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Hoposa Uyal Hotel
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Reviews (1,259)
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758
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89
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10
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All reviewsmain buildingjunior suiteacross the roadsea viewpuerto pollensalovely hotelnext yearhalf boardevening mealsister hotelwalk in showerhead waiterlovely beachplenty of choicebuffet styletea coffee making facilitiestown centre
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634 - 639 of 1,259 reviews
Reviewed 25 May 2014

Spent a week in this hotel in April half board and it was very relaxing food was excellent with a great selection (top marks for the omelette chef in the mornings) service was excellent,room was very good with a great view.Location is good with a nice walk to the marina. Would highly recommend for couples and small groups.Hope to return soon.

Room Tip: Junior Suite sea view
  • Stayed: April 2014, travelled with family
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4  Thank Noel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

We have just returned from a weeks stay at the Hotel Uyal. We had a junior suite which had great views of the beach and the sea. The beds were extremely comfortable with duvets rather than blankets which you usually get abroad and we slept very well all week.

We stayed half-board and the food was excellent - high-quality and lots of choice.

My husband took his cycle for the Half-Ironman Event and the storage facilities were very good, with a locked garage and racks to hang the cycles. There was even a washing machine to wash your kit after cycling, if required.

The people staying in the hotel seemed generally older and our only criticism is that the bar area was slightly dismal. It felt like you were sitting in someone's living room rather than a bar area.

All in all, we had a great time and would definitely stay at the Hotel Uyal again.

Room Tip: Try a junior suite for a large balcony and great views.
  • Stayed: May 2014, travelled as a couple
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1  Thank Tiger11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

My wife and I have been regular visitors to the Hotel Uyal since the year 2000. During that time, we have noticed many improvements that have taken place. The more recent of these being the complete refurbishment of the guest rooms and hotel bar and restaurant to a very high standard.

However, as well as these physical improvements, the holiday experience is also greatly enhanced by some of the most friendly and helpful hotel staff we have ever encountered on our travels. Nothing is too much trouble for them and service with a smile certainly seems to be their motto. Highlights for us included the friendly reception staff, the restaurant manager who made each meal a special occasion, the chambermaids who kept our room spotlessly clean and the chef who cooked me a perfect breakfast omelette every day ! The cheerful waiters and waitresses and bar staff work hard together as an excellent team.

Finally, it was also pleasing to us that Hotel Director found time in her busy schedule to talk to us and other guests, making us feel just that little bit more appreciated.

In short, we enjoyed our holiday so much that we have already booked for same time, next year.

Room Tip: Pay the extra for a sea view - well worth it.
  • Stayed: May 2014, travelled as a couple
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3  Thank snoophotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this reviewResponded 21 May 2014

Dear repeat Guest, thank you very much on behalf of Hoposa Uyal staff and myself for taking the time to write such a nice review. We are all happy to know you find the hotel better every year, that means that our work and efforts are recogniced and uauuu!!! we feel very good.Thanks to all Hoposa Uyal repeat guests for coming year after year , we are allways looking fordward to see you all again. Best regards and see you netx year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

First time visit to Puerto Pollensa in May 2014 and we really hit it off at the Hotel Uyal. Although the hotel was full, it was very quiet and not like some of the bigger hotels with kids running around everywhere. It was mainly couples and small groups of friends on holiday together. Superb views,modern room in annexe was spotless, with ample wardrobe, drawers and storage. Large bathroom with walk in shower (no bath). Service in all areas of hotel was first class. Reception staff were pleasant and informative and could not have been more helpful when we asked for assistance.
A special mention must go to the staff in the dining room, especially to the Head Waiter Pepe,not only for his superb organisational skills but for the way he makes guests feel special. His colleague Celeste was most attentive and polite and always cheerful. She ensured our supply of San Valentin did not run short!
Only criticism of the food was that there could have been a better selection of main courses but on the whole the food was always fresh with a large selection of cold dishes and the sweets were delicious.

We will definitely return to this hotel and will have no hesitation in recommending it to others.

Room Tip: Ask for a sea view and room on top floor
  • Stayed: May 2014, travelled as a couple
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2  Thank KennethS335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this reviewResponded 21 May 2014

Dear Reviewer, thank you very much for your nice comments of Hoposa Uyal, all staff and myself are grateful for your comments about the staff. Relating the food with your help we are allways trying to improve selection and quality , of course your opinion is always welcome. Thank you very much again to choose Hoposa Uyal for your firts visit to Puerto Pollensa and we hope to see you again in a near future.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Trip Advisor will not allow me to be openly critical of other reviewers, but I decided to look at some of the negative reports of The Uyal as opposed to the many gushing ones.
Some people need to learn that you get what you pay for and of course hotels have standard and superior rooms.
This hotel by any right thinking person's standard is first class. If you want a superbly presented building kept spotlessly clean by some of the most efficient room staff I have ever encountered, friendly reception, bar and waiting staff, together with an outstanding range of food to suit every person where you will without doubt be very comfortable - then look no further.
Yes, especially in May when we went, the clientele were not in their first flush of youth and the dining room is like a hotel dining room as opposed to restaurant - but tell me where you can get a meal of this quality at the price- you can't.
The additional benefit is that you are not subjected to children (I love them but usually just mine) running amok and their feckless parents failing to keep them under control. You are not subjected to crowds of young men or women getting drunk and the music played is seventies era.
If you book a superior room with sea view that is what you will get - do it and enjoy.
My advice is to book a private transfer from Palma to the hotel as being so far remote, you will be on a coach for heaven knows how long, whereas a car will have you there in a comfortable 45mins.
To anyone who has not been impressed with what they got here, then I have to say you are in the wrong hotel and something more appropriate for you should be sought next time.
To the staff at the Uyal - thanks for the great stay and also for organising the flowers for the wedding anniversary.

Room Tip: Remember you get what you pay for in this world!!!
  • Stayed: May 2014, travelled as a couple
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4  Thank XRXM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this reviewResponded 19 May 2014

Dear Hoposa Uyal Guest, just to let you know how impressed we are about your extended review about our hotel. We thank you for taking your time and to choose the Hoposa Uyal for your holidays.
It is very important for us when a Customer see how we work and try to be honest with his comments always having in mind the quality for money. The staff at Hotel Uyal are working hard to ensure the good service to our guests and we are really proud of our work when we read a review like yours.
We hope to see you again in a near future. Thanks again, best regards

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