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“Met expectation”
Review of Hoposa Uyal Hotel

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Hoposa Uyal Hotel
Ranked #5 of 29 Hotels in Port de Pollenca
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Met expectation”
Reviewed 1 September 2014

Found on booking.com, a very good 4* hotel, very good location, private pool not huge but big enough and beautiful beach just over the road. Very good rooms and well maintained, very helpful staff. All in all a safe bet - would visit again (as many of the guests seem to do). Food is only average, nicely presented and a good range however. Rooms are modern a just roomy enough - we had a very good balcony area in the main building. Clientele on the older side, although we had youngsters with us who enjoyed the stay, but not particularly family oriented,

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this review, 2 September 2014
Dear Customer, thank you very much for your review. We are glad to know you had a good time and enjoyed your holidays. Hoposa Uyal has a very relaxed clientele and we have a lot of families (grandparents- parents-grandchildren) spending their holidays all together in Hoposa Uyal year after year.It is not definitely for a type of guest , young, old, family... but a guest who´s looking for a relaxed atmosphere in a very nice resort. We hope to see you again in a near future. Best regards
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1,145 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (476)
Date | Rating
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English first
Durham, United Kingdom
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 September 2014

My husband and I stayed at this lovely hotel in May 2013 and booked a junior suite with a sea view. As the transfer coach pulled up at the hotel I was so pleased we had chosen this hotel.We thought the facade of the hotel was beautiful.The reception staff are some of the best we have ever encountered.Always pleasant and very knowledgeable about the surrounding area.
Our junior suite was cleaned to perfection. The bed was very comfortable and I was delighted to have an ironing board.
Unfortunately we were in our room more than we would have liked as it rained non stop for 90% of the week we were there.I was so grateful for the bath robe which I wore while sitting on the balcony watching the rain come down.
The food was great but personally we are not keen on 2 sittings at dinner.This however, would not stop us staying at this hotel again when we return to Pollensa
The hotel is ideally situated for the beach and a pleasant walk into the port.
We stayed May 2013.To complete review have had to enter as May 2014

Room Tip: Sea view every time
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  • Stayed May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amethyst-2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this review, 2 September 2014
Dear Reviewer, thanks to write your comments about Hoposa Uyal , "better late than never" , we said in Spain. We truly appreciate your kind comments about staff, rooms comfort and food. Just to inform you, we do not have 2 sittings anymore, and guests seem to be happy with it . We hope to see you again netx year. Best regards
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Finchampstead
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2014

Stayed at Uyal from 28th - 31st Aug and had a brilliant break.
Basics were all covered with a clean hotel overall, friendly and helpful reception/bar/waiting staff, nice clean pool with plenty of sun loungers (some people say it is small but I don't think it was at all, maybe in peak season it can get busier mind you).
Room was lush, big and roomy with large wardrobe, amazing bathroom with walk in shower, TV, fridge, air con. We were in new building on the ground in room 105. We had a terrace area with 2 loungers and an umbrella plus a table and chairs!
Could see the Med from the terrace.
Had a massage on the beach opposite and plenty of drinks in the little beach bar that is there. Walked or taxi'd to town every day, ate at Stay restaurant which was just amazing service and food.
Wanted to Jet ski, didn't realise laws have changed and you can't just walk up to a kiosk and take one out, you have to go out with a group and an instructor and you all follow the man in his boat in a line with a gap between each jet ski. It was great fun, well organised and the guy who took us out was fab. It was €145 for our double one for 1 hour, sounds a lot but it is well worth it. They also take pics of you and you pay €10 on the day and they email them to you - I received mine the very next day and got about 7 of them.
I would definitely stay here again and return to Puerto Pollensa as it is a gorgeous place!

Room Tip: Room 105 (plus 101 - 104) all good rooms
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Claire K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent england
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 August 2014

This hotel is one of the best hotels in port of pollenca the staff were very helpful and would do
anything to make are stay fantastic.the food is very good ,the rooms are modern and a good size. we were in room 401 and the view of the sunrise was amazing.myself and my wife loved
everythink about this hotel. thanks hotel uyal for making are stay the best. Dean and Jayne
kent england.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank dean w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this review, 30 August 2014
Dear Customer, thanks for taking the time to review Hoposa Uyal. All staff and myself are very glad for your nice comment related to the service . Allways glad to know you spend a nice holidays with us , we are looking fordward to see you again in a near future. Best regards
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Norwich, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 August 2014 via mobile

The staff could not be more helpful. The breakfast is plentiful, the pool area is clean, quiet and a stones throw from the beautiful beach. The rooms are immaculate, modern, well equipped and quiet, and they also provide entertainment too, both in this hotel and the sister hotel. We saw a great rock act in our stay here. I am already pricing up next year's visit. Thank you! A great week had by all!

Stayed August 2014
Helpful?
1 Thank Tracey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadstone, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2014 via mobile

Came back to the room one afternoon found an extra key in room and realised the room had been searched. Went to reception the agreed the key could open my room but no explanation why it would be there was not happy luckily all the valuables were in the safe. Overall clean tidy hotel bit noisy around pool but with the beach across the road it's fine.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nic W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this review, 29 August 2014
Dear Reviewer, first of all , thanks to choose Hoposa Uyal for your holidays and thanks to take the time to write the review on behalf of all staff and myself .We are really concerned about your comments, as you can imagine , the confidence between guest and staff must be inmaculate ,for that we work and that is really important for us.I´m very sorry that you did not get a satisfactory answer and let me say, I know it´s too late, that we take good care of the security of our guests. Only cleaning ladies and reception staff has cardkeys and they are named in case we want to know who and when opened any roomdoor. The key you found in the electricity power was a non operative card, the staff use them to switch the electricity on during the cleaning or maintenance, but it has no possibility to open any door as it isn´t codified.I hope that helps to recover your confidence.To let you know how your and other guests comments help us to improve, we have changed the cards we use for this purpose (only for the electricity), into a different ones to distinguish them from the room keycards. We will be very glad to see you again in a near future. Best regards.
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Blackburn, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2014

A wonderful week at the Hotel Uyal. Our room was immaculate with good sized balcony and amazing panoramic views! Food excellent with a good selection at breakfast and dinner. Staff were friendly and helpful. Pool was lovely, not overly large, but never too busy. Always plenty of sun beds available. Very close to the beach. A lovely hotel offering a relaxing and enjoyable holiday. Will definitely return - hopefully next year!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Uyal Hotel, responded to this review, 28 August 2014
Dear reviewer,
thank you very nice for your nice review on behalf of all staff and myself. Thanks to choose Hoposa Uyal for your holidays and hope to see you again netx year. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hoposa Uyal Hotel

Property: Hoposa Uyal Hotel
Address: Paseo Londres s/n, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Port de Pollenca
#4 Luxury Hotel in Port de Pollenca
#5 On the Beach Hotel in Port de Pollenca
#6 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hoposa Uyal Hotel 4*
Number of rooms: 115
Official Description (provided by the hotel):
Upgraded to 4 stars, this emblematic Puerto Pollensa Hotel dates from 1954 and is a fine example of the typical architectural style to be found on the island of Majorca (Mallorca). It is formed by two buildings, both of which are beautifully decorated and in an outstanding location on the beachfront in the Bay of Pollensa. It is only 10 m from the extensive beach of fine sand located right in front of the hotel, and guests can also find a range of cultural, leisure and nature activities available just a few kilometres away. ... more   less 
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Also Known As:
Uyal Hotel Pollenca
Hotel Uyal
Hoposa Uyal Hotel Majorca/Port De Pollenca

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