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“First time but not last!” 5 of 5 bubbles
Review of Hoposa Daina Hotel

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Hoposa Daina Hotel
Ranked #4 of 32 Hotels in Port de Pollenca
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“First time but not last!”
5 of 5 bubbles Reviewed 17 August 2014

Just returned from a seven day holiday at the Hotel Daina (which re originally sourced via TripAdvisor). Quality and location were top of our requirements and the hotel exceeded our expectations on both levels.
We (two adults and a child) had a sea-view room on the third floor (303) which was high enough to clear the lovely pine trees, thus giving us an amazing harbour view. The room was of good size and had the benefit of a fridge and kettle which are always useful. Beds were comfy, air conditioning quiet yet effective and our bathroom was of a great size, complete with two sinks!
We stayed on a bed and breakfast basis and found the breakfast buffet wonderful. Always fresh, lots of variety and always plenty of place to accommodate all fellow diners.
We used the pool daily and reluctantly, did take part in the queuing for pool area to open to obtain sun loungers. We would have preferred not to, but were left with no choice - if you can't beat 'em, join 'em! We did not however, ever leave them for long periods of time but did witness this happening too. Also, we would agree with Mikepioli's comment, that there were definitely non-hotel guests around the pool area on some days. Maybe hotel guests should be given a swipe card to enter/exit pool area or asked to produce a room card?
The location of the Daina cannot be beaten, each evening we would sample a different restaurant, all within a short pleasant walk. The hotel has two bar areas, one directly on the Pine Walk which was great for people watching and the second, (to the rear of the pool area) called The Lemon Bar. The Lemon Bar was where we would end most of our evenings, most nights there was live music and a special mention must be given to the lovely waitress, Julia, who after hearing our names once, remembered them thereafter! Final special mention goes to the Bartenders for making the nicest Strawberry Mojitos we have ever tasted!
All the staff including Reception, in the Restaurant and cleaning staff could not have been more friendlier or welcoming which to me, makes a difference between a good hotel and a great hotel! Thank you Team Daina and to anyone who's thinking about booking, like I was at the beginning of this year, don't hesitate!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank jodiesmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 19 August 2014
Thank you for taking the time to provide your feedback regarding our hotel.
We would love to have you as a regular guest. Waiting to have a new opportunity to welcome you 1 to our Hoposa Daina Hotel and the desire to give the best of our attention, I take this opportunity to send a cordial greeting. Thanks again, best regards
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578 reviews from our community

Traveller rating
    350
    178
    36
    9
    5
See reviews for
116
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1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Penkridge
1 review
4 of 5 bubbles Reviewed 15 August 2014

We had a lovely holiday at this hotel and would return if some of the services were improved .the pool area was,nt cleaned every day we think it was only washed down once in the 10days. Ladies toilets never cleaned properly so much so most of the ladies went back to the hotel, they really were disgusting.9am opening of the pool is late for the middle of summer and a more secure check should be in place for residents we did notice a lot of non residents used beds & pool.and lastly again not enough staff serving poolside lunches & drinks.we had to wait ages for our food & when it arrived it was cold. So please management take on board our comments .

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mikepioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 19 August 2014
We are pleased to greet you and at the same time we would like to convey our gratitude for your preference in our hotel and your contribution with your comments.

Thanks to reviews like yours we reiterate our ongoing commitment to improve. Thanks again, best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

Stayed recently at the Hotel Daina. Food good and varied, accommodation clean and comfortable. The only thing that spoilt our week was not being able to get a sun-bed due to selfish patrons reserving them. We saw them daily going to the pool before breakfast and lining up outside the pool gates at 8:30am ( it opened at 9) so they could 'claim' their sun-beds for the day. Yes folks..... these people would reserve their beds sometimes for the whole day giving a look of occupancy like placing a book on the bed, a bottle of sun-cream etc and then bugger off for breakfast, shopping, the market, a tour. We counted 15 reserved sun beds one day with many of the beds unoccupied for 5 hours and more! Frank the pool man told us he didn't agree with it but was very reluctant to confront this selfish behaviour . We told the people at the front desk who had the same thing to say as Frank. Even though there are public notices stating that sunbeds cannot be reserved they are reluctant to enforce their own rules. Why leave this to guests who may understandably be reluctant to approach fellow guests? Luckily I enjoy going in the sea but would have liked to enjoy a swim and stay around the pool more if I'd been given the chance. Just like the towel hogs I was a paid up guest in the hotel and think I should be allowed to use the facilities I paid for! I hope the management monitor this site and make some simple, straightforward changes before I consider returning to Hotel Daina.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Maura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 11 August 2014
We also thank you for your comments, which will be very useful and will help us greatly to improve day by day. Thanks again, best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rushden, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

In a world where 'change for change's sake' is the norm, it is great to return to this hotel and find that excellent customer service and long-established relationships is the raison d'être of this fine establishment. This is our first visit for two years and it's great to be back. The setting is still perfect, the resort hospitality is as warm as ever and the hotel remains a dream... Long May it continue!

