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FERGUS Style Pollensa Park SPA
Ranked #13 of 29 Hotels in Port de Pollenca
Certificate of Excellence
Bournemouth, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Regular customers!!”
Reviewed 6 August 2013

Well just got back from our umpteenth visit to Pollensa Park and Spa hotel!! Second year of All Inclusive and this year much improved on last year. Always feel so welcome here, the staff are like our family, so welcoming, polite and helpful. Rooms are spotless, food great, facilities inside and out are lovely,nothing is too much trouble for any staff at this hotel! We will be returning again next year without a doubt, its like going to our second home and just sad we cant squeeze another break in this year!! See you all next year to do it all again! Thankyou to all.

Room Tip: 5th floor or above with poolside view is great!
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  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
6 Thank sara186262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review, 7 August 2013
Dear Guest
Many thanks fot your time sharing a comment in tripadvisor about H.Pollensa Park & Spa. It is a pleasure for us to learn that after so many visitings you feel so welcoming with us and you take value of all our services. Thanks again and we look forward to welcoming you again in the future.
Best Regards.
Cabot Hotels.
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English first
Limerick, Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 August 2013

We spent 10 days in Port Pollensa and stayed in the in the Pollensa Park hotel. This was family holiday with two adults and two kids, 5 & 7. What attracted us to the hotel was the facilities for the children, particularly the kids clubs. We certainly were not disappointed as the kids clubs were fantastic!! The group that runs the club are first class and really made the holiday for the children. There were activities all day, but particularly in the evening where the girls would have the kids dancing and playing games. They even supervised the playground in the evening up to 10:30 to allow the adults to relax.! All the staff were so friendly and very helpful, nothing was a problem. Food at the hotel was excellent with great choices during the week. Tiny drawback was that no package lunches were possible on the days we went touring but this was minor. All in all great hotel, great food, great staff, great kids club (well done guys), great facilities, GREAT holiday.

Room Tip: Get a corner room as it will have two balconies.
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  • Stayed July 2013, travelled with family
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Helpful?
4 Thank dleahy1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review, 7 August 2013
Dear Guest
Many thanks for your great review about H.Pollensa Park & Spa. We feel very happy to read all your comments and to learn you did enjoy all our facilities. We will inform to all staff, specially to the entertainers and we hopefully see you again in the future.
Best Regards.
Cabot Hotels.
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Cambridge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2013

Visited in July 2013I.This was our second visit to this hotel. Used the A/i this time and found it good value for money. Stayed on the 7th floor opposite side to the pool and it was quiet and peaceful. Our maid kept the room spotless so we left a small tip each day and she was very gratefull. All the bar staff were really on the ball and we did not have to wait for drinks.Once again although we were A/I and didn`t pay for drinks we found a small tip was appeciated by the staff. We found the food was varied and well presented and the staff were very good and kept the tables clear and clean. Our only critcism was with one female staff member who seemed to take exception to us using more than one glass each for different drinks and we had problems with her at three seperate meal sittings. However she was our only problem and it did not spoil a great holiday and we hope to use this hotel again.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank 1948Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review, 5 August 2013
Dear Guest
Thanks for your time sharing a comment in tripadvisor regarding H.Pollensa Park & Spa. We are happy to learn that your feedback about either facilites and staff is great and regarding the member you comment, many thanks to report it to us, we will check and inform them to avoid this situations. Finally, just remind you we hope to see you again in the future.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2013

Just arrived back from our first holiday without the kids.We had a fabulous time here!After reading some of the reviews we were a bit apprehensive but don't need to worry.The hotel is spotless,the staff are really friendly and the food was great.If you choose to go all inclusive like us,the free drinks finish at 11pm but,you can purchase drinks until 1pm for half price.It is worth booking a sea/pool view room,the views are amazing.The only gripe we had was the sun bed malarkey but it's nice and peaceful in the garden area and you get a nice breeze from the sea.To me if you don't like it for the money you pay then you shouldn't be booking a 3 star hotel.In my opinion with a few little tweaks,this hotel is worth more than 3 stars.Thanks for a lovely holiday x

Room Tip: Book a pool/sea view room.
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  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review, 5 August 2013
Dear Guest
Thank for your time taken to share your opinion in tripadvisor regarding H.Pollensa Park & Spa. We are very pleased to learn that your stay, although you were apprehensive, has been great and has nothing to be worry. As you say, we will be very pleased to see you again in the future.
Best Regards.
Cabot Hotels.
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Leeds, United Kingdom
Level 4 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 August 2013

We paid £600 each including flights from Manchester to stay here bed and breakfast for 2 weeks in July. I thought this was a good price, and was a bit nervous about what to expect-but I was pleasantly surprised. The hotel was clean (thankyou to our cleaner lady who did an excellent job), and of a very good standard. Breakfast was fine, and we had a really lovely time here. Felt very safe and at home. The hotel itself is very close to the beach. There are a couple of bars and restaurants on the hotels doorstep-many offering entertainment-so you never have too far to go to find something to eat/do or watch. The walk into puerto pollensa was along a promenade, and was a pleasant 15 minute stroll. There are lots and lots of beautiful places to eat in Puerto pollensa and it comes alive in the evening-which is why we wanted to go bed and breakfast. We're not heavy drinkers- and overall reckon it didn't cost us much more than all inclusive would have done. Recommend you do the tapas crawl on Thursday evenings-you get a small beer and a tapas at each venue for one euro fifty. A great night out and a fun way to meet people- and maybe go to places you wouldn't otherwise venture. In terms of access for people who have mobility issues- there were lots of ramps around the hotel, and you could hire a disabled scooter-the promenade is level and flat, and there are proper steps into the shallow end of the pool. All in all a great place for a multigenerational family holiday. We would go back. If the management had extra cash to invest I'd suggest that they buy a few more sunloungers, have some outdoor eating in the restaurant (maybe by building a terrace adjoining the restaurant), and build a splash zone/water park in the unused garden-that'd make this 5 stars in my book!

