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Aparthotel Duva & Spa
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Reviews (776)
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390 - 395 of 776 reviews
Reviewed 2 October 2013

Stayed here for a week and the hotel is clean and the staff are very friendly but the location lets it down. If you love the gorgeous beach at Pollensa then you're in for a 20-25 minute walk by a very busy main road. There is a shuttle bus but where it drops you off you may as well walk as the everyone knows the best part of the beach is near the middle.

The entertainment was pretty poor and the same four songs every night and you feel for the entertainers as their budget must be €1 for the week!

Spa is ok but only available certain times of the day.

When you walk to the town for a meal there is an authentic Majorcan restaurant which is 25 minutes from the hotel and would definitely recommend.

  • Stayed: June 2013, travelled with family
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1  Thank DazMad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bielestepa, Commercial Manager at Aparthotel Duva & Spa, responded to this reviewResponded 12 October 2013

From Aparthotel Duva & Spa we would like to thank for your time spent in reviewing and adding these comments and we must inform that we are running a 14 days entertainment programme supervised by Enjoy Animacion and the results have been so postive during the season and last 2012. Also the Spa is opened every day and is FREE and accessible for all the Duva guests a total of 63 hours x week. We wish to see you in the future again. Biel Estepa

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Reviewed 27 September 2013

We have just returned on 26th Sept having spent our third time at the Duva. The staff are wonderful and seem to like working there. We see the same old faces each time we return and are recognised in turn which is lovely.The hotel has a nice family feel to it. The food is always plentiful and varied. The rooms are spacious and the cleanliness is impeccable. Some of the fittings and the general decor could do with refreshing but this in no way detracts form the overall enjoyment, The outdoor pool is a little on the cold side and shall I say, not for the fainthearted!! All in all a very big thumbs up for the Duva - the weather certaily helped put a smile on everyones face.

Room Tip: Rooms overlooking the garden or the pool and on the second floor are quiet and obviously have a nicer view than those at the rear.
  • Stayed: September 2013, travelled with friends
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2  Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bielestepa, Commercial Manager at Aparthotel Duva & Spa, responded to this reviewResponded 12 October 2013

From Aparthotel Duva & Spa we would like to thank for your time spent in reviewing and adding these comments that make encourages us to further improve on our aim of achieving maximum customer satisfaction and thanks for your confidence. We wish to see you in the future again. Biel Estepa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013 via mobile

Overall fantastic time. Staff went out of their way constantly and were brilliant. Hotel is a easy dander from the port which is a beautiful area. Clean and cheap:) We rented bikes and travelled to a few local areas which I'd highly recommend.

  • Stayed: September 2013
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4  Thank gottsyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bielestepa, Commercial Manager at Aparthotel Duva & Spa, responded to this reviewResponded 30 September 2013

From Aparthotel Duva & Spa we would like to thank for your time spent in reviewing and adding these comments that make encourages us to further improve on our aim of achieving maximum customer satisfaction and thanks for your confidence. We wish to see you in the future again. Biel Estepa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

Just returned from 5 nights at the Duva apart hotel, we booked one apartment for the 3 of us and asked for mountain view which is what we got we were in a very quiet block away from the bar and pool overlooking fields and mountains, very clean apartment with maid service everyday apart from Sunday, there was plenty of choice for breakfast, the staff were all very friendly, happy and always helpful, you can order a taxi from reception which came within a minute or two and only cost 5 euros in to town, the town and beach front was beautiful with a vast selection of restaurants, bars and shops. We went on the 'no frills' tour to soller and valldemosa which was a great day and juan the guide made the trip funny and interesting, all areas of hotel were spotless and we would definitely return.

  • Stayed: September 2013, travelled with friends
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2  Thank 40VTK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bielestepa, Commercial Manager at Aparthotel Duva & Spa, responded to this reviewResponded 30 September 2013

From Aparthotel Duva & Spa we would like to thank for your time spent in reviewing and adding these comments that make encourages us to further improve on our aim of achieving maximum customer satisfaction and thanks for your confidence. We wish to see you in the future again. Biel Estepa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2013

Firsit time abroad for about 10 years,i was very nervous on how clean the rooms would be,they were spotless.A lovely welcome when we arrived,made us feel very at ease.All the staff were helpfull,and very friendly.My children 12 and 8 loved the entertainment,during day and evening.I would have liked music to go on maybe till midnight,but were ment to feel that we couldnt stay up past that time. However as staff had been working all day,i can understand. Food ok! We would return.hopefully the weather would be better,did rain a bit,but made some great friends sitting around hotel.Thank you Duva,for a lovely holiday.

Room Tip: Not near the pool area,if you want to go to bed early.
  • Stayed: August 2013, travelled with family
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2  Thank April B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bielestepa, Commercial Manager at Aparthotel Duva & Spa, responded to this reviewResponded 30 September 2013

From Aparthotel Duva & Spa we would like to thank for your time spent in reviewing and adding these comments that make encourages us to further improve on our aim of achieving maximum customer satisfaction and thanks for your confidence. We wish to see you in the future again. Biel Estepa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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