Thank you,
Rob and Teresa

Room Tip: Ask for a 'sea view' room
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tregliapersempre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 8 August 2014
Dear repeat Guest, thank you very much on behalf of Hoposa Daina staff and myself for taking the time to write such a nice review. We are all happy to know you find the hotel better every year, that means that our work and efforts are recogniced. we feel very good.Thanks to all Hoposa Daina repeat guests for coming year after year , we are allways looking fordward to see you all again. Best regards and see you netx year.
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Athlone, Ireland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

We stayed at the Daina for one week and we had a really enjoyable holiday there. We booked this hotel based solely on the reviews here. Keep in mind that this is a 4 star hotel.

The words “fabulous” and “wonderful” have been used in some reviews and in my opinion are a bit over the top. It’s a nice hotel, yes the staff are friendly but you expect that. We stayed in room 409 with a side sea view. It is a very small room, my knees almost touching the wall when I sat on the bed. Our bedroom door squeaked loudly every time we came and went. The lifts are tiny, and as our room was directly opposite, there was an issue with noise some nights.

But all in all, these are small things because where the Daina really scores is its great location right smack in the centre of this lovely resort. Beach is right in front of the hotel. Restaurants, bars, cash machines just a minutes’ walk away. The swimming pool is right across from the hotel, and while there are notices everywhere saying it is forbidden to reserve sunbeds, the reality is that a queue forms at about 8:30, the pool opens at 9am and all beds are gone by 9:10!! If you can’t beat ‘em join ‘em so I sent herself down every morning to join the queue, the beds were really comfortable.
I suppose the real test of any hotel is would we return again???
The answer is a most definite yes……………..
But not to the same room.

Room Tip: room 409 is very small .
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank martingk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 7 August 2014
Dear Reviewer, thank you very much for your nice comments about Hoposa Daina, we are very glad to know you spent a wonderful holidays with us and we are looking fordward to see you again soon.
Thank you and best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knebworth Herts
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We stayed one night at this hotel before moving on to a Villa for the remainder of our holiday. We were a party of 6 so had booked three double rooms. The one that my husband and I had was superb, a double bed in one room and with a sitting room adjoining it which had a sofa bed, so technically could have accommodated three people. Our bathroom had a shower over the bath and also a walk in shower at the far end of the bathroom so there was no hanging around waiting for one person to finish before the next could take a shower! We had a lovely balcony with a side view of the sea and were able to sit out and watch the world go by when we got backroom dinner that evening. The rest of our party had somewhat smaller rooms but they were also very comfortable I believe.
We didn't eat dinner in the Restaurant but went out to eat. I was not particularly impressed with the breakfast, which was partly buffet and partly cooked to order. However, the Breakfast Chef who was cooking omelettes didn't pre-cook the additional things (onions, mushrooms etc.) before pouring in the eggs. The result was quite tasty but I would have preferred the veg to be slightly less raw!
All in all, a lovely hotel to stay in with very helpful and friendly staff. I would go back there, especially if I could get that same room (107) again.
Rooms have air-con. which is very effective.

Room Tip: Some rooms are sea-facing or side sea facing.. Rooms at the back overlook a busy street and an Iris...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Conquerors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 5 August 2014
Dear traveler;

Thank you very much for taking part of your time to share your experience with other travelers.
It helps us to know your opinion. Unfortunately we can not guarantee all requisitions.
We will consider your comments to improve every day.

We hope to see you soon on this fantastic holiday destination. Thanks again, best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

Perfect Hotel for all Holiday Amenities, central Location in the Heart of Puerto Pollensa, Lovely Staff who are a credit to the Hotel. We stayed for 7 Nights in July 2014 and all my Family had a fantastic Holiday…….the rooms are just what you require for a beach Holiday, the pool area was lovely, well serviced and maintained all day long ! Good Breakfast with plenty of choice to set you up for your Day. My Daughter and Niece stayed in a Apartment a short walk from our hotel but joined us every Morning for breakfast and only had to pay resident rate due to the kind Breakfast bar Manager………..We are hoping to return for a longer stay next year to celebrate my 50th Birthday. Cannot Wait !!!!!!!!!!!

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank collywill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOPOSAHOTELS, Gerente at Hoposa Daina Hotel, responded to this review, 5 August 2014
First of all, we thank you for your time taken on making these valuable comments witch are the best assistance in our daily improvement to get the highest standards in all the hotel areas.
It is an enormous pleasure to know the satisfaction of our customer, because this is our aim, give our customers an unforgettable experience, being satisfied and making them feel at home.
Our customers opinion is such a great assistance for us in our continuing effort of improvement.
Thanks and Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hoposa Daina Hotel

Property: Hoposa Daina Hotel
Address: Calle Atilio Boveri 2, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#3 Luxury Hotel in Port de Pollenca
#4 On the Beach Hotel in Port de Pollenca
#4 Family Hotel in Port de Pollenca
#7 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hoposa Daina Hotel 4*
Number of rooms: 67
Official Description (provided by the hotel):
The Daina is the company's flagship establishment, and was the first hotel to be opened. It was built in 1963 and refurbished last year to become a four star hotel. The beautiful surrounding area can be fully enjoyed from any of its seven floors overlooking the bay. The incredible saltwater swimming pool with solarium opposite the hotel is set right into the sea and has been a landmark of Puerto de Pollensa since the 70s; this is one of the resort’s most spectacular sights, both during the day and at sunset. ... more   less 
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Also Known As:
Daina Hotel Port De Pollenca
Hoposa Daina Hotel Majorca/Port De Pollenca

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