Room Tip: Our room was sea view-but it was facing the bar Palms bar-which was noisey. If you like peace and q...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bertiebumpster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review, 5 August 2013
Dear Guest
Many thanks for your time sharing a comment in tripadvisor. We feel happy to learn that H.Pollensa Park & Spa has been suitable to enjoy your stay in Puerto Pollensa Resort. We translate all your suggestions to the Management Department to be evaluated. Finally, remind we would be very happy to welcome you again in the future.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 5 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 August 2013 via mobile

We have just returned from our wonderful holiday! The hotel was fantastic
Offering just what we needed for a relaxing chilled out quiet holiday.
Myself,my partner and 2 teenagers stayed on a bed and breakfast basis and would rate the breakfast buffet highly, great choice and no queues.
The rooms were beautifully cleaned every day and the room itself was great-very comfy bed ,loads of storage and a nice balcony and nice big bathroom.
All the staff were very friendly and very helpful. The hotels location is perfect with stunning views of the mountains and the bay of pollensa, a 2 minute walk to about five local shops with everything you could need, a further five mins walk and you are on the sea front and the most stunning picturesque beach which was still quiet at peak times with ample sun lounges which you can hire with a canopy for 6€
The hotel has a nice pool but the lounges get taken very early by people putting there towels on this didn't bother us as we chilled in the beautiful garden areas away from the pool area under the many Palm trees!
The pool bar is great, again very friendly staff.
I will rate this hotel very highly and its perfect if you want a nice relaxed holiday in a beautiful part of mallorca.we would definitely stay here again!
5star thank you mallorca and pollensa park hotel for our perfect holiday!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rachH73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at FERGUS Style Pollensa Park SPA, responded to this review, 5 August 2013
Dear Guest
Thank you for your time and your great review about H.Pollensa Park & Spa. We are very happy to hear that Hotel, facilities, staff , location... have been nice to enjoy a perfect stay in Mallorca. As you say, we hope to see you again in the future.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 July 2013

We booked this as a ten day all inclusive cheapy, not really expecting much to be honest. My last trip to Majorca was back in the eighties and I had vowed never to return! Anyway, I digress - this hotel was fantastic, really lovely friendly staff, the food was amazing. Huge choices for breakfast, lunch and dinner, from a different soup each night with various breads, fresh grilled meats and fish, several types of potaotes, lots of vegetables, ready mixed salads including mussels, crab, prawns etc or salad ingredients to make your own up, tons of dessert choices and even a cheese board once a week. That seriously was incredible! We only drank the red wine at lunch and dinner and that was free flowing and very good. Beer or gin as the sun went down. Gin measurements were very generous. We didn't stay in for the evening entertainment. Too many children running about. Now to the rooms. Really good size, large balcony, amazingly comfortable beds. Hire the bikes, they are a bargain and Pollensa lends itself to cycling perfectly. One star knocked off for the 'tacky brits abroad brigade' who had to put their towels down by the pool at night or in the early hours of the morning, then not make it to the pool area until late morning. I would return though, the next time we want a cheap relaxing break.

  • Stayed June 2013, travelled as a couple
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Helpful?
3 Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about FERGUS Style Pollensa Park SPA

Property: FERGUS Style Pollensa Park SPA
Address: Calle Bot, 5, 07470 Port de Pollenca, Majorca, Spain (Formerly Pollensa Park)
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Port de Pollenca
#10 On the Beach Hotel in Port de Pollenca
#10 Family Hotel in Port de Pollenca
#15 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): ££
Number of rooms: 316
Official Description (provided by the hotel):
Travelling to Majorca and staying in the FERGUS Style Pollensa Park SPA is a guaranty of comfort and relax. This spa hotel in Puerto Pollensa, on the north of the island, will allow you to relax and enjoy the best of this unique setting without worries: nature, beach, leisure areas, shopping, culture and endless plans at the shores of the Mediterranean. Are you looking for an active holiday in Majorca or a place where to rest with your family and escape from routine? With the refurbishing of the FERGUS Style Pollensa Park SPA we have created a wide range of proposals for your holidays. Discover every detail of our All Inclusive services and all our accommodation options: only breakfast, half board plan and accommodation with pets near Pollensa beach. If you are a sports lover, do not hesitate. Book today your room in Puerto Pollensa with us. The FERGUS Style Pollensa Park SPA features a wide range of services specialised in cycling, running and wellness: from gym to spa centre, showcooking, tennis courts, parking for bikes, trekking routes, golf in the surroundings... Rest in recently refurbished and fully equipped rooms. Besides, make the most of your time with your children. Enjoy outdoor swimming pools, gardens, game areas... Relax under the sun while they spend their energy in the miniclub and discover the best gastronomy with your family. And if you are travelling as a group or you are a business that needs an adequate setting for meetings and events in Puerto Pollensa, the FERGUS Style Pollensa Park SPA is a refurbished 4-star hotel with a comfortable meeting room perfect for organising meetings and celebrations with success. Enjoy your holidays near Pollensa beach and Tramuntana. The hotel is open from March to October. ... more   less 
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Also Known As:
Pollensa Park Hotel Port De Pollenca
Pollensa Park Pollenca
Hotel Pollensa Park
FERGUS Style Pollensa Park SPA Majorca/Port De Pollenca

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