We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Relaxing holiday in a lovely hotel”
Review of Hotel Illa d'Or

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Illa d'Or
Ranked #3 of 28 Hotels in Port de Pollenca
Certificate of Excellence
Reviewed 28 June 2014

This was my 5th stay at the Illa D'Or Hotel with my mum who is now 91 and we really enjoyed it as usual. The staff are all so friendly and the service is excellent. The hotel has it's own style and loads of character. There is an amazing buffet for breakfast where you can help yourself to some lovely fresh fruit and an amazing array of foods.
The hotel is about a mile from the town centre but is in a beautiful spot and a lovely seaside walk into town along the pine walk. There is a large area area set aside for swimming in the sea and sometimes during the week the sea is as flat as a pancake and then the swim is just brilliant. My mum swam in the indoor pool which is small but the water is warm and this suited her.
We shall be back.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlladorMallorca, Director de Relaciones con Clientes at Hotel Illa d'Or, responded to this reviewResponded 30 June 2014

Dear Guest,
Thank you very much for your kind rewiev. Guest like you make our work easier. We are looking forward to welcome you for your 6th stay at Illa D'or hotel. We will do our best to make your next stay even better.

Best regards,

Hotel Illa D'or

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,158)
Traveller rating
Traveller type
Time of year
Language
  • More languages

583 - 589 of 1,158 reviews

Reviewed 22 June 2014

After having had this hotel recommended, we finally booked a room with side sea view and balcony. Without doubt, the resort is superb and suited us down to the ground, but the hotel failed to live up to our expectations and certainly did not reach four star levels of accommodation and culinary expertise. The room was clean but nothing special. The breakfast buffet was ordinary to say the least, the only saving grace being able to eat on the outside terrace. Overall the staff were helpful and efficient, but one particular waiter in the evening totally spoiled the experience - a fault with being allocated the same table every night in a restaurant reminiscent of a school dining room.

Would not return again for the value offered.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlladorMallorca, Director Comercial at Hotel Illa d'Or, responded to this reviewResponded 23 June 2014

Dear Steve. Thank you very much for your kind review. We are very sad of your disapointig experience of the level of our accommodation and culinary expertise.
Thank you for your opinión.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

Clearly a privately run hotel with first class management skills that transcends throughout the hotel.
Excellent courteous, professional staff that care and also have a genuine smile about them.
Stayed a glorious week, with my wife and I am struggling to think of any improvements. We had a superior room which was exactly that.

We love the Caribbean, Mauritius and Cape Town area. We will return here many times knowing it is 5 hours door to door.

We ate outside for an early breakfast and had a light snack at lunchtime, could not wish for a better view and charming guests, who have been staying in the Illa d'Or for many years.
This is not a place for the noisy and brash looking for a great night life.

One pleasant surprise, the Outside Hotel Bar which is open all day and evening, is sensibly priced and you would struggle to find a more relaxing place.

We ate out in the evenings, do try Restaurant Silla. Puerto Pollensa is only a 10 minute walk from the Hotel, or a couple of minutes by taxi, which are reasonably priced and plenty full.

Will we go back, no question.

Anyone who has read our reviews, knows, we only review places we like. Well we like this a great deal.

Room Tip: No you might take mine, I would be surprised if anyone of the Superior rooms would disappoint,as the...
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MarkandClair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlladorMallorca, Guest Relations Manager at Hotel Illa d'Or, responded to this reviewResponded 23 June 2014

Dear Mark S.
Thank you very much for your kind review. We are glad toi hear that you enjojed your stay at our hotel. We hope to see you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

Just returned from a week at the Illa d'Or. Having booked just 8 weeks ago I did not expect a great room. On arrival we were told that our room had just been decorated, lovely room but the smell of paint and asthma don't go together. Spoke to reception staff and EMILIO could not do enough for us and offered us three different rooms and very helpful throughout our stay.
The hotel is spotlessly clean and as a picky eater the food both at breakfast and evening meal was excellent.
The setting is the best in Porto Pollensa and the scenery is breathtaking. The hotel is very quiet and relaxing.
If booking try and get a room with balcony and either sea view or pool view. Sadly due to late booking I was on road side of hotel and woken by delivery vehicles early each day.
Would I go again, yes.

