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“Absolutely excellent, friendly staff, nice pool, high standards all round”

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Aparthotel Duva & Spa
Ranked #19 of 28 Hotels in Port de Pollenca
Certificate of Excellence
Reviewed 28 July 2012

This part of Mallorca is beautiful. We spent days exploring different beaches --- st Vincent for older kids. Port Alcudia for toddlers -- early evening in different towns and were spoilt for first class restaurants all at reasonable prices. We did have a car for the week .... Without one guests cold find his hotel a bit too far from the beach and the center of port pollenca. I would definitely return to he area and the hotel. We were room only and bought breakfast from nearby supermarket including fresh banquettes at less than a euro. Highlight was the crazy shark speedboat in port Alcudia.

Stayed: July 2012, travelled as a couple
Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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506 - 512 of 754 reviews

Reviewed 25 July 2012

As in the title, we didn't stay at this hotel but just met with friends who were staying and had dinner and stayed for the evening entertainment. Firstly, the hotel is located a good 5 minute drive from the beach (20 min walk perhaps). Secondly, dinner was a tasty buffet served in a room which overlooks the pool and stage / bar area. Can highly recommend it. The evening entertainment though was poor. The minidisco lasted 20 minutes max which was a bit mean on the kids, followed by a game of bingo hosted by the annoying hostess, and then the main entertainment which varies every night. My main issue though (and hence why we wouldn't stay here) is the fact that the pool is not cordoned off at night and there are a lot of young and very young kids wandering around and if it can happen it will happen ... hopefully not.

  • Stayed: July 2012, travelled with family
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Thank 16,024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

Very small 1 bed apartments, couldnt fit a childcot in bedroom - suitable for a couple or 3 people with one sleeping in lounge. Great complex & staff. Approx 20 min walk to centre, so take your walking shoes as its a bit out of it. Pool rules are not followed - inflatables all over place, balls being thrown, towels on sunbeds at crack of dawn. Sunbeds old and dangerous - if you can get one! No towels provided at poolside, unlike the majority of 4* hotels, some of the tiles around some of the pools were very slippy, with lots of falls occurring. Beware the public toilets at the poolside stink & are not kept clean. Complex entertainment fantastic, drinks expensive!

Room Tip: Get a two bedroomed apartment if there is more than two of you and go chekc out the other pools inst...
  • Stayed: July 2012, travelled with family
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2  Thank lillybooboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

Was a bit apprehensive when i read all the 'Great reviews' on here. We have just come back and am pleased to report that its all TRUE it was amazing! The hotel is stunning, the surroundings are beautiful, its nearly always sunny...BUT...The staff were amazing...they could not do enough! Normally u have to kick them up the bum a bit when u want something doing elsewhere...but at the drop of a hat they did everything instantly...without any huffing or puffing! Never stayed anywhere, where they just wanted to help you so much!!! The best hotel we have ever stayed at, will want to go back again! The staff really do try hard to entertain you but are not pushy! The evening entertainment is brilliant! Its very varied and different all the time! Miguel and Tatiarna were the best and so friendly never getting sick of what could be hard work! If you have kids they will love it. The reception staff are great as well very proffesional and extremly helpfull.The rooms are very clean and are done every day by a cleaner! The kids loved it but for non swimmers the pool is DEEP. There is a kiddies pool and other pools on site (there are 5 in total). Dont let that put you off though! We didnt stay all inclusive but will book it next time. We stayed in the hotel for food 4 or 5 times and the food was brilliant good quality and a good selection. For big meat eaters or vegtarians! Pictures of the gym put me off a little, but it was well equipped. Loads of dumbells more then enough machines and loads of room to do it in! Go there...dont hesitate and make sure you go al inclusive it will be worth it! So what are you waiting for???

  • Stayed: July 2012, travelled with family
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3  Thank jdbluebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

A great all round hotel in a great town. We have been half a dozen times now and it has never let us down.

Room Tip: A good choice - a bit noisy (but handy) near the bar/pool area and quieter a bit further from the ma...
  • Stayed: August 2011, travelled with family
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4  Thank TJ S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

Myself and other half (both in mid 50's) Just returned from a lovely holiday based at the Duva in Puerto Pollensa. Spacious accommodation, we had an apartment with a separate bedroom. Lots of space on the balcony, and good quality patio chairs and table, made of sturdier stuff than most we have experienced.
Didn't use many of the hotel facilities, but did a lot of people watching and everyone seemed to be having a good time. All the public areas were clean and tidy. Had one meal in the restaurant after our late arrival, and was very impressed with the quality and variety of food on offer. We enjoyed the evening entertainment, a couple of the acts were so bad - they were good. A great laugh.
The main pool was quite lively with families and music playing so we took ourselves off to the quieter pool near the tennis courts. But what is it with British tourists! Our balcony overlooked this quieter pool and regularly people put towels on sunbeds by 8:00am and often did not use them for at least 2 hours. There was one family who plonked towels on 4 sunbeds in the early morning, and then took themselves off to the beach, not returning until 4:00pm. I'm so disappointed that the impression British people give by doing this is that we are a selfish and inconsiderate bunch.
Anyway back to the hotel, the reception staff and bar staff were very friendly and helpful. The only fault I have with the hotel is that the cleaning staff seem to give the rooms just a 'lick and a promise'. With only two of us, the room didn't require a much of a clean, and certainly the quality of the cleaning was not worth us complaining about on site, but I would have expected a higher standard from a 4 star hotel.
The location is about a 15 minute walk from the beach and centre of resort, but not a hill in sight so it was nice and easy, and a good way to walk off the calories after a meal in town, maybe a bit far for young children. For non-walkers a taxi was only 5 Euros, so a few trips into the resort would not break the bank.
All in all a lovely hotel which I would recommend and would definitely use again.

Room Tip: We were in room 1316, on the top floor overlooking the balconies. Our balcony got the sun all after...
  • Stayed: June 2012, travelled as a couple
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7  Thank DianneB1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

Just got back from the Duva after a weeks stay with our 2 kids aged 3 and 1. Hotel is lovely, very clean, pool is great and the supermarket pool over the road is fab for the kids. Staff are amazing and very attentive, food is really good would deffo recommend half board or AI. Great family holiday would deffo recommend. Only down side is location as hotel is 15 mins walk from harbour or beach.

Pollensa town deffo worth a visit on the local bus. Harbour in puerto pollensa is nice especially at night, lots going on but still quiet enough for young families. The sea is so warm it's like a bath. All in all a great hol, very nice weather which is a bonus too!

Stayed: June 2012, travelled with family
Thank Helen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aparthotel Duva & Spa

Address: Carretera Palma a Pto. Pollenca Km. 58, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Port de Pollenca
#14 Family Hotel in Port de Pollenca
#19 Romantic Hotel in Port de Pollenca
Price Range: £59 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Duva & Spa 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Aparthotel Duva Convention & Spa Center is located in the town of Puerto Pollensa in Majorca. The sandy beach with shallow waters and clean sands is under a mile away from the Duva Pollensa Aparthotel. Puerto Pollensa, which has plenty of shops, boutiques, cafes, bars, restaurants and places for a great nightlife is only 850 metres from the complex. The Duva Aparthotel offers a chilled out atmosphere, which is ideal for those looking for a relaxing break from the hustle and bustle of home life. Cyclist 4 Star complex with security, repair, storage and bike cleaning facilities, washing machine & drier. Professional bike hiring. Cycling & routing backup services & Cycle excursions. Training camps 7 & 14 days. As a complement of our facilities services, we offer you the opportunity succeed in the organization of your own important events. 3 Multifunctional rooms endowed with the most advanced technology and in one of the best evironment of the north side of Majorca. Open from February till November, Come and Enjoy!!! ... more   less 
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Also Known As:
Aparthotel Duva And Spa
Aparthotel Duva Hotel Port De Pollenca
Hotel Aparthotel Duva
Aparthotel Duva & Spa Majorca/Port De Pollenca

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