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“Recommended to us and by us”
Review of Hotel Illa d'Or

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Hotel Illa d'Or
Ranked #3 of 28 Hotels in Port de Pollenca
Certificate of Excellence
Reviewed 16 July 2013

Having had dinner on the edge of the bay in the terrace restaurant a few years back, we knew the food was good but, on this stay of a week we found that everything else about the hotel was also top notch. The staff are very special....hard working, smiley and ( despite never recording an order ) are able to deliver precisely what you require, and very efficiently and quickly too, even when busy.
The large table d`hote restaurant is also to be commended, excellent food and choice on the HB option. Nice pool, deck with chairs and sunbeds on watersedge and busy bar with same friendly staff.
Puerto Pollensa is very touristy but Illa D`Or is thankfully about a mile walk away along the pine walk on the waters edge, good for an after supper stroll, but far enough away from the hordes to preserve tranquility!!

Room Tip: Sea view rooms with balconies are great but very hot ( unless shuttered ) in peak summer months. We...
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  • Stayed: July 2013, travelled as a couple
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Thank rsm47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 July 2013

My wife and I celebrated our 38th Wedding Anniversary at the Illa d’Or just as we have done with most of our anniversaries since first coming here in the early eighties.

The Illa d’Or is superbly situated in a tranquil setting at the end of the beautiful Pine Walk and our first floor room with balcony and full sea view allowed us to gain full appreciation of the bay and marina.

We stayed on a half board basis with both breakfast and dinner having an excellent range of both local and international choices and a very high quality of both food and service.

The major strength of this hotel has always been its staff, many of whom have been there since our first visit. It would be unfair to single out any member of staff as each and every one you come across could not be more friendly or helpful in ensuring that you have a wonderful holiday.

Since our first visit we have seen the hotel management and staff strive so hard to make continual improvements to the quality of both the facilities and service.

From the minute of your arrival the friendly and efficient reception staff ensures that your holiday has the best of starts. This standard of service is continued throughout your stay with rooms being effectively cleaned for your comfort and convenience. The friendly and experienced restaurant and bar staff effortlessly serve you as if you’re their only customer and you complete your stay again at reception where they have everything under control and accurate so that another wonderful vacation comes to an end hassle free.

Well done yet again Illa d’Or – can’t wait for our next visit.

  • Stayed: July 2013, travelled as a couple
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Thank LSASScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2013

Janet Duggins and myself returned home from the Illa d' Or on the 23rd June after ten days holiday. it was my first holiday at the hotel and Janet's third. Janet had recommended the hotel on numerous occasions and since my visit I have nothing but praise for the way the hotel is run - the staff are charming and helpful at every level. The food is first class. I have never been abroad before and eaton so much for breakfast; there was so many tempting things to try.

Needless to say. We had a wonderful holiday and in view of this we have already booked again for next year. We will be returning again for tan days in June and have requested one of your refurbished rooms with balcony and full sea view. Thank you so much for making our holiday a memorable occasion. Janet Duggins and Norma Chadwick

  • Stayed: June 2013, travelled with friends
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Thank Norma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2013

An excellent experience - the staff were particularly good and attentive. The quality (and quantity!!) of the breakfast meant we didn't need to eat again until dinner! Sea bathing is safe and easy - several access places within yards of hotel. The memory of evening drinks overlooking the bay will long be remembered.

Room Tip: 1st and 2nd floor sea views particularly good.
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  • Stayed: July 2013, travelled as a couple
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Thank Bazpol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

Stayed here for 5 nights in June 2013. The looks of envy of the passers by was consistent throughout our stay. This is a very nice hotel in a great location at the end of the bay (15 minute walk to the Marina). The room was clean and spacious and our room (220) overlooked the pool with a side view to the bay. Breakfast was excellent - the highlight being able to sit right beside the sea while eating. We also had a couple of lunches which were very good, but we did not eat here in the evening, preferring to walk into the centre.
Why I am not giving this hotel a 5 star rating is because I booked a sea view room and in my opinion I got a side sea view. Overall a great place to stay, but make sure you know what you are getting (when booked independently).

  • Stayed: June 2013, travelled as a couple
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Thank PS62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

We have just returned from our second visit to the Illa d'Or and this time we stayed in one of the refurbished rooms on the 3rd floor. We missed not having a balcony but the rooms have been really well done - very bright and modern. They said the 1st and 2nd floors will be refurbised winter 2013, so we will probably return in 2014 and request a 2nd floor room with a balcony. We love the sea view - well it's really a bay view - looking across towards Alcudia - it's a beautiful location and the light changes at different times of day. We booked bed and breakfast this time as it's easy to walk into town along the pine walk where there is a very good range of restaurants and bars. We book independantly - the hotel responds very quickly and effeciently to emails. They will arrange taxi collection from Palma airport (about 45 minutes drive) but we booked a hire car (don't use Goldcar - we did last time and they will charge you for a full tank of fuel no matter how much you use - we booked Hertz this time as you can trust them!). The hotel is not designed for children - and the guests are mainly in the 50+ age group when we have stayed in June/early July. An evening drink in the bar overlooking the bay is a very pleasant way to relax and we found the service excellent.

Room Tip: It is worth upgrading to their larger rooms - the standard rooms are a bit on the small side
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  • Stayed: June 2013, travelled as a couple
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Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

I booked the Illa d'Or with Cosmos for my mums 70th birthday ( I had holidayed in P Pollensa 10 yrs ago when my children were babies and promised myself a trip to the hotel when my children were older)
From the moment we arrived we were treated like royalty - the staff are exceptionally welcoming, courteous and helpful - nothing was too much trouble - our room was perfect - we had a newly refurbished 4th floor side sea room with a balcony that overlooked the swimming pool and the sea - the sun was on the balcony all afternoon/evening and the views over the Pine Walk were spectacular
We were on a half board basis, and although we were seated indoors for dinner we were able to take breakfast on the Terrace and dinner was a 3 course meal, served at our table ( not the usual buffet style)- the food was excellent, with several choices for each course.
We chose to dine al fresco on the Terrace in the Al a Carte restaurant on our last evening and were given a 12.50 Euro discount pp on our bill - this was the highlight or our stay as the food and the service was exceptional and the view over the bay watching the sun go down was stunning
The bed was very comfortable and the pillows were as soft as a cloud - the hotel was very quiet despite being full to capacity
We met many lovely people who were returning time and time again - one couple we met had stayed 25 times at the hotel which speaks volumes! - will definitely be returning next year - it was paradise!

  • Stayed: June 2013, travelled with family
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2  Thank samantha c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Illa d'Or

Address: Paseo Colon 265, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Port de Pollenca
#3 On the Beach Hotel in Port de Pollenca
#5 Romantic Hotel in Port de Pollenca
#11 Family Hotel in Port de Pollenca
Price Range: £74 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Illa d'Or 4*
Number of rooms: 119
Official Description (provided by the hotel):
The Illa d’Or, founded in 1929, is a hotel which still maintains the authentic classical style from yonder. Situated in placid Puerto Pollença, where one can experience the sensation of beauty which has served as inspiration to a multitude of yesterday’s and todays’s artists and writers. At the Illa D’Or, the sky and the sea are a gentle carress, dusk is a symphony of colours and night, whilst on the terrace and contemplating the moon reflection in the sea, one realises that it is one of the most beautiful areas, not only in Mallorca, but possibly, in the world. ... more   less 
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Also Known As:
Hotel Illa D'Or Majorca/Port De Pollenca
Illa d Or Hotel
Illa Dor

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