple discussions with the other members of the party, we decided that there really was only one way to describe Mar Calma "5* appearance on a 3* budget" not that it's in anyway a bad thing... the whole place is stunning, you won't be disappointed on first appearance.

As you stay longer (after the first night) you'll start to recognise a list of small issues, our shower temperature regulator was overly stiff (although how often do you seriously change the temperature of a shower more than once), the size of the shower basin and sink aren't proportionately sized for water flow, so there is inevitable spillage, the breakfast is top quality in produce used, but poor on selection... there is a slightly cheap feel to the whole place.

However as titled this isn't a negative thing, as I say, there is something about this place you want to like so much that you overlook these things... you mop the water from the floor with a smile on your face, mix the 8 or so items in the buffet to multiply up the range on offer, enjoy the warmth of the shower, knowing you wouldn't have it set that high at home. I can't explain it, it's the definition of ineffable, there is something too great about this lovely quaint hotel to care about anything wrong.

To top it off, the owners/managers genuinely seem to care about this place, and everyone who stays here, nothing is too much, no job too big to do, or too small to be deserving of their attention. If you aren't a big breakfast eater, you would still be able to sit there for an hour at least watching the amazing efficiency with which it's served to everyone else.

I feel it's my duty to point out what is wrong with this place, the windows need double glazing where they face onto the street (the noise kept us up till the small hours) breakfast does need more selection, and the coffee and tea could be improved on (self serve would be a good start), and everything needs upgrading over time (which I'm sure it will get as funds allow).

This place has only been open a year, there are a few teething problems, but I wouldn't hesitate to return there tomorrow. I'm sure that they'll iron out the creases over time and you'll be able to say you knew about the place from the start!! In the meantime it's more than adequate to any needs you could plausibly have.

Room Tip: Take some earplugs unless you plan on following the traditional Spanish sleep patterns
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 July 2013

Now, of course all reviews are purely subjective, it would be foolhardy only to trust the good one's, or to dismiss something on the basis of reading a bad one, but I can genuinely say that from the experience my partner and I had at Mar Calma Hotel, we would return in a heartbeat.

The hotel itself underwent a complete refurbishment in 2012, and can't you tell. There's nothing naff or Costa-del-Cheap about it, the place is contemporary, fresh, clean-as-a-whistle, elegant and simple style with clean lines everywhere, and with only 20 rooms, you benefit from that personal touch where customer service is concerned.

Floor to ceiling glass surrounds the lower exterior and, upon entry, you're greeted by smartly dressed, exceptionally bilingual (at least!) front desk staff. We arrived in the morning (pre-check out time) and naturally, our room wasn't quite ready. Our bags and cases were secured safely behind the desk while we took a 45 minute stroll around the resort until our room was ready. We'd been in the room just a few moments when we were presented with a complimentary glass of champagne.

We chose not to stay in a room with a balcony, given that the hotel has an amazing roof top terrace with far-reaching views of the surrounding hills, Pollenca old town and port (see photos). The terrace was decked with wood, and offered a few smart deck chairs and tables, not to mention the jacuzzi! During our seven nights in the hotel, we used the terrace intermittently on most days, it was never even half full, so there was great privacy to be had, and it was a brilliant sun trap, too!

As for our room, it was exceptionally clean, I mean, exceptional! It's like everything you would expect from a four-star hotel, but often never receive. Fantastic air conditioning, built-in wardrobe with hangers, quality new safe, two bath towels, two hand towels, two flannels, shower-exit towel, flat screen tv (with BBC1, BBC2, ITV1, ITV2, ITV3, ITV4, C4 - it's always nice to wake up in a morning with Susanna Reid), H-U-G-E bed, and the option for it to be cleaned every single day was nice.

I would recommend anyone considering making a reservation to include at least breakfast as part of their booking. Every morning we were greeted in the restaurant (where you could dine either inside or out) by a super-efficient, courteous, attentive and thoughtful waiter (he did so much more than wait on though, like I say, very efficient). It wasn't your crummy old 'continental breakfast' either. You had a great range of options, and every single thing was FRESH. Three or four different breads, crusty rolls, a plethora of cereals and cold juices, lovely warm buttery croissants, pan-au-chocolat and cookies, ham, Serrano ham, incredible little chorizo pates, salami, cheese. The real gem though was the eggs option - any way you liked, with streaky Spanish bacon. I switched between tortilla (Spanish omelette, available with a multitude of fillings) and scrambled eggs (super warm, creamy and garnished with fresh herbs).

We enjoyed the food and the service so much that we booked a table on the rooftop terrace for an evening meal one night. Beautiful to watch the sun go down while eating glorious treats, and it's so lovely and personal, with only one other table being set, so the overall dining capacity was four! Thankfully, no-one was on the other table so we had the terrace and the waiter all to ourselves - we were even offered complimentary sparkling rose, sushi and a dessert.

I've waxed lyrical for way too long about the quality of the Mar Calma Hotel, it is all subjective and maybe some people would have nit-picked faults with what I experienced, but from my point of view, this was a hotel that, without question, ranks in the top five of my overseas hotels visited, and I've visited a fair old few!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Correos1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mar Calma Hotel

Property: Mar Calma Hotel
Address: Carretera Formentor 17, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Port de Pollenca
#4 Romantic Hotel in Port de Pollenca
#9 Luxury Hotel in Port de Pollenca
#12 Family Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mar Calma Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Mar Calma Hotel with its four stars and totally renovated in 2012 is situated in the most privileged centric area of Puerto Pollensa, next to the town square and the Nautic Club, and close to our best beaches. ... more   less 
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Also Known As:
Mar Calma Hotel Majorca/Port De Pollenca

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