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“love port de pollenca” 3 of 5 bubbles
Review of Romantic Hotel

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Romantic Hotel
Ranked #19 of 32 Hotels in Port de Pollenca
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“love port de pollenca”
3 of 5 bubbles Reviewed 12 October 2013

hotel needs up dating room smelt fusty no hair dryer no television not that you go on holiday to watch tv but its nice to have one there if you do many guests return year after year this hotel is not for the young or families no pool food nice not a big choice hotel in great location beach across the road many bars and restaurants very close a great tapas called LA CABANA staff very friendly at hotel

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank marie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 14 October 2013
Dear Guest
We appreciate your time sharing your review in tripadvisor. Your comment will help us to try to improve in some areas and we are happy to learn about the H.Romantic staff and location as a good points. Just remind you we would be pleased to welcome you again soon.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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504 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
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English first
Steeple Morden
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 4 October 2013

We stayed here for the last weeks in September. We were very happy with all aspects of the hotel, we had a side room but we were luck it was the sunny side. Bed was comfortable and room clean. Could not fault food, Plenty of choice and well cooked, the kitchen staff were very quick to replenish dishes.We liked the terrace to sit and have coffee and drinks in the evening. Although no entertainment at the hotel we did go to the sister hotel Pollenca park twice to watch the shows. Would certainly stay here again

Room Tip: Side rooms on south side were sunnier
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thelma w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 7 October 2013
Dear Guest
Just a quick word to thank you for your time and great comment about the H.Romantic. We are very pleased to learn that H.Romantic and its service have met with your expectations and you have spend a great time in Puerto Pollensa. Finally, just remind you it will be a pleasure to welcome you again.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guisborough, United Kingdom
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

A great little Hotel! No "entertainment", no swimming pool, no TV in the room, hardly any children and lots of more mature people! BLISS!
Just across the road from a perfect beach - with sun loungers to hire - and perfect swimming conditions. The weather at the back end of September was around a pleasant 26-28C.
Booked independently (Trevago gave me the best deal (through Thomas Cook)) on a B&B basis - which is perhaps the best deal. Breakfast was super - good choice of hot and cold food - but the Dinner seems to be a very "brit" buffet.
Only real criticism is a lack of room service - with no coffee making facilities in room - we would easily pay for early morning drinks in room - but hey at less than £45 a night for 2 - that's a small price to pay!
Staff were excellent - very friendly and always helpful.
Highly recommended!

Room Tip: Have a side room with a sea view
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alan641348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 2 October 2013
Dear Guest
We are glad to learn that H.Romantic has met with your expectations and we thank you for sharing your commens in tripadvisor. We will inform to the staff and we are sure this will encourage to all of us to keep doing efforts. Just remind you it would be a pleasure to see you again.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 September 2013 via mobile

Just returned from a weeks stay
The location is first class with the beech just accross the road. This made up for the lack of a pool
We were allocated side view room 112 on the first floor over looking a rough garden. Due to location the balcony did not get any sun all week even though the weather was hot and sunny . As we used the beech each day we were not able to dry our towels and swimwear resulting in damp costumes the following day!
Food at best could be compared with school dinners even had fish fingers one night'
As for the breakfast the only option for egg was fried on 5 days with microwaved scrambled eggs on the other 2! very poor all round
Guy working the bar was first class but people had to wait for long periods when busy this resulted in us only staying early evening and going elsewhere later
To sum it up if you can get one of the front sea view rooms and only do b&b you should be ok and have a great holiday


  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brackley50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 1 October 2013
Dear Guest
Thank you for your time sharing a comment about H.Romantic. Nice to hear your feedback about the location although we are going to take note of everything in order to improve in some areas. Your comments will be very helpful to us. Thanks again and we would like to see you again in the future.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leigh-on Sea, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

What a lovely little hotel...nice staff...very clean...right on the beach..four of us stayed half board...great food and plenty of it.Get up then down to breakfast then over the road to relax on the beach.plenty of sun loungers if you need the shade. what a beautiful sandy beach clear warm water great for snorkling.Loads of fish in the water if you feed them bread.Would recommend this hotel will not break the bank money wise either.

Room Tip: If you are a beach person any room is good its just fro sleeping in. No tv but has wifi in the recep...
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  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LondonFranchesca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 1 October 2013
Dear Guest
We appreciate your time and comment regarding H.Romantic. We are glad to learn your feedback about the staff, cleanliness, location, food and to learn you did spend great time in the sandy beach. Many thanks and we hope to welcome you again un the future.
Best Regards.
Cabot Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

Stayed in the Romantic this summer, yes its a bit dated, and the room are not very well sound proofed, but on the whole it was very clean ,its in a fantastic location ,basically you get what you pay for , no complaints here .

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GDT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 1 October 2013
Dear Guest
Just a quick word to thank you for your time and your comment regarding H.Romantic and remind you we would be very pleased to welcome you again.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
132 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 24 September 2013

I will probably enrage a few Romantic regulars with this, but having read all the fantastic reviews, we felt a bit let down by our experience this year. Stayed for 2 weeks B&B from 7th to 21st September.
First the good points - Excellent service, Great location, Fabulous Terrace Bar.
Now the bad, The Romantic Hotel has been highly praised for it's cleanliness, but our sheets were changed only once during a 2 week stay?
Floor didn't seem swept very well either. I think the exterior, kitchen & bar areas are immaculate, but did feel let down by the room cleanliness.
Service at the bar was great but badly let down by the fact every night one poor guy had to serve everyone himself, resulting in long waits to order, long waits to get your drinks and of course long waits to pay. If only they would put one more person on at night it really would have made a difference, and dare i say result in the customer actually spending more!
Comfort in the rooms was a big issue too, beds really uncomfortable, pillows too. Plus the fact you could hear everything going on around you - and I do mean everything!
Would I stay again? Maybe as I did have a fantastic holiday, but the lack of facilities Iron, kettle etc is a bit out of date even for a 2 star.
Finally Breakfast - this has been highly praised on this forum - didn't think much of it to be honest - terrible coffee and even worse juice, eggs not always warm, stale bread and croissants, not the best choice of fresh fruit (Due mainly to a few light fingered guests!)
They say you get what you pay for, but that doesn't wash anymore, when every pound is a prisoner the Customer has to come first, that wasn't always the case at the Romantic. A wee bit too much penny pinching going on for me. Sort it out and would gladly return.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabothotels, Director de Relaciones con Clientes at Romantic Hotel, responded to this review, 2 October 2013
Dear Guest
Many thanks for your time sharing a comment regarding H. Romantic. We are glad to hear about the service, location and terrace although we regret to learn some points have not been as you hoped. However, we thank you for let us know as we will investigate in order to improve and avoid unsatisfaction by the clients. Regarding the sheets change, we will check with the maids because our policy is to change them on request or every four nights. Despite of everything, we would be very happy to welcome you again.
Best Regards.
Cabot Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Romantic Hotel

Property: Romantic Hotel
Address: Paseo Londres s/n, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service
Hotel Style:
#14 On the Beach Hotel in Port de Pollenca
#16 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): £
Hotel Class:2 star — Romantic Hotel 2*
Number of rooms: 78
Official Description (provided by the hotel):
Cosy hotel Adults only located at the seafront of the beach in Puerto Pollensa. Recently renovated in a mediterranean style with a big terrace with Restaurant and Chill Out area to enjoy time overlooking the sea. It has 78 fully-equipped rooms, most with sea view and complete services to make your stay on the island an unique experience. ... more   less 
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Also Known As:
Romantic Hotel Pollenca
Romantic Hotel Majorca/Port De Pollenca

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