Room Tip: Book room with balcony and sea or pool view is a must
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlladorMallorca, Guest Relations Manager at Hotel Illa d'Or, responded to this reviewResponded 23 June 2014

Dear Mark A.,
Thank you for your opinion. We are happy that you enjoyed of our meal and the service was helpfull and kind. Thank you for your comment.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Stayed here in May 2014 a very pleasant hotel in a beautiful part of Puerto Pollensa. Very clean hotel and very friendly staff. We were made to feel very welcome. We upgraded our room to include a sea view expecting a balcony but this hotel you will have to make sure you request a balcony as some rooms don't have one .Food was very nice and a good choice from a set menu which is changed every 3 days l would certainly return here .

Room Tip: Ask for a Balcony
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank terry e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlladorMallorca, Director de Relaciones con Clientes at Hotel Illa d'Or, responded to this reviewResponded 24 June 2014

Dear Terry E.
Thank you for your review. We are glad to hear that you enjoyed.
We hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

Really good hotel. Staff are very friendly and helpful.
Rooms are very clean and outside area is beautiful.

Food menu has changed and should return to as previously ie varied daily rather than every 3 days

Have visited this hotel 4 years running now and it's great
Fantastic for a quiet relaxing no hassles holiday - we'll worth a visit

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Judith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

Loved having my morning coffees here with my son. We watched the sea planes land whilst enjoying a very lovely cortado made by the lovely staff. If you want to practice your spanish this is the place to do it. Thank you for making my horrible holiday a wonderful one. Thank god for small mercies like this place <3

Room Tip: Did not stay but had meals and hot drinks here.
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Service
1  Thank ness1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port de Pollenca hotels
0.6 mi away
Hoposa Daina Hotel
Hoposa Daina Hotel
#4 of 28 in Port de Pollenca
712 reviews
2.9 mi away
Formentor, a Royal Hideaway Hotel
Formentor, a Royal Hideaway Hote...
#9 of 28 in Port de Pollenca
781 reviews
1.3 mi away
Hoposa Uyal Hotel
Hoposa Uyal Hotel
#5 of 28 in Port de Pollenca
1,243 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hoposa Bahia Hotel
Hoposa Bahia Hotel
#1 of 28 in Port de Pollenca
624 reviews
0.6 mi away
Puerto Azul Suite Hotel
Puerto Azul Suite Hotel
#10 of 28 in Port de Pollenca
1,024 reviews
0.5 mi away
Sis Pins
Sis Pins
#6 of 28 in Port de Pollenca
740 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Illa d'Or? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Illa d'Or

Address: Paseo Colon 265, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Port de Pollenca
#3 On the Beach Hotel in Port de Pollenca
#5 Romantic Hotel in Port de Pollenca
#11 Family Hotel in Port de Pollenca
Price Range: £73 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Illa d'Or 4*
Number of rooms: 119
Official Description (provided by the hotel):
The Illa d’Or, founded in 1929, is a hotel which still maintains the authentic classical style from yonder. Situated in placid Puerto Pollença, where one can experience the sensation of beauty which has served as inspiration to a multitude of yesterday’s and todays’s artists and writers. At the Illa D’Or, the sky and the sea are a gentle carress, dusk is a symphony of colours and night, whilst on the terrace and contemplating the moon reflection in the sea, one realises that it is one of the most beautiful areas, not only in Mallorca, but possibly, in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, LoveHolidays, Travel Republic (UK), Expedia, TripOnline SA, Ebookers, HotelsClick, Hotels.com, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Hotel Illa d'Or reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Illa D'Or Majorca/Port De Pollenca
Illa d Or Hotel
Illa Dor

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing